Top 348 It support Jobs in Phoenix, Az

IT Support Specialist- Tier 2
Envita Medical Centers LLC —Scottsdale, AZ
- Full-time
- Background check
- Pass drug screening
- Research
- Dental insurance
- 401(k)
Quick Apply
9d
Associate Network Operations Center Technician - 3rd Shift
Carvana —Tempe, AZ
- Full-time
- Background check
- English
- Windows
- Wellness program
- Health insurance
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Remote IT Operations Specialist
LedgerGurus —Phoenix, AZ
- $25 - $30 an hour
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
- Paid time off
- Work from home
Quick Apply
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Technical Product Support - EdTech
Securly —Phoenix, AZ
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Technician I
U.S. District Court - District of Arizona —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Chandler, AZ
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Technical Support Specialist - Work From Home / Reside in AZ
MYTEK Network Solutions LLC —Phoenix, AZ
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Work from home
Quick Apply
IT Systems Technical Support Specialist
Lessen —Scottsdale, AZ
- $20 - $28 an hour
- Part-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
IT On-Site Support Technician
WSP —Tempe, AZ
- $60,800 - $83,600 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
IT Support Engineer I, OTS
Amazon.com Services LLC —Phoenix, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Specialist
Harris Company —Phoenix, AZ
- $23.07 - $34.60 an hour
- Full-time
- Research
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
IT Support & Deployment Technician
Sunbelt Modular —Phoenix, AZ
- $24 - $27 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Assistant - On-Site
Avrek Law —Phoenix, AZ
- $24 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Strategic Mission Critical —Phoenix, AZ
- $60,000 - $75,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Desktop Support Technician
City of Tolleson —Tolleson, AZ
- $24.15 - $28.99 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays
Desktop Support Technician
L3Harris Technologies —Tempe, AZ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
21h
IT Support Associate II, OTS
Amazon.com Services LLC —Tolleson, AZ
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance

I want to receive the latest job alert for it support in phoenix, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near phoenix, az

IT Support Specialist- Tier 2

Envita Medical Centers LLC -
Scottsdale, AZ

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Network installation
IT user and group management
Data permissions
Professional ethics
Laptop (troubleshooting support)
VoIP administration
Windows
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Fiber optic systems installation
Network support
Twisted pair cables handling
Access control management
Identity and access management (IAM) solutions
Desktop administration
Ticketing system technical support

Full Job Description

Job Title: IT Support Specialist - Tier 2

Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101)

Compensation: Depends on experience

Job Type: Full Time with Benefits (Life, Dental, Health, Vision, 401k)

Schedule: On-Site Monday through Friday 9 AM to 5 PM. After hours or weekend support may be needed occasionally for special projects. NO major holidays!

Position Description:
This position is responsible for providing excellent customer service, troubleshooting, triaging, and resolution or
ensuring accurate escalation of technical issues relating to PC hardware, software, and information systems. You will provide advanced helpdesk computer support to more than 200 employees at multiple locations in Arizona.

Primary Job Responsibilities:

Provide Tier 1 and Tier 2 level desktop support via phone, email, and ticketing system.
Follow and maintain documented IT procedures.
Tracks issues in our ticketing system to ensure staff needs are addressed and resolved.
Manage user accounts , permissions, and access rights in Windows Active Directory.
Participate in process improvement discussions.
Maintains excellent written and verbal communications with staff, management, and colleagues.
Utilizes our ticketing system to document, log, and escalate tickets and coordinates escalations to

appropriate technical personnel for problem resolution.

Prioritizes workloads, coordinates activities, and ensures that activities comply with our best practices.
Develops and provides subject matter expertise and analytical skills to review standard processes and

offer improvement recommendations.

Identifies, researches, and resolves technical issues.

Required qualifications to be successful in this role:

Experience with installing network cable and patch panels (terminating and testing) Ethernet and fiber.

•Proven track record of following established IT protocols and documentation.• Excellent teamwork and collaboration skills are vital to succeed in this position.

Experience working on a helpdesk team and excellent customer service skills.
3+ years of Microsoft Office365 Administration support experience.
3+ years of Tier 2 desktop support-related work experience.
3+ years of experience with troubleshooting Windows 10/11 computers.
3+ years of experience with Windows Server Active Directory, Helpdesk level (PW reset, account creations, group changes, etc.)
Experience with VOIP.
Familiarity with networking concepts (TCP/IP. DNS and DHCP).
Ability to diagnose and resolve advanced computer technical issues.
Detail oriented to keep detailed notes in service tickets.
Good organization and time management skills.
Exceptional customer service and communication skills.
Good analysis and problem resolution skills.
Must be able to multitask.
Always work for the team, no matter how busy your workload gets.
Strong Moral and Ethical Conduct.
Be able to lift 50 lbs.

Preferred Qualifications:

Excellent Documentation skills.
Computer deployment automation for Dell laptop/Desktops.
Certifications: A+, Network+, or Security+

Build your career with us!
Be a part of a fast-growing healthcare facility that focuses on changing medicine and patient care. We are looking for a candidate that is willing to grow with us and take their career by the reins. This individual must be a self-driven forwardthinker with great personal skills and a solid work ethic.

Please note that final job offer may be contingent on successfully passing a background check and drug screen.

Quick Apply

Refine Your Search

it support jobs in phoenix, az

IT Support Specialist- Tier 2

Associate Network Operations Center Technician - 3rd Shift

IT Help Desk

Remote IT Operations Specialist

IT Help Desk Level 1

Technical Product Support - EdTech

IT Support Technician I

Help Desk Support (Remote)

Technical Support Specialist - Work From Home / Reside in AZ

IT Systems Technical Support Specialist

IT On-Site Support Technician

IT Support Engineer I, OTS

IT Support Specialist

IT Support & Deployment Technician

IT Support Assistant - On-Site

IT Support Specialist

IT Desktop Support Technician

IT Support Technician I

Desktop Support Technician

IT Support Associate II, OTS

I want to receive the latest job alert for it support in phoenix, az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected