Top 45 Technical support Jobs in Pensacola Fl

IT Support Specialist
Cerex Advanced Fabrics —Pensacola, FL
- Computer science
- Computer Science
- Mid-level
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9d
Technical Support (Electrical and Electronic Products for RV and Marine)
ARCO Marine —Pensacola, FL
- $40,000 - $50,000 a year
- Full-time
- Schematics
- Experience equivalent to degree accepted
- In-person
- Health savings account
- Health insurance
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IT Support Services Tier 1
Dataperk LLC —Pensacola, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Disability insurance
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Environmental Software Support Technologist – Bengaluru
EarthSoft —Pensacola, FL
- Email
- Remote
- Computer Science
- Customer service
- English
IT Support Technician
Engineered Cooling Services —Pensacola, FL
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
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PC Technician
CREATIVE BUSINESS SOLUTIONS, Inc. —Pensacola, FL
- $55,000 - $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
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5d
Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Customer Service Quality Assurance Analyst
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- English
- Mid-level
- Analysis skills
Software Technologist II
EarthSoft —Pensacola, FL
- Email
- Computer Science
- DevOps
- Mid-level
Watch Operator
STRATASCORP —Pensacola, FL
- Urgently hiring
- Microsoft Outlook
- Management
- Mid-level
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Pensacola, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Systems Solutions & Adoption Lead
Moffatt & Nichol —Pensacola, FL
- Full-time
- Background check
- Computer science
- 7 years
- Wellness program
- Health savings account
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Epic Principal Trainer
Baptist Health Care, Inc. —Pensacola, FL
- Weekends as needed
- Hybrid work
- Background check
- Classroom
- Nursing
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14d
Lead Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —Pace, FL
- $14 - $18 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
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Jr. Client/Systems Engineer
Vector Solutions —Hurlburt Fld, FL
Associate's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience; 1-2 years of relevant…
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6d
Principal Platform Engineer - Azure Data & AI Platform Engineer
Navy Federal Credit Union —Pensacola, FL
Bachelor’s degree in computer science, Information Security, or related field, or the equivalent education, training, and experience is desired.
$131,700 - $206,450 a year

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Desktop Support Specialist
Proteam Solutions —Columbus, OH
We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
$24 - $28 an hour
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technical support jobs near pensacola fl

IT Support Specialist

Cerex Advanced Fabrics -
Pensacola, FL

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Job Details

9 days ago

Qualifications

Customer communication
Desktop applications
IP networking
Productivity software
Identity and access management (IAM) solutions
Peripheral hardware support
IT department experience

Full Job Description

Cerex Advanced Fabrics is seeking a motivated and service-oriented IT Support Specialist to provide technical support and maintain the reliability of our IT systems across office and manufacturing environments. This role serves as the primary point of contact for end-user technical issues and is responsible for troubleshooting hardware, software, network, and system access concerns. The ideal candidate combines strong technical proficiency with excellent communication skills and a customer-first mindset to ensure operational efficiency and minimal downtime.

Reports To: IT Director

Direct Reports: NA

EDUCATION/EXPERIENCE

Required:

Bachelor's degree in computer science, Information Technology, or related field preferred or 34 years of equivalent hands-on IT support experience.

Technical Knowledge

Proficiency with Windows operating systems.
Working knowledge of Microsoft Office 365 applications.
Familiarity with Active Directory and user account management.
Understanding basic network protocols (TCP/IP).
Solid working knowledge of standard office applications (e.g., Adobe and other productivity tools), along with familiarity supporting PC hardware, printers, and common peripherals.

Preferred:

Experience in a manufacturing or multi-site environment is preferred.
A+ Certified

ESSENTIAL JOB SKILLS

Communication & Customer Service

Strong verbal communication skills to explain technical issues in simple terms.
Professional written communication skills for documentation and reporting.
Excellent customer service orientation.
Ability to interact professionally with employees across all departments.

Analytical & Organizational Skills

Strong troubleshooting and analytical skills.
Effective time management to meet service expectations.
Ability to multitask and prioritize competing requests.
Attention to detail and strong documentation practices.
Observational skills to identify early warning signs of technical issues.

PRIMARY RESPONSIBILITIES

Technical Support & Troubleshooting

Diagnose and resolve hardware, software, and network-related issues.
Provide desktop and remote support for Windows and macOS environments.
Troubleshoot connectivity issues (TCP/IP, printers, scanners, peripheral devices).
Gather and analyze information to diagnose system issues accurately.
Escalate complex or unresolved technical issues to appropriate senior team members to ensure timely and effective resolution.

Installation & Maintenance

Install, configure, and upgrade operating systems and business applications.
Deploy and maintain desktop computers, laptops, printers, and related peripherals.
Perform post-deployment verification to ensure systems remain stable and fully operational after software updates and security patches are applied.
Maintain system performance through preventative maintenance.

User Account & Access Management

Create and manage user accounts in Active Directory and email systems.
Provisioning access permissions and system credentials for new hires.
Support onboarding and offboarding processes.
Maintain accurate documentation of user access controls.

Ticket & Service Management

Document, track, and prioritize support requests in the IT ticketing system.
Ensure timely resolution and communicate status updates to employees.
Log all service requests accurately and maintain detailed support notes.
Monitor ticket queues to meet service level expectations.

System Security & Compliance

Ensure endpoints are secure, patched, and properly backed up.
Monitor systems for warning signs of potential security or performance issues.
Assist with enforcing IT security policies and standards.
Support disaster recovery and backup validation processes.

Physical Demands

Combination of office and plant-floor support.
May require lifting IT equipment (up to 50 lbs).
Occasional after-hours support for maintenance or system updates.

CEREX Advanced Fabrics is an Equal Opportunity Employer and complies with all Department of Labor regulations including the Americans with Disabilities Act and the Military Veterans Act and is a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Apply today and take the next step in your IT career with an industry leader in innovation and excellence. Send Resumes by Clicking the Apply Now Button

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Refine Your Search

technical support jobs in pensacola fl

IT Support Specialist

Technical Support (Electrical and Electronic Products for RV and Marine)

IT Support Services Tier 1

Environmental Software Support Technologist – Bengaluru

IT Support Technician

PC Technician

Electrical Technical Support Specialist

Customer Service Quality Assurance Analyst

Software Technologist II

Watch Operator

Seasonal, Operations Technical Specialist (Part Time)

Systems Solutions & Adoption Lead

Epic Principal Trainer

Lead Customer Service Advisor

Construction Technical Specialist - Autodesk FORMA ( ACC )

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