Top 43 Compensation senior claim representative Jobs in Phoenix Az

Staff Support Representative
Entertainment Partners —Tempe, AZ
- $28 - $32 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Dental insurance
5d
Sr. Claim Center Representative
Chubb —Phoenix, AZ
- $48,000 - $67,000 a year
- Overtime
- No experience needed
- Mid-level
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Senior Claims Representative - REMOTE
Ryder System —Phoenix, AZ
- $75,000 - $80,000 a year
- Remote
- Management
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Sr. Claim Representative/Claim Consultant
The Hartford —Scottsdale, AZ
- $62,400 - $127,200 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Office
Senior Claims Examiner
AmTrust Financial Services, Inc. —Scottsdale, AZ
- $87,600 - $112,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Research
- Health insurance
- Dental insurance
Workers' Compensation Senior Claim Representative
The Hartford —Scottsdale, AZ
- $62,400 - $93,600 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Computer literacy
Multi-Line Claim Representative I
CCMSI —Scottsdale, AZ
- $45,000 - $60,000 a year
- Full-time
- Hybrid work
- Spanish
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Multi-Line Claim Representative I
CCMSI —Scottsdale, AZ
- $45,000 - $60,000 a year
- Hybrid work
- Spanish
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Senior Vice President of Operations
Clinpath Diagnostics —Phoenix, AZ
- Full-time
- Private practice
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Healthcare
Maximus —Phoenix, AZ
- $17.42 an hour
- Overtime
- HIPAA
- English
- High school diploma or GED
Associate Support Representative
Entertainment Partners —Tempe, AZ
- $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Dental insurance
5d
Manager, Accounts Receivable
Terros Health —Phoenix, AZ
- Full-time
- Background check
- 18 years or older
- Current TB test
- Wellness program
- Disability insurance
Senior Call Center Representative
Mutual of America Financial Group —Phoenix, AZ
- $41,500 - $62,100 a year
- Monday to Friday
- Hybrid work
- Spanish
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Revenue Integrity Coding Specialist
LifeStance Health —Scottsdale, AZ
- $27.50 - $33.00 an hour
- Full-time
- Remote
- Microsoft Word
- HIPAA
- Research
- Paid parental leave
- AD&D insurance
Quick Apply
8d
Customer Service Representative - Bilingual Spanish, Healthcare
Maximus —Phoenix, AZ
- $19.16 an hour
- Overtime
- HIPAA
- High school diploma or GED
- In-person
Claim Representative, Medical Only Senior
CCMSI —Phoenix, AZ
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Spanish
- Writing skills
- Research
- Paid holidays
- Disability insurance
Senior Claims Specialist
Liberty Mutual —Chandler, AZ
- $67,000 - $126,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
1d
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Phoenix, AZ
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Courtny Tyler - State Farm Agent —Chandler, AZ
- $40,000 - $50,000 a year
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Member Experience Advocate (bilingual English/Vietnamese)
Verda Healthcare Inc —Chandler, AZ
- Weekends as needed
- HIPAA
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Staff Support Representative

Entertainment Partners -
Tempe, AZ

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Job Details

Full-time
$28 - $32 an hour
5 days ago

Benefits

Paid holidays
Dental insurance
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Microsoft Outlook
Windows
High school diploma or GED
Salesforce Cloud
CRM system proficiency
Technical Proficiency

Full Job Description

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so....

We are looking for a Product Support Representative to provide best-in-class, omni-channel support. In this role you will solve technical issues for clients by applying troubleshooting concepts, leveraging internal tools and resources, and following escalation paths. Through case documentation, you will help the organization gain insights on client needs and opportunities to improve client experience. This is an exciting opportunity to join a global organization and support the people who make your favorite films and TV shows.

This is a hybrid position available in our Tempe, AZ and Burbank, CA office.

KEY RESPONSIBILITIES

Provide outstanding omni channel support to clients for basic issues and how-to questions, involving current and future EP products, including but not limited to, Accounting products, SmartStudio, SmartTime, Movie Magic Budgeting and Scheduling, and SyncOnSet products.
Accept and respond to emails from the Salesforce Queue ensuring a thorough, accurate, and professional response is provided with a focus on resolving the issue for the client with a single email reply.
Follow processes and procedures for handling interactions with clients and record all client correspondence in Salesforce in real time, clearly and with quality detail. Always summarizing the issue and solution in the Salesforce case.
Remain logged into the phone queue and adhere to the Call Intake, Escalation Process, and all other established departmental processes and procedures.
Create Knowledge Base articles (KB’s) based on escalations, new situations and general knowledge situations encountered in working with client issues and EP systems and programs. KB’s are for use of EP Personnel and EP clients if applicable.
Learn about the industry and client personas and become competent in EP products being supported including staying informed of product releases and processes changes.
Demonstrate empathy for clients and act as their advocate, ensuring their inquiries and claims get resolved.
Serve as the voice of the customer by escalating issues and feedback through appropriate channels
Maintain a high degree of confidentiality of client information, data provided by clients and all EP proprietary information such as computer programs and databases
Works independently to resolve cases and can support less experienced team members
Proficient in troubleshooting using technical tools including SQL database or Chrome developer tools
Handles more complex escalations or reviews bug reports for other team members
Supports training program through shadowing
Acts as the voice of the customer in cross-functional meetings
Proficient-Expert in the products, client personas, and processes & procedures

JOB REQUIRMENTS / QUALIFICATIONS NEEDED

Minimum 5 years of Customer Service Experience
High school diploma (College degree or equivalent work experience)
Prior experience in a support call center environment strongly preferred (must have prior experience for Staff to Senior level)
Entertainment industry accounting/payroll background preferred.
Proficiency with Windows and Mac
Proficient in Microsoft Word, Excel, Outlook
Aptitude to learn the use of technical products, computer programs and applications, Salesforce CRM.

Working Conditions

Able to wear a headset during shift while assigned to the phone queue.
This job works in a typical office environment with controlled air climate (cooling/heating) and moderate noise levels – no unusual exposures.
This job will use a computer, keyboard, monitor, telephone, copier, scan/fax machine as well as other office equipment.
May occasionally lift, push, or pull material or boxes/materials weighing up to approximately 15 lbs.
Job is primarily performed sitting at a desk.
Job requires repetitive use of hands and wrists on a keyboard and viewing a monitor.
Movement consists of occasional reaching, twisting, turning, and bending to side and above to perform job duties.

Other benefits and perks included are:

Health, Dental, and Vision options
401(k) retirement savings plan and company match
Paid holidays, vacation time, and sick time
Participation in company equity plans
Employee Assistance Program, mental health and wellness programs
Training and development
Possibility of hybrid/flexible/schedules
Annual bonus and merit reviews

The hourly range for this position is $28.00 to $32.00 and will be commensurate with experience related to the position.

Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons. Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer-related or genetic characteristics-related), sexual orientation, veteran status, medical/family care leave status or any other consideration made unlawful by applicable federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

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Refine Your Search

compensation senior claim representative jobs in phoenix az

Staff Support Representative

Sr. Claim Center Representative

Senior Claims Representative - REMOTE

Sr. Claim Representative/Claim Consultant

Senior Claims Examiner

Workers' Compensation Senior Claim Representative

Multi-Line Claim Representative I

Multi-Line Claim Representative I

Senior Vice President of Operations

Customer Service Representative - Healthcare

Associate Support Representative

Manager, Accounts Receivable

Senior Call Center Representative

Revenue Integrity Coding Specialist

Customer Service Representative - Bilingual Spanish, Healthcare

Claim Representative, Medical Only Senior

Senior Claims Specialist

Product Owner, FMS/Financial Intermediary Svc

Customer Service Representative - State Farm Agent Team Member

Member Experience Advocate (bilingual English/Vietnamese)

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