Location: Remote
As a Precast Refractory Technical Specialist, you'll serve as a technical expert supporting the development, implementation, and optimization of precast refractory solutions for customers across North America. Working closely with Sales, Research & Development, Operations, and Recycling teams, you'll help solve customer challenges, improve product performance, and drive opportunities for growth, efficiency, and sustainability.
This is a remote position with extensive travel (75%+) to customer and manufacturing sites.
- Partner with Sales teams to understand customer requirements and recommend precast refractory solutions.
- Conduct field measurements and assessments to support mold design and fabrication activities.
- Support manufacturing processes related to the production of precast refractory components.
- Coordinate and monitor product trials at customer sites to evaluate performance and gather feedback.
- Identify opportunities to improve product performance, manufacturing efficiency, and customer processes.
- Document, analyze, and communicate product quality and performance results to customers and internal stakeholders.
- Collaborate with R&D on new product development initiatives and continuous improvement projects.
- Support Operations with product footprint strategies, manufacturing transfers, and implementation activities.
- Partner with Recycling teams to advance sustainability objectives and circular economy initiatives.
- Provide hands-on technical support in customer and manufacturing environments while maintaining compliance with safety standards and OSHA regulations.
- Bachelor's degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or a related technical field preferred. Relevant industry experience may be considered in lieu of a degree.
- 5+ years of experience in refractories, steelmaking, heavy machinery, or a related industrial environment.
- Knowledge of refractory materials, applications, and steelmaking practices.
- Mechanical aptitude with the ability to support equipment such as mixers, gunning machines, and related systems.
- Strong analytical and problem-solving skills with a continuous improvement mindset.
- Excellent verbal and written communication skills, including the ability to present technical information to diverse audiences.
- Advanced Microsoft 365 skills; SAP experience is a plus.
- Strong organizational skills, self-motivation, and the ability to work independently and collaboratively across functions.
- Willingness and ability to travel extensively (75%+) throughout North America.
- Competitive Compensation Package
- Comprehensive Benefits Package – Including medical, dental, vision, life insurance, and disability coverage.
- 401(k) Retirement Plan – With company matching to help you plan for your future.
- Paid Time Off
- Mileage reimbursement and paid travel, meals and accommodations
- Training & Development – Access to learning resources and career development programs.
- Inclusive Work Environment – A culture that values diversity, safety, and collaboration.
RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.
Come get fired up with our North American team!
North America | RHI Magnesita
