Top 2 Onsite help desk technician Jobs in Pickens County Ga

Onsite Help Desk Technician
ServIT Inc —Ball Ground, GA
- $50,000 - $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
3d

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Help Desk Technician
Astute Technology Management —Columbus, OH
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
$19 - $24 an hour
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19h
Sr. Engineering Manager
Vertiv —Delaware, OH
Provides technical leadership to internal Vertiv functions - marketing, sales, application engineering, customer technical support and service, and…

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Onsite Help Desk Technician

ServIT Inc
Ball Ground, GA

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Endpoint Security
Mobile device support
Microsoft Exchange
Windows
Network infrastructure
Hyper-V
VLAN
Email configuration (technical support)
Network management
Desktop (troubleshooting support)
Malware removal support
Desktop applications
WAN
Server virtualization
Mobile device management
macOS
Productivity software
VPN management
Desktop administration
Active Directory management

Full Job Description

Successful candidate will work at our customer site in Ball Ground, GA. Providing on-site technical support which includes support of applications such as imaging, password management, mobile endpoint management and phone system support. Must work closely with the in-house development team.

This is a technology position with direct responsibility for the support, engineering, up-time and integrity of our customer environment. The Technician has hands-on responsibilities, providing advanced support and knowledge sharing in all technological aspects. Responsibilities also include server support, client ticket remediation, adherence to company and departmental process and procedures.

Must communicate proactively with team, management, project management and client to ensure issues and solutions are documented, clarified, effectively addressed, and resolved with appropriate urgency. Ensures client satisfaction, maintains accountability throughout resolution, including issue delegation or hand-off.

Key Skills Required:

2 years experience with Microsoft Desktop Operating Systems including Windows 7-10
Understanding of IT security concepts including malware remediation using antivirus and endpoint security tools.
2 years experience with various business productivity applications such as Microsoft Office, Office365, G Suite.
2 years experience with Microsoft Windows Server 2008-2016 operating systems.
2 years experience with Active Directory, DHCP, DNS, server roles and services.
Working level of experience with Microsoft Exchange Server and Exchange Online
2 years experience: Network LAN/WAN Experience: TCIP/IP/Subnet, VLAN, Site-to-Site VPN, Remote Management tools
Working level of experience with VMware and Hyper-V.
MacOS basic knowledge.

All candidates must go through a Criminal background check, EVerify Citizenship Check & Motor Vehicles Report prior to employment.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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