The candidate should ideally reside in Massachusetts; Washington DC or King of Prussia, PA
The Resiliency Lead is a senior security executive responsible for designing, implementing, and sustaining a globally integrated resiliency framework encompassing business continuity management (BCM), corporate crisis management, and incident and emergency response across a complex, regulated, multinational healthcare enterprise.
This role ensures the organization can anticipate, withstand, respond to, and recover from disruptions while safeguarding patients, employees, operations, and brand reputation. The position aligns resiliency capabilities with enterprise risk management, regulatory obligations, and strategic business objectives, leveraging globally recognized standards such as ISO 22301 (Business Continuity Management), ISO 31000 (Risk Management), and ISO 22320 (Emergency Management).
The incumbent in this role will act as the key business partner in advising and supporting the businesses in Business Continuity management and supporting all businesses and functions in developing and implementing risk-based Business Impact Assessments (BIA), Business Continuity Plans (BCP), BCM metrics, awareness programs, supervising/conducting drills/exercises and delivering training including providing standard templates and training materials.
This role is also responsible for developing the FME Pandemic Response Plan and collaborating closely with key stakeholders to ensure consistency between resiliency, business continuity, ITS disaster response and recovery, insurance.
This position requires strong cross-functional collaboration with various internal and external stakeholders.
The role must demonstrate sound judgment, integrity, and an initiative-taking approach to identifying and mitigating security risks while aligning with FME’s strategic business objectives.
It requires a forward-looking leader with the ability to assess and mitigate risks, ensure regulatory compliance, build strong external partnerships, and leverage intelligence and technology to drive an industry leading resiliency program.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Enterprise Resiliency Strategy & Governance
Implement a comprehensive enterprise resiliency strategy encompassing business continuity, crisis management, and emergency response, aligned with FME’s business strategy, enterprise risk appetite, and international standards.
Business Continuity Management (BCM) Leadership
Design, implement, and govern a global Business Continuity Management System (BCMS), ensuring consistent, risk‑based application across functions, regions, and critical suppliers in alignment with international frameworks.
Business Impact Analysis & Continuity Assurance
Implement and drive mature a risk‑based Business Impact Analysis program that defines recovery objectives, identifies critical dependencies, and directly informs Business Continuity Plans, assurance activities, executive reporting, and investment priorities.
Corporate Crisis Management & Executive Response
Oversee the corporate crisis management framework and serve as a senior leader during enterprise‑level crises, providing executive briefings and ensuring coordinated response across security, legal, HR, IT, communications, compliance, and clinical leadership.
Incident, Emergency & Pandemic Preparedness
Direct global incident, emergency, and pandemic preparedness planning, embedding response standards, playbooks, and workforce resilience strategies to ensure readiness for prolonged and complex disruption scenarios.
Supply Chain Resilience & Risk Integration
Integrate supply chain resilience into enterprise continuity planning by identifying critical supplier dependencies, addressing single‑source and geographic risks, and ensuring disruption scenarios are evaluated and reported at the executive level.
Leadership, Readiness & Continuous Improvement
Build and lead a high‑performing global resiliency team while driving training, exercises, regulatory compliance, performance measurement, and continuous improvement to embed a sustainable culture of preparedness across FME.
Enterprise Resiliency Strategy & Governance
Develop and execute a comprehensive enterprise resiliency strategy covering business continuity, crisis management, and emergency response that is aligned with FME’s business strategy, key priorities, and enterprise risk appetite.
Establish governance structures, policies, standards, and operating models that align with ISO and other applicable international best‑practice frameworks while ensuring scalability across regions and business units.
Business Continuity Management (BCM)
Design, implement, and maintain a global Business Continuity Management System (BCMS) in alignment with international standards, ensuring consistent application across functions, regions, and critical suppliers.
Ensures BIAs consistently identify critical processes, dependencies, and recovery objectives, and that outputs directly inform Business Continuity Plans, assurance activities, and executive reporting.
Ensure continuity plans are evaluated, validated, and continuously improved through exercises, audits, and lessons learned.
Corporate Crisis Management
Oversee the design of a corporate crisis management framework, including governance, escalation protocols, executive decision‑making structures, and communications coordination.
Serve on the crisis management leadership team during enterprise‑level crises, ensuring rapid coordination across security, legal, communications, HR, IT, compliance, and clinical leadership.
Provide executive‑level briefings before, during, and after crises, translating complex risk information into clear, actionable guidance.
Incident & Emergency Response
Oversee global incident and emergency response planning, ensuring readiness for natural disasters, public health emergencies, geopolitical incidents, supply chain disruptions, and other impactful events.
Pandemic Planning & Workforce Resilience
Ensure plans address workforce disruption, critical skill dependencies, remote operations, and regional regulatory requirements.
Standards, Compliance & Risk Integration
Ensure resiliency programs comply with applicable healthcare regulations, privacy requirements, labor laws, and regional regulatory expectations.
Integrate resiliency planning with enterprise risk management, cyber resilience, supply chain risk management, and corporate security intelligence activities.
Training, Exercises & Organizational Readiness
Oversee the development and delivery of crisis management, continuity, and emergency response training for executives, managers, and response teams.
Design and lead tabletop exercises, simulations, and full‑scale drills to evaluate decision‑making, coordination, and recovery capabilities.
Leadership, Stakeholder Engagement & Continuous Improvement
Build and lead a high‑performing global resiliency team, setting clear expectations, developing talent, and modeling enterprise leadership values.
Partner closely with business leaders, regional security heads, IT, clinical operations, compliance, and external partners to ensure cohesive resiliency outcomes.
Track program performance through KPIs, metrics, and reporting, driving continuous improvement and executive transparency.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND REQUIRED CREDENTIALS:
Bachelor’s degree in Intelligence Studies, Security Management, Behavioral Science, or related field (master’s preferred); possess an active/in-scope security clearance.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
