Top 15 Reservations supervisor Jobs in Paso Robles, Ca

Front Office Supervisor
Allegretto Vineyard Resort - Paso Robles, CA —Paso Robles, CA
- From $23 an hour
- Weekends as needed
- Bilingual
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
RIVER LODGE —Paso Robles, CA
- $17 - $19 an hour
- Part-time
- Basic math
- Hotel
- Food service experience
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Front Office Agent
Paso Robles Inn & The Piccolo —Paso Robles, CA
- $18.92 an hour
- Part-time
- Hotel
- US work authorization
- Ability to stand for extended periods
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Front Desk
Hampton Paso Robles —Paso Robles, CA
- Full-time
- Computer literacy
- Basic math
- Hotel
Coordinator I-Outdoor Recreation
Associated Students, Inc. —San Luis Obispo, CA
- $78,139.31 - $125,022.90 a year
- Full-time
- Background check
- Mid-level
- University
- Paid holidays
- Disability insurance
Quick Apply
1d
Night Auditor
La Cuesta Inn —San Luis Obispo, CA
- Part-time
- Computer literacy
- Basic math
- Mid-level
Floor Supervisor-Office Admin
Robin's Restaurant —Cambria, CA
- $24 - $28 an hour
- Weekends as needed
- Google Workspace
- Restaurant management
- Mid-level
- Health insurance
- Paid time off
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7d
Gate Attendant
Lake Nacimiento Hospitality LLC —Bradley, CA
- $16.50 an hour
- Part-time
- 18 years or older
- 21 years or older
- 1 year
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Night Auditor
Hampton Paso Robles —Paso Robles, CA
- Full-time
- Computer literacy
- Basic math
- Mid-level
Boutique Hotel Front Desk Agent
Cambria Beach Lodge —Cambria, CA
- $18 - $20 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
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NS Gate Attendant
Lake Nacimiento Hospitality LLC —Bradley, CA
- $16.75 an hour
- Part-time
- 18 years or older
- 21 years or older
- 1 year
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Front Desk Agent ("Agente de Recepcion")
HOTEL CERRO —San Luis Obispo, CA
- $19 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Front Desk Agent
Cambria Beach Lodge —Cambria, CA
- $18 - $20 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Night Auditor
Hotel San Luis Obispo —San Luis Obispo, CA
- $20 - $24 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
1d

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reservations supervisor jobs near paso robles, ca

Front Office Supervisor

Allegretto Vineyard Resort - Paso Robles, CA -
Paso Robles, CA

Quick Apply

Job Details

Full-time
From $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Employee assistance program
401(k) matching
Employee discount
Referral program

Qualifications

Bilingual
Staff supervision
Teamwork
Microsoft Excel
Managing teams in a customer support role
Coaching
Talent management
In-person customer service
English
Managing hospitality teams
Team development
Attention to detail
Conflict management
Organizational skills
Property management systems (PMS)
Leading team collaboration initiatives
Guest services software
Productivity software
Team motivation (leadership skill)

Full Job Description

Job Summary

We are seeking an experienced and service-driven Front Office Supervisor to support the daily operations of our Front Office team and help deliver exceptional guest experiences at our luxury hotel. This leadership role assists in overseeing the Front Desk, Reservations, Concierge, Bell/Valet, and Guest Services teams while ensuring the highest standards of hospitality, efficiency, and professionalism.

The ideal candidate is a hands-on leader who thrives in a luxury hospitality environment, enjoys developing high-performing teams, and is passionate about creating memorable guest experiences. This position also serves as Manager on Duty when assigned and plays a key role in supporting operational excellence across the Rooms Division.

Key Responsibilities

Supervise the daily operations of the Front Desk, Reservations, Concierge, and Bell/Valet departments.
Assist with recruiting, interviewing, onboarding, training, coaching, motivating, and developing team members while fostering a positive and collaborative work environment.
Ensure all hotel service standards, policies, procedures, and luxury hospitality expectations are consistently followed.
Serve as Manager on Duty when assigned, responding to operational needs and guest concerns promptly and professionally.
Handle guest requests, complaints, and service recovery with confidence, discretion, and a commitment to exceptional guest satisfaction.
Communicate daily business levels, arrivals, departures, VIP guests, groups, and special requests to the team.
Conduct daily shift briefings and ongoing training to ensure consistency in service delivery.
Maintain room inventory, guest profiles, room assignments, and operational accuracy within the Property Management System.
Collaborate with Housekeeping, Engineering, Accounting, Sales, and other departments to ensure seamless guest experiences.
Monitor the hotel lobby, front drive, and departmental areas to maintain cleanliness, presentation, and operational readiness.
Ensure compliance with hotel safety procedures, emergency protocols, and departmental standards.
Assist with scheduling, staffing levels, attendance documentation, and employee performance coaching.
Maintain departmental supplies, submit purchase requisitions, and coordinate maintenance work orders as needed.
Participate in operational meetings, revenue meetings, event meetings, and other leadership planning sessions.
Assist in maintaining and updating departmental Standard Operating Procedures (SOPs) and training materials.

Qualifications

Required

2–3 years of Front Office experience in a luxury hotel, Forbes, Four/Five Diamond, or luxury boutique property, with previous supervisory or leadership experience preferred.
Strong understanding of Front Office and Rooms Division operations.
Excellent verbal and written communication skills in English.
Proven ability to lead, coach, and motivate team members.
Exceptional guest service, conflict resolution, and problem-solving skills.
Strong organizational skills with the ability to prioritize multiple responsibilities in a fast-paced environment.
Proficiency with Property Management Systems (PMS) and Microsoft Office, including Excel and Word.
Ability to work flexible schedules, including evenings, weekends, and holidays.

Preferred

College degree in Hospitality Management or a related field.
Experience with Opera Cloud Property Management System.
Experience with Spa Management software.
Bilingual or multilingual abilities.

What We're Looking For

The successful candidate will demonstrate:

A genuine passion for luxury hospitality and personalized guest service.
Professionalism, integrity, and discretion.
Strong leadership skills with the ability to inspire and support others.
Excellent attention to detail and organizational skills.
Calm decision-making under pressure.
A collaborative approach and commitment to teamwork.
Initiative, creativity, and a continuous improvement mindset.
A commitment to maintaining the highest standards of guest satisfaction and employee engagement.

Physical & Work Requirements

Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds occasionally.
Ability to work in a fast-paced hospitality environment.
Flexibility to work mornings, evenings, weekends, and holidays based on business needs.

Why Join Our Team?

We are committed to providing exceptional guest experiences through outstanding service and a culture that values teamwork, professionalism, and continuous growth. If you're passionate about luxury hospitality and enjoy supporting a team dedicated to excellence, we'd love to hear from you.

Pay: From $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Referral program

Work Location: In person

Quick Apply

Refine Your Search

reservations supervisor jobs in paso robles, ca

Front Office Supervisor

Guest Services Agent

Front Office Agent

Front Desk

Coordinator I-Outdoor Recreation

Night Auditor

Floor Supervisor-Office Admin

Gate Attendant

Night Auditor

Boutique Hotel Front Desk Agent

NS Gate Attendant

Front Desk Agent ("Agente de Recepcion")

Front Desk Agent

Night Auditor

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