Top 31 Chat support remote Jobs in Pennsylvania

Customer Experience Chat Support Agent
AFRISHORE LLC —Pennsylvania
- $18 - $20 an hour
- Weekends as needed
- Remote
- Background check
- English
- High school diploma or GED
Quick Apply
3d
Customer Support Specialist
1stdibs.com —Philadelphia, PA
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Harrisburg, PA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
HR Contact Center Representative - REMOTE
Ryder System —Harrisburg, PA
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Salesforce
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Customer Service Representative
WorldVia —Pennsylvania
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Support Specialist, Part-Time - Weekend Availability Required
Skylight —Pittsburgh, PA
- $20 an hour
- Part-time
- Remote
- Office
- Agile
- Communication skills
Quick Apply
Nuuly Customer Success Associate (Full-Time, Sunday-Thursday 6AM - 2PM EST)
Nuuly —Abington, PA
- $15 an hour
- Part-time
- Remote
- Entry level
- Health insurance
- Dental insurance
13d
Customer Service Representative - Technical
Disabled Veteran Solutions —Mifflinburg, PA
- From $18.92 a week
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
8d
Part-Time, Remote Licensed Skincare Esthetician Customer Service Representative
ACC PREMIERE —Montoursville, PA
- $20 - $30 an hour
- Part-time
- Remote
- Office
- 1 year
- Communication skills
- Paid training
Quick Apply
5d
Senior Service Desk Analyst - Remote, United States
Slipstream IT —Pennsylvania
- $45,000 - $50,000 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Remote Customer Service Representative
ACC PREMIERE —Montoursville, PA
- $11.50 - $12.00 an hour
- On call
- Remote
- Mid-level
- High school diploma or GED
- 2 years
- Paid training
- Work from home
Quick Apply
9d
Inside Sales Representative
Hayes Handpiece Franchises, Inc. —Pennsylvania
- $45,000 - $65,000 a year
- Remote
- High school diploma or GED
- Bachelor's degree
- Organizational skills
- On-the-job training
Quick Apply
Sales Development Representive
Suvoda —Philadelphia, PA
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
8d
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Philadelphia, PA
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Work from Home Canadian French Bilingual Representative
ACC PREMIERE —Montoursville, PA
- $15 an hour
- Remote
- Mid-level
- High school diploma or GED
- 2 years
- Paid training
- Work from home
Quick Apply
9d
3(16) Service Manager
DEFINITI LLC —Erie, PA
- Full-time
- Remote
- High school diploma or GED
- Analysis skills
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
7d
Website Developer - Outdoor/Hunting/Fishing Marketing Agency (Remote, Commission)
OxBow- Outdoors Marketing —United States
- $1,225 - $5,250 a month
- Contract
- Remote
- Entry level
Quick Apply
7d

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Customer Service Specialist - Serena Shade Team
Lutron Electronics Co., Inc —Coopersburg, PA
Interact with customers via phone, email, and chat as the one-stop solution for all their needs from product selection to specification and design help to…
Customer Experience Chat Support Agent
AFRISHORE LLC —Pennsylvania
Escalate complex technical, payment or compliance matters to specialist teams. Support customers with deposits, withdrawals and payment-related enquiries.
$18 - $20 an hour
Quick Apply
3d

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988 Ohio Chat Clinician (LSW/LPC)
Netcare Corporation —Ohio
Assists with completing and tracking follow-up phone calls with 988 chat visitors depending on shift and need. Participate in peer review as assigned.
Up to $35 an hour
Quick Apply
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
Quick Apply

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chat support remote jobs near pennsylvania

Customer Experience Chat Support Agent

AFRISHORE LLC -
Pennsylvania

Quick Apply

Job Details

Full-time | Contract
$18 - $20 an hour
3 days ago

Qualifications

English
High school diploma or GED
Decision making
Typing
Grammar Experience

Full Job Description

Customer Experience Chat Support Agent (Remote) – Pennsylvania

Join Afrishore LLC's Growing Customer Experience Team

Afrishore is expanding its U.S. Customer Experience team and is looking for experienced Remote Chat Support Agents based in Pennsylvania who are passionate about delivering exceptional customer service.

This is an exciting opportunity to join a high-performing remote team supporting customers across a leading digital entertainment platform. As a Customer Experience Chat Support Agent, you will be the first point of contact for customers, delivering fast, professional and accurate support through live chat, with additional assistance provided via email and inbound voice channels where required.

If you thrive in a fast-paced environment, enjoy solving problems and take pride in delivering world-class customer experiences, we encourage you to apply.

What You'll Do

As a Customer Experience Chat Support Agent, you will:

Deliver exceptional customer support through live chat while maintaining professionalism and empathy.
Manage multiple customer conversations simultaneously while maintaining quality and response time standards.
Assist customers with account registration, account verification, password resets and login support.
Respond to enquiries relating to promotions, loyalty programmes, account management and platform navigation.
Support customers with deposits, withdrawals and payment-related enquiries.
Troubleshoot basic website and mobile application issues.
Resolve customer concerns efficiently while taking ownership from first contact through to resolution.
Escalate complex technical, payment or compliance matters to specialist teams.
Accurately document all customer interactions using CRM systems.
Comply with all company policies, customer privacy requirements, regulatory standards and internal procedures.
Meet established quality, productivity and customer satisfaction targets.
Participate in ongoing coaching, training and continuous improvement initiatives.

What We're Looking ForMinimum Requirements

Must currently reside in Pennsylvania, USA.
High School Diploma or equivalent.
Minimum of 1–2 years' experience in a customer service, contact centre or live chat support environment.
Previous experience supporting customers through live chat is highly desirable.
Excellent written English communication skills.
Strong grammar, spelling and typing accuracy.
Comfortable navigating multiple systems while handling several customer conversations simultaneously.
Strong problem-solving skills with the ability to make sound decisions independently.
Ability to work in a fast-paced, performance-driven environment.
Reliable high-speed internet connection and a dedicated, distraction-free home office workspace.

Preferred Experience

Experience in one or more of the following areas will be advantageous:

Live Chat Customer Support
Digital Customer Service
Contact Centre Operations
CRM Systems
E-commerce
Online Services
Financial Services
High-volume customer support
Multi-channel customer support (Chat, Email and Voice)

What Makes You Successful

The ideal candidate will:

Have a genuine passion for helping customers.
Be an excellent written communicator.
Demonstrate professionalism, empathy and patience.
Remain calm under pressure while managing multiple priorities.
Take ownership of customer issues until they are resolved.
Learn new systems and products quickly.
Thrive in a collaborative, remote team environment.
Consistently deliver high-quality customer experiences.

Performance Measures

Success in this role will be measured through:

Customer Satisfaction (CSAT)
Quality Assurance (QA) Score
First Contact Resolution (FCR)
Average Handle Time (AHT)
Chat Response Time
Productivity
Schedule Adherence
Compliance Standards
Documentation Accuracy
Attendance and Reliability

Working Hours

This position requires flexibility to work scheduled shifts, including evenings, weekends and public holidays based on business requirements.

Why Join Afrishore?

At Afrishore, we believe our people are our greatest asset. We offer a supportive and collaborative remote working environment where performance is recognised, development is encouraged and career growth is possible. You'll receive comprehensive onboarding, ongoing coaching and continuous learning opportunities while working alongside a passionate Customer Experience team committed to delivering service excellence.

If you're an experienced customer service professional based in Pennsylvania and are ready to take the next step in your career, we'd love to hear from you.

Apply today and become part of Afrishore's growing Customer Experience team.

Pay: $18.00 - $20.00 per hour

Work Location: Remote

Quick Apply

Refine Your Search

chat support remote jobs in pennsylvania

Customer Experience Chat Support Agent

Customer Support Specialist

Call Center Remote Customer Service Representative

HR Contact Center Representative - REMOTE

Customer Service Representative

Customer Support Specialist, Part-Time - Weekend Availability Required

Nuuly Customer Success Associate (Full-Time, Sunday-Thursday 6AM - 2PM EST)

Customer Service Representative - Technical

Part-Time, Remote Licensed Skincare Esthetician Customer Service Representative

Senior Service Desk Analyst - Remote, United States

Remote Customer Service Representative

Inside Sales Representative

Sales Development Representive

Licensed Insurance Sales Representative (Remote / Home-Based)

Work from Home Canadian French Bilingual Representative

3(16) Service Manager

Website Developer - Outdoor/Hunting/Fishing Marketing Agency (Remote, Commission)

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