Top 3 Services ii help desk Jobs in Palm Springs, Ca

IT Support Services II - Help Desk
Courser —Palm Springs, CA
- $65,000 - $71,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health insurance
Account Executive, II, MSP
ITC WORLDWIDE —Palm Springs, CA
- $150,000 - $175,000 a year
- Full-time
- Azure
- 5 years
- Business development
- AD&D insurance
- Paid holidays
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Account Manager - Ground Handling Operation
Alliance Ground International —Palm Springs, CA
Valid US driver’s license. Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of…
$70,304 - $75,000 a year
Quick Apply
EHR Application Specialist 2
Loma Linda University Health —Loma Linda, CA
Education and Experience: Bachelor's Degree required in computer science, information systems, healthcare, or a related field. Perform other duties as needed.
$47.08 - $63.31 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Security Officer II
Battelle —Columbus, OH
Operating an active, technology-based security control center, including answering domestic and international calls, dispatching via two-way radio, monitoring…
$39,000 - $52,000 a year
FCBank, Community Office Assistant Manager
CNB Financial Corporation —Columbus, OH
Leadership- Guide, motivate, and develop team members while driving the branch’s strategic goals. Help train, coach and develop front line employees.
Quick Apply
9d

Show more jobs in cities nearby

I want to receive the latest job alert for services ii help desk in palm springs, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

services ii help desk jobs near palm springs, ca

IT Support jobs in Palm Springs, CA

Entry Level Network Support jobs in San Jose, CA

It Support jobs in Korea, PR

It Support jobs in Delaware

It Support jobs in Naperville, IL

Peer Support Specialist jobs in Portland, OR

It jobs in Mississippi

It Support jobs in Salem, OR

It Support jobs in Florence, SC

Account Executive jobs in Rochester, NY

Executive Protection jobs in Palm Beach County, FL

Healthcare Executive jobs in Sacramento, CA

Executive Assistant jobs in Port Saint Lucie, FL

Account Executive jobs in Virginia Beach, VA

Executive Chef jobs in Philadelphia, PA

Account Executive jobs in Saint Petersburg, FL

Account Executive jobs in Raleigh, NC

IT Support Services II - Help Desk

Courser -
Palm Springs, CA

Apply Now

Job Details

Full-time
$65,000 - $71,000 a year

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Enterprise software
Incident management software
Customer support ticket management
Ticketing system technical support

Full Job Description

Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

IT Support Services II-Help Desk

We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: • Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. • System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. • Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. • User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. • Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. • Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. • IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. • Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. • User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. • Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
Key Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). • 3-5 years of experience in IT support or system administration, preferably in a corporate environment. • Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. • Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. • Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). • Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. • Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: • Experience with ConnectWise • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). • Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). • Knowledge of IT security practices and data protection regulations.

What we do for you
At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.

Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Flexible PTO
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

T3GvPzfXwt

Apply Now

Refine Your Search

services ii help desk jobs in palm springs, ca

IT Support Services II - Help Desk

Account Executive, II, MSP

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for services ii help desk in palm springs, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected