Top 71 Fraud investigator Jobs in Pennsylvania

Associate I, Fraud Engagement
CardWorks Servicing LLC —Pittsburgh, PA
- Weekends as needed
- High school diploma or GED
- Computer skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
6d
Surveillance Investigator
Allied Universal® Compliance and Investigations —Pittsburgh, PA
- Weekends as needed
- Microsoft Word
- Military
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Investigator
Highmark Inc. —Pennsylvania
- $62,700 - $97,200 a year
- Full-time
- Remote
- Nursing
- Writing skills
- HIPAA
9d
Corporate Ethics & Compliance Investigator
Centene —Pennsylvania
- $107,700 - $199,300 a year
- Full-time
- Remote
- 7 years
- Management
- HIPAA
- Paid holidays
- Health insurance
Healthcare Fraud Investigator
Council Capital —Newtown Square, PA
- Full-time
- Remote
- US work authorization
- Senior level
- Commercial
Professional Conduct Investigator 1
Commonwealth of PA —Pittsburgh, PA
- $53,008 - $80,646 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
9d
Field Investigator (Full-Time & Part-Time) – Philadelphia, PA
Origin Investigations Inc —Philadelphia, PA
- $20 - $35 an hour
- Part-time
- Background check
- Military
- Computer literacy
Quick Apply
2d
Senior Investigations Analyst
Highmark Health —Pennsylvania
- $68,400 - $105,900 a year
- Full-time
- Hybrid work
- 6 years
- CPA
- Writing skills
Senior Compliance Investigator
Centene —Pennsylvania
- $70,100 - $126,200 a year
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Fair chance
- Paid holidays
- Health insurance
9d
Investigations Manager
Allegheny County Pennsylvania —Allegheny County, PA
- $93,000 - $117,000 a year
- Online Application
- Background check
- Management
- Office
AML Investigator
Dollar Bank —Pittsburgh, PA
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Senior Specialist, SAR Investigations
The Bank of New York Mellon Corporation —Pittsburgh, PA
- Full-time
- Research
- Mid-level
- Bachelor's degree
Senior Civil Health Care Fraud Investigator
Contact Government Services, LLC —Harrisburg, PA
- $100,000 - $200,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- CPA
- Health insurance
- Dental insurance
Quick Apply
Special Investigator 1, OSIG
Commonwealth of PA —Harrisburg, PA
- $56,541 - $86,022 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Paid parental leave
- Health insurance
1d
Asset Investigator
Contact Government Services, LLC —Scranton, PA
- $50,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
SIU Claims Investigator
Lemieux & Associates LLC —Philadelphia, PA
- $25 - $32 an hour
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Flexible schedule
Quick Apply
Affirmative Civil Enforcement (ACE) Investigator
Contact Government Services, LLC —Philadelphia, PA
- $51,435.30 - $66,131.10 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Investigator
Ethos Risk Services —Harrisburg, PA
- $28 - $38 an hour
- Part-time
- Mid-level
- Residential
- Driver's License
- Paid time off
- Referral program
Quick Apply
Fraud Specialist
First Commonwealth Bank —Indiana, PA
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
9d
Senior Financial Investigator
Contact Government Services, LLC —Philadelphia, PA
- $74,156.16 - $107,114.45 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply

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Associate I, Fraud Engagement

CardWorks Servicing LLC -
Pittsburgh, PA

Quick Apply

Job Details

Full-time
6 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

Become an everyday champion — and build a career where your impact fuels financial progress.

What We Do

CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, CardWorks Financial Group tackles the complex challenges that larger financial institutions leave behind. We’re embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

Who We Are

Merrick Bank: The bank that builds
CardWorks Servicing: One partner, total performance
Carson Smithfield: Resolution with respect

With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The CardWorks Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.

Our team tackles the industry’s most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary and Role Impact:

The Associate I, Fraud & Non-Fraud Engagement serves as a front-line resource within a call center environment, supporting accountholders and clients through inbound fraud and/or dispute-related interactions. This role is responsible for reviewing account activity, gathering key information, identifying potential fraud concerns, and helping resolve account-related questions in accordance with established policies and procedures. Associates in this role play an important part in protecting client interests, supporting accountholders who may be impacted by fraudulent activity, and ensuring timely, professional communication throughout the investigation and resolution process.

Essential Functions:

Addresses questions and concerns on behalf of client accounts on a frequent basis pertaining to account activity
Assists and advises accountholder regarding their accounts and counsels those who are victims of fraudulent activity
Effectively and efficiently addresses accountholder issues by obtaining the most pertinent information
Identifies areas of increased security procedures, and suggest recommendations to fraud prevention management
Updates and notates customer information within the operating system
Completes necessary steps to initiate further account investigations
Determines when to escalate calls that require further assistance
Addresses chargeback/dispute related situations
Acts as front-line investigators keeping back end investigators informed of any information that may pertain to that accountholder’s claims
Protects our clients’ interests and pertinent information in the most professional way possible
Makes decisions that benefit our accountholders and clients
Facilitates problem resolution in accordance with policies and procedures
Performs other duties as assigned

Requirements for Success:

Education & Experience:

Requires a high school diploma or equivalent education
Prior customer service experience is required
One (1) + year of related inbound or outbound call center experience desirable
Experience with First Data Resources (FDR), Evolve or related platforms preferred
Experience working with computers and various applications is required

Knowledge, Skills and Capabilities:

Ability to work in a fast-paced environment
Ability to analyze various situations and take appropriate action
Meets established unit standards for quantity, quality and monitoring
Responsible for monitoring monthly statistics and meeting personal and unit goals
Speaks clearly and is able to convey a clear message
Able to change applications and support business objectives.
Works to achieve department and individual goals; supports management and unit and team to accomplish company objectives
Utilizes established processes, research, and facts to make decisions

Schedule Flexibility:
Full-time positions are available across a variety of schedules, including day, evening, overnight, and weekend shifts. Specific schedules vary by position and location and will be discussed throughout the interview process. Schedule assignments are determined based on business needs and candidate availability at the time of hire. Candidates must be available to work the schedule associated with the position they are selected for.

#INDEG

Our Employee Value Proposition

Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
Benefits Package -Medical, Dental, and Vision (plus much more)
401(k) Plan with Company Match
Short- & Long-Term Disability
Wellness Programs
Group Life and AD&D Insurance
Paid Vacation, Sick Days and bank Holidays
Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.

Quick Apply

Refine Your Search

fraud investigator jobs in pennsylvania

Associate I, Fraud Engagement

Surveillance Investigator

Investigator

Corporate Ethics & Compliance Investigator

Healthcare Fraud Investigator

Professional Conduct Investigator 1

Field Investigator (Full-Time & Part-Time) – Philadelphia, PA

Senior Investigations Analyst

Senior Compliance Investigator

Investigations Manager

AML Investigator

Senior Specialist, SAR Investigations

Senior Civil Health Care Fraud Investigator

Special Investigator 1, OSIG

Asset Investigator

SIU Claims Investigator

Affirmative Civil Enforcement (ACE) Investigator

Investigator

Fraud Specialist

Senior Financial Investigator

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