Top 168 Guest experience coordinator Jobs in Philadelphia, Pa

Group Housing Coordinator
Marriott International, Inc —Philadelphia, PA
- $25.50 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
Administrative Assistant & Office Coordinator
HHM Hotels (Philadelphia Corporate) —Philadelphia, PA
- Part-time
- Office
- Analysis skills
- In-person
Workplace Experience Coordinator - Philadelphia, PA
CBRE —Philadelphia, PA
- Full-time
- Mid-level
- Office
- 3 years
4d
Health and Wellness Coordinator
GREATER PHILADELPHIA URBAN AFFAIRS —Philadelphia, PA
- Psychology
- Social Work
- Internship
Quick Apply
Staff Experience Coordinator
Philadelphia Eagles —Philadelphia, PA
- Part-time
- Customer service
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
7d
Guest Service Agent
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
5d
Administrative Assistant & Office Coordinator
Hersha Hospitality Management, LP —Philadelphia, PA
- Part-time
- Office
- Analysis skills
- In-person
Sheraton Philadelphia Downtown - Human Resource Coordinator
Aimbridge Hospitality —Philadelphia, PA
- Full-time
- Pass drug screening
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
Guest Service Agent
Hampton Inn Philadelphia Center City - Convention Center —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Homewood Suites by Hilton Philadelphia-City Avenue —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
5d
Guest Experience Coordinator
Nirvana Wellness Medspa & Beauty —Philadelphia, PA
- Part-time
- Organizational skills
- 2 years
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
11d
Guest Service Agent
Home2 Suites by Hilton Philadelphia - Convention Center, PA —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
3d
Member Events Coordinator
FITLER CLUB LLC —Philadelphia, PA
- Entry level
- Paid parental leave
- Disability insurance
Quick Apply
Medical Policy Administrative Coordinator - Hybrid (PA/NJ/DE)
Independence Blue Cross —Philadelphia, PA
- Hybrid work
- Mid-level
- Office
- 3 years
Experience Coordinator
Cocoon Remodeling —West Chester, PA
- Mid-level
- Administrative experience
- Continuous improvement
- Paid holidays
- Health insurance
Sales Coordinator
Kimpton Hotels & Restaurants —Philadelphia, PA
- $20 - $25 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
10d
Guest Services Coordinator
STARR Restaurants —Philadelphia, PA
- $17 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
House Coordinator
University of Pennsylvania —Philadelphia, PA
- $19.32 - $26.80 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
7d
Membership Coordinator
YMCA of Greater Brandywine —Berwyn, PA
- $22.64 - $29.43 an hour
- Part-time
- 18 years or older
- Computer literacy
- Mid-level
- Paid training
- Continuing education credits
Quick Apply
Resident Coordinator
Urby —Philadelphia, PA
- $22 an hour
- Weekends as needed
- Writing skills
- English
- In-person
- Free parking
- Commuter assistance
Quick Apply

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Group Housing Coordinator

Marriott International, Inc -
Philadelphia, PA

Apply Now

Job Details

Full-time
$25.50 an hour

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26083566
Job CategoryReservations
Location10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States, 19102
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $25.50-$25.50 per hour

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest experience coordinator jobs in philadelphia, pa

Group Housing Coordinator

Administrative Assistant & Office Coordinator

Workplace Experience Coordinator - Philadelphia, PA

Health and Wellness Coordinator

Staff Experience Coordinator

Guest Service Agent

Administrative Assistant & Office Coordinator

Sheraton Philadelphia Downtown - Human Resource Coordinator

Guest Service Agent

Guest Service Agent

Guest Experience Coordinator

Guest Service Agent

Member Events Coordinator

Medical Policy Administrative Coordinator - Hybrid (PA/NJ/DE)

Experience Coordinator

Sales Coordinator

Guest Services Coordinator

House Coordinator

Membership Coordinator

Resident Coordinator

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