Role Summary
The Loan Administrator provides end-to-end administrative and documentation support across the credit lifecycle, from deal execution and closing through ongoing portfolio servicing. This role ensures accurate documentation, effective coordination with internal and external stakeholders, and timely tracking of requirements in accordance with credit policy and operational standards.
Key Responsibilities
- Establish and maintain deal documentation structures, including creating opportunity folders and managing document organization throughout the credit lifecycle
- Perform initial administrative due diligence to support pre-screening, including basic public searches and internal eligibility checks
- Use standardized documentation checklists to determine required documentation for credit transactions
- Order and track third-party reports required for underwriting and closing, such as appraisals, environmental reports, property condition reports, and seismic reports.
- Coordinate with closers to align indicative closing timelines and assist with drafting and managing closing schedules
- Perform quality control checks on documentation packages prior to underwriting submission to ensure accuracy and completeness
- Support loan documentation and closing preparation by tracking required items against closing checklists and coordinating administrative input
- Prepare administrative forms and supporting information required for loan booking and funding
- Track receipt and application of closing-related fees and confirm that payments are processed accurately
- Collect periodic servicing documentation from clients, including financial statements and aging reports, in accordance with monitoring requirements
- Image, upload, and maintain loan documentation in systems of record (e.g., Synergy)
- Update ticketing and tracking systems to reflect receipt of documentation and completion of servicing requirements (e.g., Loan IQ)
Qualifications Required
- Strong execution discipline and attention to detail with the ability to manage high volumes of documentation
- End-to-end understanding of credit and loan administration processes from origination through post-closing
- Strong client-facing administrative coordination skills and ability to serve as a reliable point of contact for documentation follow-up
- Ability to manage dependencies and timelines, including tracking third-party reports and open items
- Strong organizational skills with the ability to prioritize effectively in a deadline-driven environment
- Proficiency with loan systems, document management tools, and tracking platforms
- Clear written and verbal communication skills
- Compensation
The expected annual salary for this position is between $80,000 and $100,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual's skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.
Additional Information
The Bank Will Make Reasonable Accommodations To The Following Employees To Allow Them To Perform The Essential Functions Of Their Position, Except Where Doing So Would Result In Undue Hardship To The Bank
- Those with a known mental or physical disability.
- Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
- Victims of domestic violence, sex offenses or stalking.
- Employees with religious observance and practice obligations.
Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual's accommodation needs; potential accommodations that may address the individual's accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer.
The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee's request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
All your information will be kept confidential according to EEO guidelines.
We are operating on a Hybrid schedule.
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