Top 1398 Services officer Jobs in Phoenix Az

Member Service Officer
Global Credit Union —Glendale, AZ
- $57,484 - $90,230 a year
- 8 hour shift
- High school diploma or GED
- Experience equivalent to degree accepted
- Financial services
- Health savings account
- Paid holidays
POLICE COMMUNITY SERVICES OFFICER - FRONT DESK
City of Surprise, AZ —Surprise, AZ
- $22.62 - $33.92 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
6d
Armed Transportation Officer - Phoenix, AZ
Asset Protection and Security —Phoenix, AZ
- $36.19 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
GSOC Operator
Crisis24 —Tempe, AZ
- $25 - $26 an hour
- Weekends as needed
- Background check
- Computer literacy
- High school diploma or GED
Quick Apply
Security Officer
St Joseph Hospital & Medical Center —Phoenix, AZ
- $18.00 - $24.41 an hour
- Full-time
- Military
- High school diploma or GED
- Driver's License
Armed Transportation Officer - Mesa, AZ
Asset Protection and Security —Mesa, AZ
- $36.19 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
U.S. Probation Officer
Arizona Probation Office —Phoenix, AZ
- $67,845 - $71,583 a year
- Mid-level
12d
Branch Security Officer - Glendale
Tiffany & Co. —Glendale, AZ
- $22.53 - $30.48 an hour
- Weekends as needed
- Sales
- Computer literacy
- High school diploma or GED
Compliance Officer - Marijuana Licensing
State of Arizona —Phoenix, AZ
- $57,750 - $66,000 a year
- Full-time
- Mid-level
- Driver's License
- Children
- Wellness program
- Paid parental leave
Administrative Assistant
LifeHealth LLC —Phoenix, AZ
- $34.63 an hour
- Full-time
- Military
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Security Officer
ASU Preparatory Academy —Phoenix, AZ
- $20 - $26 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Ability to lift 50 pounds
Police Records Specialist
City of Goodyear, AZ —Goodyear, AZ
- $25.99 - $38.58 an hour
- Full-time
- Customer service
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
4d
Case Manager/Assistant
Majestic Wellness Clinic Two —Phoenix, AZ
- From $750 a week
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Overnight Safety and Security Officer
Marriott International, Inc —Phoenix, AZ
- $23.50 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Entry level
Member Service Center Specialist I, II, III, or Senior - AZ
Global Credit Union —Glendale, AZ
- $40,241 - $73,391 a year
- 8 hour shift
- English
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
ADMINISTRATIVE SERVICES OFFICER
State of Arizona —Phoenix, AZ
- $57,362.66 - $78,294.94 a year
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Background and Pre-Employment Investigator
Judicial Branch of Arizona in Maricopa County —Phoenix, AZ
- $23.00 - $37.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
6d
IT Support Technician I
U.S. District Court - District of Arizona —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid holidays
- Health insurance
Administrative Assistant I - Retirement Office
City of Phoenix —Phoenix, AZ
- $24.43 - $45.67 an hour
- Online Application
- Clean driving record
- Research
- Office
- Commuter assistance
- Paid parental leave
14d
IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays

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services officer jobs near phoenix az

Member Service Officer

Global Credit Union -
Glendale, AZ

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Job Details

Full-time
$57,484 - $90,230 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

High school diploma or GED

Full Job Description

Overview:

Reports to: Member Service Center Team Manager (may vary by location)

Functions Supervised: None

Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions during the nesting period(s) to MSC employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable, and courteous member service while recommending financial products and services to meet member needs. Provide support regarding new products, services, technology, and new programs and processes to encourage change. Contribute to the growth of the credit union by achieving individual and business line goals through leadership activities.

Duties and Responsibilities:

Support all queues and contact channels in the Member Service Center; queue support includes resolving member interactions, escalations and supporting more technical and complex requests.
Maintain knowledge of credit union services, related policies and procedures, and Member Service Center business unit functions.
Responsible for providing prompt, professional, knowledgeable, and courteous member service.
Actively participate in the Nesting Program by supporting new hires during their transition from classroom training to the production environment from day 15 to day 90.
Deliver real-time quality support to specialists throughout their nesting period, addressing member escalations as well as misdirected and mishandled calls.
Lead member recovery support activities in relation to complaint management processes.
Provides ongoing coaching and support to contact center employees to reinforce training concepts and address areas of improvement.
Provide recommendations for MSC and organizational enhancements with consideration for the member and employee experience.
Hold an active role in supporting the introduction and integration of new call center disciplines, embracing innovative approaches to enhance department effectiveness and service quality.
Perform other duties as assigned.

Qualifications:

Education: High school graduate or equivalent

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Strong communication and personnel management skills. Ability to effectively ask open-ended questions, problem solve and provide solutions.

Tenure: Member Service Officer, Category 11, requires performance that meets or exceeds expectations as stated on the Employee Success Profile and/or employee evaluation. Directly related work experience and/or accelerated training completion may be substituted for tenure.

Compensation:

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 11

: $57,484 - $90,230 annually Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

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Refine Your Search

services officer jobs in phoenix az

Member Service Officer

POLICE COMMUNITY SERVICES OFFICER - FRONT DESK

Armed Transportation Officer - Phoenix, AZ

GSOC Operator

Security Officer

Armed Transportation Officer - Mesa, AZ

U.S. Probation Officer

Branch Security Officer - Glendale

Compliance Officer - Marijuana Licensing

Administrative Assistant

Security Officer

Police Records Specialist

Case Manager/Assistant

Overnight Safety and Security Officer

Member Service Center Specialist I, II, III, or Senior - AZ

ADMINISTRATIVE SERVICES OFFICER

Background and Pre-Employment Investigator

IT Support Technician I

Administrative Assistant I - Retirement Office

IT Support Technician I

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