Top 21 Service desk analyst Jobs in Phoenix, Az

Analyst I Service Desk
Womble Bond Dickinson —Phoenix, AZ
- $45,000 - $83,000 a year
- Full-time
- Office
- Windows
- Microsoft Office
Help Desk Analyst
State of Arizona —Phoenix, AZ
- $20.63 an hour
- Full-time
- Writing skills
- Office
- Windows
- Paid parental leave
- Paid holidays
1d
Analyst I - Service Desk
HonorHealth —Phoenix, AZ
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
21h
Support Analyst II
Exigo Technology Services, LLC —Scottsdale, AZ
- Weekends as needed
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
Service Desk Analyst
viva —Phoenix, AZ
- $17 - $22 an hour
- Full-time
- Communication skills
- Negotiation
- Entry level
18h
IT On-Site Support Technician
WSP —Tempe, AZ
- $60,800 - $83,600 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
- CPR Certification
- HIPAA
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Senior IT Customer Support
KBR —Chandler, AZ
- $96,000 - $135,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
7d
CRM Analyst Senior, AI & Omni-Channel Solutions
Arizona State University —Scottsdale, AZ
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Health insurance
4d
Technical Support Analyst
CHAS ROBERTS AIR CONDITIONING INC —Phoenix, AZ
- $52,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
QA Analyst
CREXENDO, INC —Tempe, AZ
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
NOC Analyst
Corsica Technologies, LLC —Scottsdale, AZ
- Weekends as needed
- Azure
- Mid-level
- Communication skills
Quick Apply
Director, Digital Workplace and End User Services
onsemi —Scottsdale, AZ
- Online Application
- Bachelor's degree
- US work authorization
- Scripting
SIS Business Analyst II (Level 2)
Edupoint Educational Systems LLC —Mesa, AZ
- Extended hours
- Mid-level
- Office
- 3 years
- Free parking
- Wellness program
Quick Apply
Technical Product Analyst
PrismHR —Chandler, AZ
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
13d
QA Lead, Quality Engineering (The Architect of "It Just Works")
Ron Turley Associates LLC —Glendale, AZ
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Analyst, Enterprise Service Desk
ABACUS —Phoenix, AZ
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Phoenix, AZ
- On call
- System design
- Mid-level
- SQL
Quick Apply

Discover related jobs

Based on your search for service desk analyst jobs.

Gaming PC Repair Technician
META PCs —Phoenix, AZ
Proficiency in computer hardware and software systems, including diagnostic tools, repair software, and help desk systems. Health, dental, and vision insurance.
$16 - $20 an hour
Quick Apply
Associate Network Operations Center Technician - 3rd Shift
Carvana —Tempe, AZ
Participate in critical bridge calls. Log all technical issues into the ticketing system with as much detail as possible. Participate in one of multiple shifts.

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Service Desk Analyst
Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
$28 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for service desk analyst in phoenix, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk analyst jobs near phoenix, az

Analyst I Service Desk

Womble Bond Dickinson -
Phoenix, AZ

Apply Now

Job Details

Full-time
$45,000 - $83,000 a year

Qualifications

Windows
Microsoft Office
Productivity software support
Desktop applications
Cross-functional collaboration

Full Job Description

Job Category: Z - Technology

Requisition Number: ANALY001201

Posting Details

- Posted: January 27, 2026
Full-Time
On-site
Locations

Phoenix, AZ 85004, USA

Job Details

Description

Womble Bond Dickinson (US) LLP seeks an on-site Service Desk Analyst for our Houston, TX, Phoenix, AZ, Glendale, CA, and Las Vegas, NV offices. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide. This role focuses on resolving hardware, software, and system-related issues—often in time-sensitive situations. Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience.

RESPONSIBILITIES:

Work as part of a distributed Service Desk team to provide technical support across a broad range of user devices, applications, and office environments.
Participate in a rotating after-hours and weekend on-call schedule shared across the team.
Provide in-person support and maintain technology operations at their designated home office, while also assisting remote users across the firm’s 29 locations.
Monitor local and firmwide Service Desk queues, collaborating with teammates to resolve escalated or complex technical issues.
Contribute to knowledge sharing by documenting procedures and proposing service delivery improvements.
Collaborate with other functional IT departments on projects and operational needs.
Coordinate setup of telephone, printers, and firm-approved software in collaboration with other team members.
Assist in regular conference room checks and support audio/video conferencing technologies.
Occasional travel required to assist with firm-related needs, including litigation and trial site support.

REQUIREMENTS:

Associate's degree or equivalent from a two-year college required; a four-year degree and relevant industry certifications preferred.
ITIL certification or demonstrated understanding preferred.
Strong knowledge of Microsoft Windows and Office; experience with legal-specific applications is highly valued.
Excellent written and verbal communication skills
Strong sense of teamwork, collaboration, and accountability in a distributed support model.
Demonstrated ability to provide responsive, professional, and user-friendly support in a high-demand environment.

This position is subject to export control laws.

COMPENSATION: The national average salary range for this role is $45,000 - $83,000. Starting salary will be determined based on location, qualifications and experience.

Womble Bond Dickinson (US) LLP will consider all qualified applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable federal, state, and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to firm policies, exercise sound judgment, effectively work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply Now

Refine Your Search

service desk analyst jobs in phoenix, az

Analyst I Service Desk

Help Desk Analyst

Analyst I - Service Desk

Support Analyst II

Service Desk Analyst

IT On-Site Support Technician

EHR Help Desk Analyst

Senior IT Customer Support

CRM Analyst Senior, AI & Omni-Channel Solutions

Technical Support Analyst

QA Analyst

NOC Analyst

Director, Digital Workplace and End User Services

SIS Business Analyst II (Level 2)

Technical Product Analyst

QA Lead, Quality Engineering (The Architect of "It Just Works")

Analyst, Enterprise Service Desk

Sr. Analyst, Enterprise Service Desk

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for service desk analyst in phoenix, az

Explore jobs in more locations

Posting Details

Locations

Job Details

Description

Job Seeker Tools

Employer Tools

Browse

Stay Connected