Top 25 Service desk engineer (onsite) Jobs in Pasadena, Ca

Service Desk Engineer (Onsite)
LTM —Los Angeles, CA
- $60,000 - $70,000 a year
- Azure
- DevOps
- Mid-level
- Paid parental leave
- Paid holidays
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11d
Desktop Support Technician - II
Sage Network Inc. —Van Nuys, CA
- $24 - $33 an hour
- Full-time
- Azure
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
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1d
Staff Engineer - Construction - Civil/Structural
INTERNATIONAL CODE COUNCIL INC —Brea, CA
- $100,000 - $115,000 a year
- Full-time
- 5 years
- Engineering
- Office
- Disability insurance
- Dental insurance
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7d
Microsoft 365 (M365) Administrator (Onsite)
Columbus Technologies —Pasadena, CA
- $50 - $75 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
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Desktop Engineer
Align Communications —Los Angeles, CA
- $80,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
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IT Systems Engineer - Tier 1
Fuel Cycle —Los Angeles, CA
- $75,000 - $90,000 a year
- Full-time
- Google Workspace
- Office
- SharePoint
- Paid parental leave
- Health insurance
Join Our Team!
Action Property Management —Los Angeles, CA
- Hybrid work
- Hospitality
- Residential
- Fair chance
- Paid holidays
- Health insurance
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IT Support Technician
Southern California University —Whittier, CA
- $26 - $30 an hour
- Full-time
- In person
- Microsoft Excel
- Microsoft Outlook
- Computer Science
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Support Engineer
Integritek —Los Angeles, CA
- Mid-level
- Office
- Windows
Quick Apply
IT Field Systems Administrator
Rize Beyond Banking —Irwindale, CA
- $33 - $42 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
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Desktop Support Technician - LAX Airport
ESP Global Services Limited —Los Angeles, CA
- $25 - $27 an hour
- 8 hour shift
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
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Cloud Systems Engineer - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $139,333 - $167,200 a year
- Full-time
- Hybrid work
- 5 years
- System design
- Office
- AD&D insurance
- Disability insurance
MSP Service Desk Technician & Coordinator
TeamLogic IT, Manhattan Beach, CA —Torrance, CA
- $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
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Project Assessor
Bureau Veritas —Los Angeles, CA
- 8 hour shift
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
Senior Dev Ops Engineer
Hermeus —Los Angeles, CA
- $136,000 - $226,550 a year
- Full-time
- Hybrid work
- DevOps
- Windows
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
7d
Manager, Network Cable Plant
USC —Los Angeles, CA
- $151,088.43 - $168,631.08 a year
- Computer Science
- Customer service
- Engineering
Service Manager
W P Keith Co Inc —Pico Rivera, CA
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Engineering
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Program Manager - Asset Management
Bureau Veritas —Los Angeles, CA
- 8 hour shift
- Clean driving record
- Ability to walk for extended periods
- 5 years

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service desk engineer (onsite) jobs near pasadena, ca

Service Desk Engineer (Onsite)

LTM -
Los Angeles, CA

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Job Details

$60,000 - $70,000 a year
11 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Performance monitoring
Azure
Incident management software
Windows
Reporting and dashboarding tools
SQL
Firewall
AWS
IT monitoring tools
ServiceNow
IP networking
Linux
Network monitoring tools
Cloud monitoring
Oracle Cloud
Stakeholder relationship building
Ticketing system technical support
Stakeholder management
Database software proficiency

Full Job Description

Role description

Job Role Service Desk Engineer

Location: Los Angeles, CA

The Command Center acts as a centralized operational hub responsible for 24x7 monitoring incident coordination and service governance across multiple technology towers including cloud infrastructure network database applications and automation platforms.

This role ensures endtoend visibility faster incident resolution and seamless coordination across crossfunctional teams.

Key Responsibilities

Monitoring Operations.

Monitor enterprise IT landscape across multitechnology towers Cloud Windows Linux Network Storage DB Applications.

Tracks jobs batch processes and dashboards in realtime.

Identify anomalies and potential outages proactively.

Incident Management Coordination.

Act as single point of contact SPOC for incidents P1 P4.

Coordinate with L1 L2 L3 teams vendors and stakeholders for resolution.

Ensure SLA adherence and timely escalation.

Manage bridge calls during major incidents.

Ticket Queue Management.

Monitor incoming tickets and ensure proper assignment prioritization and tracking.

Validate incidents categorize issues and trigger appropriate workflows.

Ensure closure with complete documentation and RCA.

MultiTower Coordination.

Collaborate across.

Cloud DevOps.

Network Security.

Database SQL Oracle Multiplatform.

WindowsLinux environments.

Monitoring Automation teams.

Enable shiftleft activities and reduce dependency on L3 teams.

Communication Stakeholder Management.

Provide realtime updates on incidents and service status.

Communicate outages risks and resolutions to business stakeholders.

Maintain incident communication bridges and status dashboards.

Automation Continuous Improvement.

Identify repetitive tasks and support automation initiatives.

Improve response efficiency and reduce MTTR.

Drive process improvements and operational excellence.

Reporting Governance.

Generate Incident reports.

SLAKPI dashboards.

Shift handover reports.

Support audits compliance and governance processes.

Required Technical Skills

Strong understanding of Cloud platforms AWS Azure OCI OS Windows Linux.

Networking fundamentals TCP IP DNS Firewall.

Database basics SQL Oracle.

Knowledge of monitoring tools eg ServiceNow dashboards.

Familiarity with ITSM ITIL processes.

Skills
Mandatory Skills : Servicedesk

Other details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Benefits
Compensation range: $60,000.00 to $70,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/

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Refine Your Search

service desk engineer (onsite) jobs in pasadena, ca

Service Desk Engineer (Onsite)

Desktop Support Technician - II

Staff Engineer - Construction - Civil/Structural

Microsoft 365 (M365) Administrator (Onsite)

Desktop Engineer

IT Systems Engineer - Tier 1

Join Our Team!

IT Support Technician

Support Engineer

IT Field Systems Administrator

Desktop Support Technician - LAX Airport

Cloud Systems Engineer - Los Angeles, CA

MSP Service Desk Technician & Coordinator

Project Assessor

Senior Dev Ops Engineer

Manager, Network Cable Plant

Service Manager

Program Manager - Asset Management

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