Top 398 help desk Jobs in phoenix az

Sr Factory Product Speclist
Southwest Microwave —Tempe, AZ
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Manager, ATST - Tech Support
LPL Financial —Tempe, AZ
- $76,838 - $128,132 a year
- Office
- Bachelor's degree
- Organizational skills
- Health insurance
- Paid time off
Mortgage Learning Partner/Trainer
PenFed Credit Union —Phoenix, AZ
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Mid-level
- Paid parental leave
- Disability insurance
Senior Application Support Engineer (Sherlock of the Support Queue)
Ron Turley Associates LLC —Glendale, AZ
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Windows
- Health savings account
- Disability insurance
Quick Apply
Senior Service Desk Technician
Confidential —Phoenix, AZ
- $70,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Desktop Support Engineer
HCLTech —Phoenix, AZ
- $35,000 - $66,000 a year
- Email
- Mid-level
- Windows
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion —Tempe, AZ
- $26.55 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
IT Technician (Part-Time Contract)
Tipsy Flamingo LLC —Phoenix, AZ
- $25 an hour
- Part-time
- In-person
- Entry level
Quick Apply
9d
IT Specialist
GARDAWORLD FEDERAL SERVICES LLC —Surprise, AZ
- $38.50 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
Quick Apply
12d
Data Center Support Technician
H5 Data Centers —Chandler, AZ
- $19 - $21 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
Quick Apply
IT Service Engineer II
Executech —Phoenix, AZ
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Mentoring
Quick Apply
8d
Desktop Support Technician
The Finders —Phoenix, AZ
- $26 - $30 an hour
- Temporary
- Azure
- Customer service
- Mid-level
Quick Apply
7d
SRE Analyst II
QE Solar —Scottsdale, AZ
- $60,000 - $80,000 a year
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Phoenix, AZ
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Customer Technical Support I
The Hillman Group —Phoenix, AZ
- $22 - $23 an hour
- Overtime
- Office
- Microsoft Office
- High school diploma or GED
1d
Help Desk Specialist
Infinite Computing Systems —Phoenix, AZ
- $24.81 an hour
- Contract
- Mid-level
- In-person
- Paid time off
Quick Apply
JARS IT Associate
JARS Cannabis —Phoenix, AZ
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Time management
- Dental insurance
- Vision insurance
Quick Apply
JARS Help Desk Technician – In-Person
JARS Cannabis —Phoenix, AZ
- From $23.50 an hour
- Weekends as needed
- Office
- Windows
- Ability to climb stairs
- Employee discount
- Opportunities for advancement
Quick Apply
Desktop Technician II
Valleywise Health System —Phoenix, AZ
- $23.08 - $34.04 an hour
- Weekends as needed
- Writing skills
- English
- Mid-level

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Sr Factory Product Speclist

Southwest Microwave -
Tempe, AZ

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Surveillance equipment
Troubleshooting schematics
Outdoor work
Interpreting technical drawings
Driver's License
Physical security system troubleshooting
Productivity software
Facility security systems
Cross-functional communication

Full Job Description

Job Summary: Provide professional-level on-site customer service and technical support, conduct operator and maintenance training, and deliver remote support via phone and email to customers worldwide.

Job Duties: Minimum job duties include the following:

· Apply advanced technical and professional expertise to independently analyze, diagnose, and resolve complex customer technical issues related to system design, equipment performance, and software functionality through telephone, email, and virtual support.

· Partner with the Director of Technical Solutions to evaluate, prioritize, and resolve escalated or non-routine technical challenges requiring in-depth knowledge of sensor functionality and industry security protocols.

· Plan and conduct on-site technical engagements, including system assessments, troubleshooting, commissioning, and operator and maintenance training, utilizing professional judgment to tailor solutions to customer-specific operating conditions.

· Conduct software and hardware testing, both in-house and at the SMI Test facility, applying engineering principles to evaluate system performance and recommend design or functional improvements.

· Perform professional technical reviews of drawings, specifications, and bills of materials, advising sales and internal stakeholders on technical accuracy, system compatibility, and application feasibility.

· Provide professional technical support for product demonstrations, pilot installations, and customer evaluations, applying specialized knowledge to ensure proper system implementation and performance.

· Serve as a professional instructor and subject matter expert for formal technical training programs delivered at factory locations, customer sites, and virtual platforms, both domestically and internationally.

· Analyze field data, service trends, and customer feedback to develop professional recommendations for product, process, and system improvements, and communicate findings to the Director of Technical Solutions.

· Provide professional guidance and technical consultation to members of the Technical Service team and cross-functional departments, supporting knowledge transfer and best practices.

· Other duties as assigned.

Skills/Experience: Minimum skills / experience includes the following:

· Minimum of five (5) years of progressively responsible technical experience in a related professional field preferred.

· Demonstrated ability to communicate complex technical concepts clearly and effectively with customers, colleagues, and stakeholders.

· Required professional knowledge of perimeter electronic security technologies, including microwave systems, fence-mounted detection sensors, active infrared, and LiDAR solutions.

· Demonstrated proficiency in interpreting technical schematics, utilizing electronic test and diagnostic equipment, and applying foundational computer networking principles.

· Working proficiency with professional software tools including Microsoft Word, Visio, Excel, CRM platforms, and comparable business and technical applications.

· Ability to obtain and maintain eligibility for access to secure domestic and international facilities, including possession of a valid driver’s license, a clean driving record, and a clear criminal history.

Education: Bachelors or Electrical Engineering Technology degree or equivalent combination of education and relevant work experience.

Physical demands: Must be able to stand and walk outdoors for long periods of time to certify system installations or provide service, climb ladders at various heights, and lift up to 25 lbs. Extensive air (domestic and international) and vehicle travel, including occasional weekend work, is required.

Southwest Microwave offers a competitive benefits package that includes Medical, dental, vision, life insurance, a 401(k) with company match, tuition reimbursement, three weeks of paid time off, and nine paid holidays per year. We also pride ourselves on our commitment to work/life balance!

Applicants must successfully pass a drug test and background screening. This employer participates in E-Verify.

SMI is an Equal Opportunity Employer. Employment with SMI is governed based on merit, competence, and qualifications. It will not be influenced by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

U.S. Person Requirements: Due to compliance with U.S. export control laws and regulations, the candidate must be a U.S. Person, defined as a U.S. citizen or a U.S. permanent resident.

Quick Apply

Refine Your Search

help desk jobs in phoenix az

Sr Factory Product Speclist

Manager, ATST - Tech Support

Mortgage Learning Partner/Trainer

Senior Application Support Engineer (Sherlock of the Support Queue)

Senior Service Desk Technician

Desktop Support Engineer

In-Home Sales & Tech Support (Part Time)

IT Technician (Part-Time Contract)

IT Specialist

Data Center Support Technician

IT Service Engineer II

Desktop Support Technician

SRE Analyst II

Entry Level Customer Training Specialist – Traveling

IT Help Desk Level 1

Customer Technical Support I

Help Desk Specialist

JARS IT Associate

JARS Help Desk Technician – In-Person

Desktop Technician II

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