Top 814 Customer service representative Jobs in Parma, Oh

Customer Service Representative
Mechanics Bank —Westlake, OH
- $20 - $25 an hour
- Full-time
- Office
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Director, Contact Center Operations
Medical Service Company —Bedford, OH
- $73,478 - $110,217 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
12d
CUSTOMER SERVICE REPRESENTATIVE
Health Aid of Ohio Inc —Middleburg Heights, OH
- $18 an hour
- 8 hour shift
- English
- Office
- High school diploma or GED
- Continuing education credits
- Health savings account
Client Service Professional - 401K
Charles Schwab —Richfield, OH
- $25.43 an hour
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Customer Service Rep
K & K Heating and Cooling LLC —Parma, OH
- $20 - $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Client Success Representative (Remote)
Demand.com —Cleveland, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
PRE-ACCESS REP I
Southwest General —Middleburg Heights, OH
- Full-time
- High school diploma or GED
- Medical terminology
- Entry level
- Free parking
Customer Service Representative
Total Appliance —Broadview Heights, OH
- $17 - $22 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
10d
Part-Time Customer Service Representative
City Of Lakewood —Lakewood, OH
- $22.56 - $25.02 an hour
- Part-time
- Writing skills
- English
- Office
Customer Service Representative
Mirka USA Inc. —Twinsburg, OH
- From $25 an hour
- Full-time
- Customer service
- English
- Office
- Paid training
- Health insurance
Quick Apply
Customer Service Rep/Photographer at Auto Dealers: $15-$17.50 per hour
AutoLotManager.com —North Olmsted, OH
- $15.50 - $17.50 an hour
- Part-time
- Clean driving record
- Dealership
- Customer service
- Flexible schedule
Quick Apply
Customer Account Specialist
Ravago Americas —Twinsburg, OH
- $56,000 a year
- ERP systems
- English
- Mid-level
Quick Apply
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple —Westlake, OH
- $22.00 - $28.88 an hour
- Weekends as needed
- Entry level
- Employee stock purchase plan
- Health insurance
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple —Woodmere, OH
- $22.00 - $28.88 an hour
- Weekends as needed
- Entry level
- Employee stock purchase plan
- Health insurance
Customer Service Representative
CFS —Richfield, OH
- $41,000 - $45,000 a year
- High school diploma or GED
- Computer skills
- Communication skills
13d
Customer Service Specialist- Consumer Banking
KeyBank National Association —Brooklyn, OH
- $18.00 - $23.08 an hour
- Urgently hiring
- Hybrid work
- Office
- High school diploma or GED
- Computer skills
- Paid training
- Tuition reimbursement
Customer Service Representative- Operations
Sherwin-Williams —Cleveland, OH
- $56,743 - $70,367 a year
- Full-time
- Inventory management
- Office
- High school diploma or GED
5d
Customer Solutions
McMaster-Carr —Cleveland, OH
- $103,000 - $118,000 a year
- Bachelor's degree
- US work authorization
- Entry level
- Profit sharing
- Paid parental leave
Customer Service Associate
Vision Vintage —Cleveland, OH
- From $19 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
3d

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Customer Service Representative

Mechanics Bank -
Westlake, OH

Apply Now

Job Details

Full-time
$20 - $25 an hour

Benefits

Free parking
Commuter assistance
Health savings account
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one
Loan assistance
Life insurance
Paid sick time

Qualifications

Promoting bank products
High school diploma or GED
Industry knowledge of retail banking

Full Job Description

Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site.

Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations.

What you will do:

Transaction Processing
- Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop.
- Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines.
- Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances.
- Assists at other branches as needed.
Customer Services & Sales
- Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently.
- Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information.
- Educates customers on banking technology, such as mobile and online banking.
Cash Handling & Security
- Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift.
- Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line.
- Assists in the opening and closing of the branch, following established security procedures.
Administrative & Compliance Tasks
- Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs.
- As requested, assists with branch audit functions.
- Completes required compliance by assigned due dates.
Travel: 0-10%

Who you are:

High School Degree or GED required. Additional experience may be considered in lieu of degree.
Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services.
1 year in customer service and cash handling experience in a customer facing role required.
Excellent interpersonal skills, attention to detail, and customer service.
Ability to work independently and collaborate effectively as a team member.
Ability to make decisions using information available.
Basic knowledge of Bank deposit products and services.
Ability to understand customer loan requests and make appropriate referrals.
Ability to understand customer requests for additional services and make appropriate referrals.
Ability to make customers aware of additional products and services and make appropriate referrals.
Knowledge of applicable Bank policies and procedures.

ADA Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually moderate.

#LI-JM1

Pay Range: $20.00-$25.00 hourly

Eligible for Retail Incentive Plan

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:

Medical, prescription, dental, and vision coverage for employees and their eligible family members
Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
Health Savings Account with employer contribution
Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
401(k) and Roth 401(k) with company contribution
529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
Supplemental Health plans, Voluntary Legal and Identity Theft Services
11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
California Privacy Policy for Prospective Employees | Mechanics Bank

[1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.

Apply Now

Refine Your Search

customer service representative jobs in parma, oh

Customer Service Representative

Customer Service Manager

Director, Contact Center Operations

CUSTOMER SERVICE REPRESENTATIVE

Client Service Professional - 401K

Customer Service Rep

Client Success Representative (Remote)

PRE-ACCESS REP I

Customer Service Representative

Part-Time Customer Service Representative

Customer Service Representative

Customer Service Rep/Photographer at Auto Dealers: $15-$17.50 per hour

Customer Account Specialist

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Customer Service Representative

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Customer Solutions

Customer Service Associate

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