JOB
Under direction of the Deputy General Counsel, the Enterprise Risk Manager develops, implements, manages, and evaluates the Enterprise Risk Management program for the District including general insurance and property/liability claims. The Enterprise Risk Manager will be responsible for performing inspections and preparing, adjusting, and investigating claims, and determining final disposition of claims, preparing risk reports and filings, procuring various insurance coverages, coordinating with claims adjusters, District contractors and staff, and other typical risk management activities, as well as providing support to the Office of Chief General Counsel. The Enterprise Risk Manager ensures, to the extent possible, all areas of risk are proactively reviewed and actioned. This position also serves as the primary contact for receipt, investigation and disposition of Government Claims received by the District.
Distinguishing Characteristics
This position is distinguished by the performance of a full range of professional risk management duties as assigned, working independently, applying skills and knowledge to risk management and insurance functions of routine to moderate complexity. The individual in this role must have excellent verbal and written communication skills, as well as customer service skills for both external and internal customers.
The individual in this position is designated as a Confidential Employee as they will be privy to highly confidential and sensitive information on internal District matters pertaining to the decision-making process on matters relating to potential and current litigation, labor relations and/or personnel and employment, and other items of general legal and/or liability concerns. This position is designated as “at-will”.
Supervision Received and Exercised
This position reports to the Deputy General Counsel. This position does not exercise any direct supervisory authority but does provide general direction and guidance to staff as necessary to fulfill enterprise risk management duties in support of the Office of Chief General Counsel. This position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.
Working Conditions
Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultant’s facilities, and other locations, as required.
EXAMPLE OF DUTIES
Essential Functions
Duties may include, but not limited to, the following:
-
Develops, implementsanddirectsthegoals,objectives,policies,procedures, andwork standards for enterprise-wide risk management.
-
Confers with and provides professional assistance to various District Divisions on risk management related matters.
-
Investigates and resolves all liability claims made against the District in consultation with the Deputy General Counsel.
-
Coordinate with the District’s third-party administrator (TPA) to manage, monitor, and resolve claims efficiently and in alignment with agency policies, andrecommends settlement amounts onallclaimsandlitigationagainsttheDistrict.
-
Review and verify discovery responses in connection with litigation filed against the District, in collaboration with the Deputy General Counsel and relevant departments.
-
Develops and recommends programs relating to reducing and/or preventing District liability.
-
Collaborate and coordinate with stakeholders throughout NCTD, including but not limited to Safety Department staff, Senior Legal Counsel – Regulatory Compliance and Senior Legal Counsel – Employment & Civil Rights, regarding risk management and mitigation for both general operational and situational specific matters.
-
Coordinates cost recovery/subrogation program Evaluates and interprets reports and other data from third party claims administrators, as appropriate.
-
Oversees and administers all insurance issues for the District, works with outside contractors and brokers; reviews, modifies, and negotiates insurance agreements; oversees and maintains all certificates of insurance for the District.
-
Participates in performing market cost/benefit analysis; prepares and reviews request for proposals (RFPs), bid specifications and agreements; completes and reviews all insurance and risk management questionnaires.
-
Adjusts liability and cost recovery claims, as assigned.
-
Reviews procurement and contracting documents and activities and identifies appropriate indemnification and insurance requirements to mitigate areas of risk and liability, including right-of-way permits and license agreements.
-
Coordinates and manages all insurance policies and programs on behalf of the District and oversee all functions related to the District’s Broker of Record.
-
Performs comprehensivereviewsandanalyses anddevelopsrecommendationsregardingtheDistrict's insuranceneeds;developsinsurancespecifications andpreparesallstatisticaldatatoprovide prospectiveunderwriters with specificsforratingpremiums;analyzesandrecommendsappropriate levelsofself-insuranceretentionandpolicylimits.
-
Monitors insurance or risk management-related legislation, legal cases, and court decisions to evaluate their impact on the District, and develops recommendations or implement technical, policy and procedural modifications, as necessary.
-
Oversees the District’s Risk Register, ensuring accurate documentation and timely updates of all identified risks, mitigation measures, and status changes. Serves as Chairperson of the District’s Risk Roundtable meetings, with responsibility for coordinating meeting logistics, including calendar management, agenda preparation, and documentation of meeting minutes. Issue Corrective Actions Plans (CAPs) for Risk Register items requiring resolution, monitors implementation progress, and tracks each CAP through to full closure to ensure accountability and continuous improvement.
-
Represents the District in meetings with representatives of governmental agencies, transit and professional organizations, and the public.
-
Completes statistical and other reports requested by the Chief Executive Officer and Deputy Chief Executive Officer/Chief General Counsel and as mandated by applicable regulatory agencies.
-
Coordinates and administers various safety and risk reduction training programs and related presentations, as required.
-
Responds to subpoenas and other legal discovery work as assigned.
-
Represents the District at some legal proceedings, such as small claims matters, hearings, mediations, depositions, etc.
-
Attends and participates in professional group meetings; stay abreast of new trends, innovations, and legal issues in the field of risk management.
-
Maintains Office of Chief General Counsel filings and document repository related to insurance, claims and litigation.
-
Performs other related duties, as assigned.
SUPPLEMENTAL INFORMATION
Application Information:
All applicants must complete and submit an online application at www.gonctd.com/careers.
A job offer is contingent upon the successful completion of a pre-employment drug screen and background check.
NCTD is an Equal Opportunity Employer. NCTD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if NCTD is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.
