Top 3 Hotel front desk receptionist Jobs in Paducah, Ky

Front Desk Agent
Paducah Riverfront Hotel —Paducah, KY
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Associate
Residence Inn Paducah-Radius Hospitality —Paducah, KY
- From $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Travel reimbursement
- Free parking
Quick Apply
13d

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Front Desk Associate
Residence Inn Paducah-Radius Hospitality —Paducah, KY
Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests. Operates the department's cash register.
From $14 an hour
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Front Desk Agent
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Front Desk Clerk
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Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to…
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Front Desk Agent

Paducah Riverfront Hotel
Paducah, KY

Quick Apply

Job Details

Full-time

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Computer operation
Computer literacy
Basic math
Client inquiry handling
High school diploma or GED
Hotel and accommodations guest complaints handling

Full Job Description

Benefits:

Flexible schedule
Paid time off
Employee discounts

What is the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your day to day

Be the warm welcome that kicks off a memorable guest experience

Acknowledge IHG Rewards Club members and returning guests, in person or on the phone

Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

Handle cash and credit transactions

Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes

Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns

Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed

Take pride in your appearance and place as a brand ambassador

Always know what events and activities are on the day’s schedule

Jump into other ad-hoc duties when your colleagues need your help

What we need from you

•Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories

Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computers

Flexibility - night, weekend and holiday shifts are all part of the job

You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

Hospitality - ability to make our guests feel like they are part of a family.

What we offer

We’ll reward all your hard work - great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

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