Top 7 Answering service operator Jobs in Pasadena Tx

PBX Operator - TMC (PT)
Memorial Hermann Health System —Houston, TX
- Full-time
- Hospital
- HIPAA
- Mid-level
PBX Operator - TMC (FT)
Memorial Hermann Health System —Houston, TX
- Full-time
- Hospital
- HIPAA
- Mid-level
Ambulatory Service Representative III - Kelsey-Seybold Clinic - Rice Village
Optum —Houston, TX
- $20 - $36 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
Quick Apply
Bilingual Customer Care & Operations Assistant (English/Spanish)
Renoil —Houston, TX
- From $17.46 an hour
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- No experience needed
- Work from home
Quick Apply
Administrative Assistant
Brookfield Properties —Houston, TX
- Full-time
- Microsoft Outlook
- Word processing
- Writing skills
- Commuter assistance
- Paid parental leave
Administrative Assistant
GGP —Houston, TX
- Full-time
- Microsoft Outlook
- Word processing
- Writing skills
- Commuter assistance
- Paid parental leave
Front Desk Coordinator - Humble, TX
The Joint Chiropractic —Humble, TX
- $13 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply

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PBX Operator - TMC (PT)

Memorial Hermann Health System -
Houston, TX

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Operator switchboards
Phone communication
Computer skills
Telephone systems
Office phone management

Full Job Description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for ensuring adequate communication between parties and hospital personnel for operating telephone switchboard and dispatching calls.Memorial Hermann TMC6411 Fannin St, Houston, TX 77030Saturday and Sunday 7:00 am - 7:00 pm
Job Description

Minimum Qualifications
Education: High school diploma preferred.
Licenses/Certifications: (None)

Experience / Knowledge / Skills:

Three (3) years of PBX telephone experience.
Two (2) years of customer service experience.
Ability to operate telephone switchboard; basic computer skills required.
Strong interpersonal skills and ability to communicate effectively with the public, physicians, ancillary departments and other staff members.
Strong customer service skills and ability to multi-task while working in a complex and stressful environment.

Principal Accountabilities

Operates telephone switchboard, answering all incoming and in-house calls in a quick and professional manner; assist patients with information and directions to specific areas in the hospital; respond quickly and effectively to all emergency codes using proper hospital procedures.
Utilizes paging system and overhead paging to issue fire alarms, disaster alerts, STAT calls and page MET’s and physicians. Make announcements as requested over the hospital intercom.
Communicates patient needs to appropriate personnel, following proper reporting procedures in compliance with HIPPA laws, documenting all patient concerns/complaints and ensuring adequate follow-up.
Monitors Phone-O-Matic systems; ensures availability of TDD telephone and amplified receivers, arranging for delivery and maintaining logs; replaces non working phones and lists on repair log.
Rotate to satellite Waiting Area locations as needed to serve as a designated liaison between patients, their families, the hospital staff, and physicians in the resolution of patient concerns.
Interprets and explain to patients and families, policies and procedures that affect his/her care and treatment.
Assist Management with additional tasks; responsible for departmental operation after hours and during weekend in a Team Lead capacity. Handle customer and staff concerns in a professional manner.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.

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Refine Your Search

answering service operator jobs in pasadena tx

PBX Operator - TMC (PT)

PBX Operator - TMC (FT)

Ambulatory Service Representative III - Kelsey-Seybold Clinic - Rice Village

Bilingual Customer Care & Operations Assistant (English/Spanish)

Administrative Assistant

Administrative Assistant

Front Desk Coordinator - Humble, TX

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