Top 7 Pbx operator Jobs in Pasadena Tx

PBX Telecom Operator
Houston Methodist Clear Lake Hospital —Houston, TX
- Part-time
- Hospital
- Computer literacy
- English
3d
PBX Operator - TMC (FT)
Memorial Hermann Health System —Houston, TX
- Full-time
- Hospital
- HIPAA
- Mid-level
PBX Operator - TMC (PT)
Memorial Hermann Health System —Houston, TX
- Full-time
- Hospital
- HIPAA
- Mid-level
PBX Operator- DoubleTree Houston Medical Center
Hilton —Houston, TX
- Full-time
- Entry level
- Paid parental leave
- Employee stock purchase plan
3d
Night Auditor
JW Marriott Houston —Houston, TX
- Full-time
- Management
- Mid-level
- Hotel
- Health savings account
- Disability insurance
Quick Apply
7d
Switchboard Operator - Part Time
Bass Pro Shops —League City, TX
- Part-time
- No high school diploma
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Dental insurance
3d
Ambulatory Service Representative III - Kelsey-Seybold Clinic - Rice Village
Optum —Houston, TX
- $20 - $36 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
Quick Apply

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PBX Operator - TMC (PT)
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Operates telephone switchboard, answering all incoming and in-house calls in a quick and professional manner; assist patients with information and directions to…
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Memorial Hermann Health System —Houston, TX
Operates telephone switchboard, answering all incoming and in-house calls in a quick and professional manner; assist patients with information and directions to…

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PBX Telecom Operator

Houston Methodist Clear Lake Hospital -
Houston, TX

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Job Details

Part-time
3 days ago

Qualifications

Computer operation
Phone communication
English
De-escalation techniques
Windows
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

This is a PT position, 1pm to 9pm. Previous experience preferred.

At Houston Methodist, the Telecommunication Operator position is responsible for the efficient operation and use of the switchboard and paging system to receive and relay calls or messages to the requested party or hospital area. This position assists patient, physicians and staff with general information and monitors all hospital alarm systems and serves as a vital link in the communication process during emergencies. The Telecommunication Operator position handles emergency calls requiring a high degree of reliability, accuracy, flexibility, critical thinking skills in stressful situations. This position strives to make the physical, emotional and spiritual needs of those served top priority and effectively communicates in a manner consistent with a customer service focus.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

One year customer service experience
Dispatching experience preferred
Healthcare experience preferred

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Ability to understand telecommunications equipment and services including call processing, paging and audio monitoring systems
Knowledge of personal computer functions and Windows-based software
Ability to understand and resolve problems and defuse situations with empathy and compassion

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Communicates pertinent information to co-workers to ensure proper handling and processing of calls when away from operator position.
Responds positively and professionally to all calls and requests for information and assistance from patients, family members, physicians and others.
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results and organizational results.

SERVICE ESSENTIAL FUNCTIONS

Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.
Responds quickly and accurately to disaster and emergency situations according to department protocol.
Announces emergencies through the overhead paging systems and facilitates communication during emergencies and disaster plans as appropriate.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Effectively utilizes telecommunications hardware and software including problem or failure diagnosis techniques.
Stays up to date on organizational changes including policies and important initiatives.
Meets department metrics (abandonment rates, productivity/activities per hour, etc).

FINANCE ESSENTIAL FUNCTIONS

Utilizes department resources wisely and efficiently. Informs management when normal wear requires replacement.
Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time effectively between heavy workloads efficiently and helps other team members

GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks opportunities to expand learning beyond baseline competencies with a focus on continual improvement. Generates and communicates new ideas and suggestions that will improve quality or service.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No

ON-CALL*

- Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No

TRAVEL**

**Travel specifications may vary by department**

- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

One year customer service experience
Dispatching experience preferred

Company Profile:

Houston Methodist Clear Lake Hospital is committed to leading medicine in Clear Lake and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. Houston Methodist Clear Lake provides a broad spectrum of adult, pediatric, medical and surgical care. It is an accredited chest pain center and acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers advanced inpatient and outpatient services, including state-of-the-art imaging; childbirth center with a level II neonatal intensive care unit; minimally invasive surgery; cancer center; neurology and spine care; heart and vascular care; bariatric and digestive care; emergency care; primary care; rehabilitation services; and comprehensive orthopedics and sports medicine.

Houston Methodist is an Equal Opportunity Employer.

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Refine Your Search

pbx operator jobs in pasadena tx

PBX Telecom Operator

PBX Operator - TMC (FT)

PBX Operator - TMC (PT)

PBX Operator- DoubleTree Houston Medical Center

Night Auditor

Switchboard Operator - Part Time

Ambulatory Service Representative III - Kelsey-Seybold Clinic - Rice Village

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