Top 2 Veterinary receptionist Jobs in Palm Springs Ca

Experienced Veterinary Care Coordinator (Receptionist)
Veterinary Urgent Care of the Desert —Palm Desert, CA
- $18 - $22 an hour
- Full-time
- Computer skills
- 1 year
- Medical terminology
- On-the-job training
Quick Apply
Experienced Relief Veterinary Receptionist
Veterinary Urgent Care of the Desert —Palm Desert, CA
- Mid-level
- Front desk
Quick Apply

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Experienced Veterinary Care Coordinator (Receptionist)

Veterinary Urgent Care of the Desert
Palm Desert, CA

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

On-the-job training

Qualifications

Medical software
Triage
Veterinary medicine
Relationship management
Computer skills
Medical terminology
Veterinary terminology

Full Job Description

About the Role:

We are looking for passionate, talented Experienced Veterinary Care Coordinators to join our team. The Care Coordinator role is a unique position that offers immense growth potential. This position is essential to the success of the practice. The Care Coordinator performs a wide range of duties, but primarily focuses on assisting clients and ensuring consistent, compassionate and timely communication throughout each patient visit. The main goal of the Care Coordinator is to ensure clients and patients feel comforted and at-ease. This position offers the opportunity to learn and build on existing veterinary administrative skills in a supportive and caring environment.

About us:

We are a team of enthusiastic veterinary professionals with a vision to bridge the gap between general practice and emergency medicine. We understand and respect the importance of the primary care veterinarian-client-patient-relationship. Our goal is to help maintain that bond by acting as a resource when primary care is not available. We strive to consistently provide an exceptional, compassionate and convenient healthcare experience that we would want for ourselves and our loved ones.

We aim to foster a work environment that is supportive, collaborative, and fun. Our goal is to create a whole-team approach to healthcare, where every team member is invested in each of their cases. We are committed to maintaining a just culture where accountability and growth are top priorities. We empower a team of smart, creative people to provide exceptional care.

Our work environment includes:

Modern office setting
Growth opportunities
On-the-job training
Safe work environment

Requirements:

Minimum of 1 year experience working in veterinary medicine
Knowledge of veterinary medicine; appropriate triage and medical terminology
Excellent understanding of technology and software; computer-savvy
Experience with ezyVet is a a plus, but not required
Consistently displays a professional demeanor and accountability
Communicates in a calm, clear, respectful and concise manner (with clients, team members, and any other visitors)
Has a friendly disposition and a desire to help others: provides a high level of care to each client
Strong attention to detail and follow-through
Ability to think independently and problem solve. Understands that each situation is unique and there is no “one size fits all” solution to certain issues; uses good judgment to find proper solutions for each situation
High emotional intelligence, empathy and maturity
Performs well in a team-oriented work environment
Displays excellent time management skills
Excellent problem solving skills and a positive attitude

Essential Job Functions:

Greet clients, complete check-in procedures, assist clients with questions and concerns
Work with technology to ensure efficient workflow
Act as a liaison between doctors, clients, and patients
Ensure clean appearance of the front desk, lobby, client restroom and exam rooms at all times
Obtain client and patient information for medical records
Respond to client messages and send messages as needed
Create and discuss estimates with clients as needed. Ensure all appropriate forms are completed before treatments are performed
Work closely with veterinary technicians and assist with patient treatments as needed
Maintain the flow of each patient visit. Understand where each patient is during every step of the visit process, and consistently keep clients updated
Review patient discharges, collect and post client payments
Make and take client phone calls as necessary. Perform daily callbacks to check on patients and answer client questions
Keep in consistent contact with other team members (via Google Chat and/or phones)
Assist Virtual Care Coordinators with answering phones as needed, using a professional and compassionate tone at all times
Continuously strive to improve the Care Coordinator position and the hospital as a whole
Assist all other healthcare team members as needed
Other duties as needed/assigned

Veterinary Urgent Care of the Desert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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veterinary receptionist jobs in palm springs ca

Experienced Veterinary Care Coordinator (Receptionist)

Experienced Relief Veterinary Receptionist

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