Top 9 it help desk support Jobs in peoria, il

IT Operations Support
EASTERSEALS CENTRAL ILLINOIS —Peoria, IL
- $15 - $17 an hour
- Part-time
- Word processing
- Office
- Windows
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Peoria, IL
- $47,840 - $49,920 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
4d
Tier 1 Support
I3 Broadband LLC —East Peoria, IL
- $17 - $19 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- No experience needed
- Paid holidays
Quick Apply
Help Desk Technician
IT360 Inc —Peoria, IL
- $36,000 - $50,000 a year
- Full-time
- Windows
- In-person
- 1 year
- Passenger ride along program
- Paid holidays
Quick Apply
8d
Senior Field Services Technician - Peoria Region
Springfield Clinic —Peoria, IL
- $28.48 - $42.73 an hour
- Full-time
- 6 years
- Computer Science
- Writing skills
Entry Level 1 Technician
TimbukTech Inc —Canton, IL
- Full-time
- Azure
- HIPAA
- Windows
- Health insurance
- Dental insurance
Quick Apply

Discover related jobs

Based on your search for it help desk support jobs.

Product Service Specialist
HarveyNash USA —Peoria, IL
Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues.
$31 - $33 an hour
Quick Apply
2d
IT Operations Support
EASTERSEALS CENTRAL ILLINOIS —Peoria, IL
This role supports device setup and provisioning, responds to help desk requests, assists employees with technical troubleshooting, and helps ensure our…
$15 - $17 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Part Time Onsite IT Support
Miles IT —Columbus, OH
Documenting work performed and other technical information for our clients. Identify technology solutions based on analysis of customer support needs.
$30 an hour
IT Support Consultant
Velocity IT Solutions —Westerville, OH
Ability to translate complex technical solutions into clear, non-technical language for client presentations. Present complex technical solutions in clear, non-…
$68,000 - $70,000 a year
Quick Apply
10d

Show more jobs in cities nearby

I want to receive the latest job alert for it help desk support in peoria, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it help desk support jobs near peoria, il

Helpdesk Technician jobs in Peoria, IL

Field Service Technician jobs in Peoria, IL

IT Support jobs in Peoria, IL

Helpdesk Technician jobs in Lititz, Pa

Eeg Technician jobs in Richmond, Va

Helpdesk Technician jobs in Bellingham, Wa

Data Center Technician jobs in Abilene, Tx

Pharmacy Technician jobs in Charlottesville, Va

Helpdesk Technician jobs in Bellevue, Wa

Sterile Processing Technician jobs in Warren, Mi

Helpdesk Technician jobs in Highland, In

Hyperbaric Technician jobs in New York State

Field Application Scientist jobs in North Carolina

Field Service Technician jobs in Eugene, Or

Field Service Technician jobs in Lynchburg, Va

Field Service Technician jobs in Idaho

Entry Level Engineering Field Technician jobs in California

Field Service Technician jobs in Oroville, Ca

Entry Level Service Technician jobs in Sudbury, Ma

Entry Level Electrician jobs in Ohio

IT Operations Support

EASTERSEALS CENTRAL ILLINOIS -
Peoria, IL

Quick Apply

Job Details

Part-time
$15 - $17 an hour

Qualifications

Word processing
Spreadsheets
In-person customer service
Equipment troubleshooting
Windows
Company vehicle operation
Information security
High school diploma or GED
Internal employee customer service
Desktop (troubleshooting support)
Computer networking
Productivity software
Desktop administration
System security
Technical Proficiency
Quality data entry

Full Job Description

Position: IT Operations Support

Position Location: Peoria Service Center, 507 E. Armstrong Ave., Peoria, IL 61603

Position Type: Part-Time, 10 hours per week

About Us

Easterseals Central Illinois empowers children with developmental delays, disabilities, and other special needs to reach their fullest potential. Every therapy session, classroom, and camp experience is supported by a secure and reliable technology infrastructure that keeps our teams connected and our services running smoothly.

We are looking for an Information Technology (IT) Operations Support team member to provide hands-on technical assistance and support related to computer systems, hardware, software, and day-to-day IT operations. This role supports device setup and provisioning, responds to help desk requests, assists employees with technical troubleshooting, and helps ensure our technology systems operate efficiently across our service locations. If you are customer service-focused, enjoy solving technical problems, and want your work to make a meaningful impact in the community, we invite you to apply.

See the Impact:

Compensation:

Compensation for this position falls within the range of $15-$17 per hour. The final offer will consider several individualized factors, including relevant experience, scope and responsibilities of the role, qualifications and credentials, talent availability and specialization, and organizational needs. This range is subject to change in the future.

Position Objective: Information Technology (IT) Operations Support is responsible for providing end-user technical assistance and support related to computer systems, hardware, and/or software. The IT Operations Support will assist the IT department by supporting device provisioning, managing help desk tickets, and providing end-user training.

Job Functions

Provide excellent customer service by responding to requests in a timely, polite, and professional manner.
Respond to incident tickets in person or via remote access.
Document and escalate incident tickets as necessary.
Assist with processes for new hires.
Perform physical installations of laptops, desktops, peripherals, and telecom devices.
Assist with special projects and other duties as assigned.

Education/Experience Requirements

High School Diploma or equivalent and enrollment in a two- or four-year degree program in a relevant field, preferred.
At least one year of experience in IT customer service, preferably using a ticketing system.

Competency Requirements

Proficiency in Microsoft Windows 10 and 11, Office 365, and software (word processing, data management, spreadsheets, and presentations).
Proficiency in IT systems, including networking, security, browser troubleshooting, and hardware components.
Ability to diagnose and resolve technical issues independently.
Fast, accurate data entry and strong multitasking abilities.
Strong verbal, written, and interpersonal communication skills.
Excellent customer service skills with the flexibility to adapt to shifting priorities.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must have visual ability sufficient to read and complete written correspondence, reports, etc., and computer screen information.
Regular use of hands to grasp, handle, or feel.
Regular standing, walking, sitting, climbing, grabbing, bending, stooping, pushing, pulling and reaching.
Ability to lift and/or carry up to 50 pounds.
Ability to operate and repair routine maintenance equipment and to drive company-owned motor vehicles to all Easterseals centers and service sites within a 100-mile radius, as needed.

Work Environment

Routinely works in office environments with little exposure to excessive noise, dust, temperature.
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Easterseals Central Illinois is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Easterseals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, call 309.686.1177.

Quick Apply

Refine Your Search

it help desk support jobs in peoria, il

IT Operations Support

Desktop Support Technician

Tier 1 Support

Help Desk Technician

Senior Field Services Technician - Peoria Region

Entry Level 1 Technician

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it help desk support in peoria, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected