Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
Aquatics Supervisors are responsible for the care and safety of all guests and employees in the park. Supervisors will oversee the day-to-day operation in their assigned areas, assist with training of Aquatics staff, as well as assist with administrative duties. Supervisors will provide direction and guidance to Aquatics Leads, as well as the lifeguards on duty
We are currently looking for a:
Splish Splash Aquatics Supervisor
Roles & Responsibilities:
Supervisory Duties:
- Supervise the daily operations of the Aquatics team and any other assigned departments
- Lead by example, attitude, and as a representation of Splish Splash’s core values
- Act as an approachable mentor and coach to all assigned team members
- Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
- Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
- Ensure lifeguard rotations are within the Ellis and Associates standards
- Ensure lifeguards are exceeding the Ellis and Associates standards
- Ensure that all required meal and other breaks are being given in accordance with NY law
- Assist with team scheduling and timekeeping activities
Pay Rate: $21.50 / hr.
-
Departmental Duties:
- Delight all guests by quickly and expertly providing courteous assistance to address their questions or concerns.
- Stay alert when assigned to swimming areas to ensure guest safety.
- Oversee daily morning checks for water attractions and waterslide testing
- Oversee daily pool cleanings, tube field testing, and in-service classes for assigned team
- Provide bathroom breaks for all team members, as needed
- Render first-aid (within scope of knowledge) to injured guests or team members
- Handle operation-related guest concerns and assist with lost children
- Escalate major guest concerns to management or maintenance team in a timely manner
- Maintain constant vigilance and proactively identify potential hazards inform Park leadership and/or maintenance team of any such situations in a timely manner
- Ensure that all Park areas are clean and free of hazards, prior to daily opening
- React in a calm and professional manner during emergency situations
- Assist with crowd control in emergency situations
- Ensure pre-opening and closing check lists are done by Aquatics team members
- Update and ensure proper Zone Coverage and Zone Validations are done for each spot in the park
All other duties assigned by leadership
-
Education and Experience:
- No education requirements for this position
- 1-2 years of previous lifeguard experience desired
Must successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Splish Splash. All Lifeguard candidates will be required to obtain the Ellis Lifeguard Certification instructional handbook and pass all certification requirements. (Swim 200 yards doing front crawl or breaststroke Retrieve 10-lb brick from 11 ft. of water and tread water without hands for 2 minutes)
-
Language:
- Ability to read, write, and speak fluent English
Spanish or other bilingual language skills are a plus.
-
Requirements:
- Must be at least 18 years of age to comply with NY Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must be willing and able to work with a vastly diverse staff of lifeguards, including both American and International students
- Demonstrated ability to successfully perform all swim tests, water rescues, assists
- Ability to comply with all uniform policies
- Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
- Ability to attend 4 hours of in-service training per month
- Ability to take control of emergency and intense situations while remaining calm
- Ability to manage crowd control during emergency situations
- Must demonstrate a willingness to learn and ability to follow instructions
- Must be guest-focused and work well with other team members and supervisors
Ability to work independently with minimal supervision
-
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In certain cases, reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the job.
- Ability to swim 200 yards using front crawl/freestyle or breaststroke
- Ability to retrieve a 10-pound brick from at least 11 feet of water
- Ability to tread water for 2 minutes without the use of hands
- Ability to stand or walk for extended periods of time
- Ability to swim, wade, and stand (sometimes in moderate currents)
- Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder-level
- Ability to use hands to grasp, finger, handle, or feel
- Ability to carry, push, pull, lift, and hold objects weighing up to 50 pounds.
Ability to aid and physically move guests of varying heights and weights
-
Vision Requirements:
- Must possess 20/25 correct vision (corrective lens, if required, must be worn while on duty)
- Specific vision abilities are required for this job, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to see differences between colors and brightness
- Ability to see details of objects that are more than a few feet away
- Working Conditions:
- Constant exposure to outdoor aquatics environments
- Constant exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
- Regularly subjected to water and pool chemicals
Subject to frequent interruptions and requests that may require reprioritization of activities
-
Team member benefits:
Working at Splish Splash is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Splish Splash Perks & Benefits :
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Splish Splash on your days off
- Invited to exclusive employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today!
Do not miss the chance to spark your career now!
