DHR Health - US:TX:Edinburg - Days
Summary:
DHR Health Institute for Research and Development is a nonprofit organized under the Federal Internal Revenue Service code 501 (c)(3). To learn more: www.dhrresearch.org
FLSA STATUS: Exempt Non-Exempt
MISSION STATEMENT:
Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.
VISION:
Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.
POSITION SUMMARY:
Assist administrative and clinical team members by performing a variety of clerical and clinical duties to ensure departmental function within the DHR Health Institute for Research and Development as well as departmental compliance in accordance with State and Federal regulations. Such duties include but are not limited to: triage patients, conduct vital assessment for clinical trial participants, phlebotomy activities, provides injections, sample processing, sample shipping, data entry and help with patient registration for clinical trials.
- High School graduate or G.E.D. certificate preferred.
- Research experience preferred.
- Completion of CNA program, Medical Assistant Program, PCA or like program preferred.
- BLS Certification required.
- Phlebotomy certification preferred
- Computer skills required with knowledge of Microsoft Office suite.
- Good written and verbal communication skills required.
- Some evening or weekend work will be required.
- Bilingual – English/Spanish.
- Comfortable with medical/technical terminology.
JOB KNOWLEDGE/EXPERIENCE :
- One (1) year of related experience preferred.
Responsibilities:
POSITION RESPONSIBILITIES:
A. Study Preparation and Support
- Help prepare study binders, source documents, and visit worksheets.
- Assist with study start-up activities (regulatory paperwork, supply management).
- Ensure materials (lab kits, forms, consent versions) are organized and available.
B. Participant Support
- Schedule participant visits, follow-up appointments, and reminders.
- Escort participants to labs, imaging, or study-related procedures.
- Provide non-clinical support during visits (forms, questionnaires, sample drop-off).
- May assist in the informed consent process under supervision (not as lead).
C. Data and Documentation
- Enter collected data into Case Report Forms (CRFs) or Electronic Data Capture (EDC) systems.
- Transcribe information from source notes into study databases.
- Maintain accurate logs (screening, enrollment, deviations, visit tracking).
- File study documents (regulatory, source, lab reports) in binders/e-binders.
D. Operational and Administrative Duties
- Perform clerical tasks such as copying, scanning, and filing study documents.
- Order, track, and manage study supplies and lab kits.
- Assist with preparing materials for monitoring visits and audits.
- Handle participant reimbursement paperwork, parking validation, or transport coordination.
E. Regulatory and Compliance Support (under supervision)
- Help prepare IRB submissions, amendments, or continuing review packets.
- Track and update training logs, delegation logs, and essential document binders.
- Ensure correct versions of consent forms are in use.
F. Communication and Coordination
- Act as a liaison between study participants, coordinators, and clinic staff.
- Relay scheduling changes and reminders to patients.
- Support coordinators during sponsor monitoring visits by pulling source files or data.
LINES OF REPSONSIBILITIES :
(Chain-of-command)
1. Clinical Research Assistant 2. Vice President of Research 3. Executive Vice President
Other information:
CUSTOMER SERVICE:
Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.
AGE SPECIFIC :
Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.
AMERICANS WITH DISABILITIES ACT: (ADA) :
A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.
The following table provides physical requirements that will be associated with, but not limited to, this position:
Light/moderate lifting up to 20 lbs, from the floor to shoulder height.
Must be able to assist other employees with lifting more than 20 lbs.
Light/moderate carrying up to 20 lbs.
Dual simultaneous grasping
Operating office equipment
Operating mechanical equipment
Ability to read and write
Ability to hear verbal communication without aid
Operating Personal Vehicle
Ability to comprehend written/verbal communication
Other: Ability to deal with stress
B. Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.
C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
D. Aptitudes : HIGH 1 2 3 4 5 6 LOW
Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3
Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3
Numerical: Ability to perform arithmetic operations quickly and accurately. 2
Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2
Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3
Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2
Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3
Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3
Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3
Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3
Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3
I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.
If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.
Employee Signature: ________________________________ Date: ____________________
Transfer/Hire Date Effective: ________________________.
