Top 487 Technical support Jobs in Phoenix Az

IT Specialist
GARDAWORLD FEDERAL SERVICES LLC —Surprise, AZ
- $38.50 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
Quick Apply
Desktop Support Engineer
HCLTech —Phoenix, AZ
- $35,000 - $66,000 a year
- Email
- Mid-level
- Windows
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
Call Center Agent/Customer Service
Sysazzle Inc. —Phoenix, AZ
- $20 an hour
- Temporary
- In person
- Microsoft Word
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician
HCL Technologies Limited - Business Services —Tempe, AZ
- $42,000 - $68,000 a year
- Extended hours
- Background check
- Word processing
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Senior Service Desk Technician (Tier 2 – MSP)
Snap Tech IT, LLC —Tempe, AZ
- $60,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
4d
On-Site Data Center and Helpdesk Technician
1GServers, LLC —Tempe, AZ
- $22.50 - $27.50 an hour
- Overtime
- Background check
- Software troubleshooting
- Computer literacy
- Paid time off
Quick Apply
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Customer Technical Support I
The Hillman Group —Phoenix, AZ
- $22 - $23 an hour
- Overtime
- Office
- Databases
- High school diploma or GED
Quick Apply
13d
Technical Support Specialist I
OneAZ Credit Union —Phoenix, AZ
- $56,823.44 - $71,029.30 a year
- Office
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Loan repayment program
Quick Apply
IT Technician
Smardt —Phoenix, AZ
- Full-time
- Mid-level
- Windows
- In-person
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician I
iT1 —Tempe, AZ
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Specialist II
Avanti Windows & Doors, LLC —El Mirage, AZ
- $24 - $28 an hour
- Full-time
- Mid-level
- Windows
- In-person
- Dental insurance
- 401(k)
Quick Apply
7d
Desktop Support ENG
The CORE Institute | HOPCo —Phoenix, AZ
- Remote
- Office
- High school diploma or GED
- Travel
Quick Apply
4d
Help Desk Technician
Swift Transportation —Phoenix, AZ
- $19.39 - $26.46 an hour
- Full-time
- Office
- High school diploma or GED
- Children
- Paid training
- Employee stock purchase plan
Quick Apply
3d
Configuration Technician I
iT1 —Phoenix, AZ
- 8 hour shift
- Azure
- Office
- Quality control
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
Harris —Phoenix, AZ
- $23.07 - $34.60 an hour
- Research
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
Data Center Support Technician
H5 Data Centers —Chandler, AZ
- $19 - $21 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
Quick Apply
Desktop Support Technician
Servbank, sb Inc. —Phoenix, AZ
- $49,920 - $64,100 a year
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
6d
PT6A Field Service and Technical Support Manager - TAE Aerospace
ASDAM Group —Scottsdale, AZ
- Full-time
- Mid-level
- Analysis skills
- 2 years
Quick Apply
Dental Laboratory Customer Service and Technical Support
Dani Dental Studio —Tempe, AZ
- Full-time
- Medical office experience
- Laboratory experience
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d

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IT Specialist

GARDAWORLD FEDERAL SERVICES LLC -
Surprise, AZ

Quick Apply

Job Details

Full-time
$38.50 an hour

Qualifications

Report preparation
Windows
High school diploma or GED
Desktop (troubleshooting support)
macOS
Microsoft 365 support
Identity and access management (IAM) solutions
Network infrastructure management
Desktop administration
Technical writing within technology
Cloud services
Identity & access management

Full Job Description

POSITION INFORMATION: BASIC DETAILS

Location: Surprise, AZ

Full-Time/Part-Time: Full-time

FLSA Status: Non-Exempt/Hourly

Travel Requirement: No

Teleworking: No

Pay: $38.50/hr.

Pay rates listed reflect the full rate for this position, including both the base pay and health and welfare benefits in accordance with applicable requirements. Pay is based on numerous factors including market location and may vary depending on job-related knowledge, skills, and experience.

Note: We are currently building a pipeline for this role, with an expected start date of later this year

POSITION SUMMARY INFORMATION: DUTIES AND REQUIREMENTS

Position Overview: In this role, you will support the detention facility’s information technology operations by maintaining computer systems, network infrastructure, communication equipment, security systems, and operational technology used throughout the detention facility. You will provide technical support to facility personnel, troubleshoot hardware and software issues, maintain system functionality, and ensure IT operations remain secure, reliable, and compliant with facility policies and operational requirements. This position requires strong technical knowledge, problem-solving skills, attention to detail, and the ability to work within a secure detention environment while supporting mission-critical systems and operational continuity.

Responsibilities:

Install, configure, maintain, and troubleshoot computer systems, printers, network devices, communication equipment, and operational technology used throughout the detention facility.
Provide technical support to facility personnel regarding hardware issues, software functionality, network connectivity, user access problems, and system performance concerns.
Monitor and maintain network infrastructure, internet connectivity, wireless systems, security systems, and operational communication platforms to ensure uninterrupted service.
Assist with maintaining surveillance systems, electronic access control systems, radio communications equipment, and other operational security technologies as assigned.
Perform system updates, software installations, account management, password resets, data backups, and preventative maintenance activities on facility IT equipment.
Respond to IT service requests, system outages, technical emergencies, and operational technology concerns in a timely and professional manner.
Maintain accurate documentation related to system configurations, inventory records, maintenance activities, user support requests, and equipment accountability.
Coordinate with outside vendors, contractors, telecommunications providers, and facility leadership regarding technical support services and system maintenance activities.
Ensure all IT operations comply with company policies, cybersecurity requirements, operational security procedures, and applicable regulatory standards.
Support audits, inspections, compliance reviews, and operational assessments related to information technology systems and facility operations.
Monitor inventory levels for IT equipment, replacement parts, cables, software licenses, and operational technology supplies while coordinating procurement requests as necessary.
Maintain professionalism, confidentiality, strong technical skills, and effective communication while supporting safe and efficient detention facility operations.

Qualifications:

Must possess three (3) years of experience in a helpdesk, desktop support, or junior systems administrator role.
Must possess a valid CompTIA A+ Certification or similar IT credential.
Preferred CompTIA Security+ Certification.
Must possess proficiency across the entire foundational tech stack, including desktop operating systems (Windows/macOS), basic networking (routers, switches, Wi-Fi), identity management (Active Directory/Entra ID), and cloud suites (Microsoft 365/Google Workspace), to independently troubleshoot and maintain an organization's day-to-day infrastructure.
Must be able to provide proof of citizenship or legal US work authorization.
If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
Must consent to fingerprinting.
Must be at least 21 years of age.
Must possess a high school diploma or equivalent
Clean criminal record and ability to pass a comprehensive background check and security screening.
Ability to pass a preemployment medical assessment and drug screening.
Excellent communication, observation, and report-writing skills.
Ability to remain calm and effective under pressure and in high-stress situations.
Ability to work flexible shifts, including nights, weekends, and holidays.

Work Environment:

Employees may be exposed to extreme cold or hot weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and loud noise.

Physical Requirements:

Employees may be required to remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach. Employees may be also required to use gear to move items around, including, but not limited to, carts and dollies. Employees may also be occasionally required to lift and/or move up to 49 pounds.

GardaWorld Federal Services is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in phoenix az

IT Specialist

Desktop Support Engineer

Call Center Agent/Customer Service

Field Service Technician

Senior Service Desk Technician (Tier 2 – MSP)

On-Site Data Center and Helpdesk Technician

IT Help Desk Level 1

Customer Technical Support I

Technical Support Specialist I

IT Technician

Service Desk Technician I

IT Specialist II

Desktop Support ENG

Help Desk Technician

Configuration Technician I

IT Support Specialist

Data Center Support Technician

Desktop Support Technician

PT6A Field Service and Technical Support Manager - TAE Aerospace

Dental Laboratory Customer Service and Technical Support

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