Top 15 Success manager Jobs in Pigeon Forge, Tn

Enterprise Customer Success Manager - GridGain
MariaDB plc —Knoxville, TN
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Director Of Learner Success - Academic Affairs, Research and Student Success - UT System Administration
University of Tennessee - Knoxville —Knoxville, TN
- $95,000 - $110,000 a year
- Full-time
- 7 years
- University
- Education
- Health insurance
- Tuition reimbursement
Director Of Learner Success - Academic Affairs, Research and Student Success - UT System Administration
University of Tennessee Health Science Center —Knoxville, TN
- Full-time
- 7 years
- University
- Education
- Health insurance
- Tuition reimbursement
Chief Research Security and Export Control Officer, Academic Affairs, Research and Student Success & Audit and Compliance - UT System Administration
University of Tennessee Health Science Center —Knoxville, TN
- Full-time
- Management
- Computer Science
- 5 years
- Health insurance
- Tuition reimbursement
Chief Research Security and Export Control Officer, Academic Affairs, Research and Student Success & Audit and Compliance - UT System Administration
University of Tennessee - Knoxville —Knoxville, TN
- $140,000 - $160,000 a year
- Full-time
- Management
- Computer Science
- 5 years
- Health insurance
- Tuition reimbursement
Success Coach - Central Gulf
Great Minds —Knoxville, TN
- $80,000 - $88,000 a year
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply
Clinical Client Success Manager
MPOWERHealth —Knoxville, TN
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Assistant Director of Assessment - Office of Student Success Analytics - UTK
University of Tennessee Health Science Center —Knoxville, TN
- From $70,000 a year
- Full-time
- Analysis skills
- University
- Bachelor's degree
3d
Assistant Director of Assessment - Office of Student Success Analytics - UTK
University of Tennessee - Knoxville —Knoxville, TN
- From $70,000 a year
- Full-time
- Analysis skills
- University
- Bachelor's degree
3d

Discover related jobs

Based on your search for success manager jobs.

Mid-Level Gifts Officer-Fundraising
Second Harvest Food Bank of East Tennessee —Maryville, TN
Conduct donor meetings, phone calls, virtual visits, and written correspondence to strengthen donor engagement. Sustainer Society (Monthly Giving Program)*.
$45,000 - $50,000 a year
Quick Apply
8d
Outside Sales Representative
American Roofing Company —Knoxville, TN
Building trust and real relationships with customers. Helping homeowners find solutions for roof damage and guiding them through the process.
$65,000 - $100,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Success Manager
DoorDash USA —Columbus, OH
The CSM acts as the merchants' "quarterback" post-launch — proactively managing relationships, identifying risks, coordinating cross-functional teams, and…
$74,800 - $110,000 a year
Quick Apply
2d
Customer Success Manager
Impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
$80,000 - $95,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for success manager in pigeon forge, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

success manager jobs near pigeon forge, tn

Customer Success Manager jobs in Knoxville, TN

Director Of Student Affairs jobs in Knoxville, TN

Career Coach jobs in Knoxville, TN

Client Success Manager jobs in Knoxville, TN

Assistant Director jobs in Knoxville, TN

Customer Success Manager jobs in Bethesda, MD

Customer Service Agent Airport jobs in Newark, NJ

Customer Success Manager jobs in Oklahoma City, OK

Customer Success Manager jobs in Bonita Springs, FL

Customer Success Manager jobs in Hartford, CT

Student Success jobs in New York, NY

Client Success Manager Remote jobs in Atlanta, GA

Director Of Student Affairs jobs in West Lafayette, IN

Director Of Student Affairs jobs in Dallas, TX

Director Of Student Affairs jobs in Rochester, NY

Director Of Student Affairs jobs in Alabama

Veterans Affairs jobs in El Paso, TX

Regulatory Affairs Entry Level jobs in Washington, DC

Director jobs in Tampa, FL

Medical Affairs jobs in Boston, MA

Enterprise Customer Success Manager - GridGain

MariaDB plc -
Knoxville, TN

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Parental leave

Qualifications

Customer communication
Enterprise software

Full Job Description

Enterprise Customer Success Manager

MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. MariaDB now includes GridGain, a leader in in-memory computing, extending MariaDB to handle the extreme-velocity data requirements of autonomous AI agents.

Summary

The Enterprise Customer Success Manager will be responsible for the long-term success, value, and retention of their customer portfolio utilizing our MariaDB database and GridGain in-memory data grid enterprise solutions. They will strengthen and manage the partnership between customers and the company, interacting regularly to build relationships, drive adoption, and provide awareness to all available resources. Through collaboration, they will educate customers to achieve their business goals and maximize value from their investment with our MariaDB and GridGain platforms. The Enterprise CSM is the primary point of contact for escalations and is responsible for working in collaboration with a team of Solution Engineers, Account Executives, and other cross-functional teams, focused on helping our customers achieve their business goals.

Key Strategic & Retention Responsibilities:

Support and engage with customers throughout all stages of their customer lifecycle: onboarding, adoption, expansion, retention, and advocacy.
Guide new customers through onboarding for MariaDB and / or GridGain deployments, consulting on best practices to ensure customers receive maximum performance and value.
Formulate an ongoing meeting cadence with the assigned portfolio.
Become a trusted advisor and advocate for customers within the company.
Understand customers data management strategies effectively articulating additional improvements and/or new strategies leveraging MariaDB & GridGain capabilities.
Identify proactive opportunities to work with and provide value to customers.
Proactively address customer experience issues early, collaborating with Technical Resources to understand their customer's issue, and assisting as an escalation point of contact.
Work with Solutions Engineers and Professional Services to determine appropriate services for solution upgrades, topology changes, migrations, deployments, and/or maintenance.
Conduct regular business reviews within accounts, showcasing value and learning about business goals and priorities.
Encourage customer participation in company initiatives (Webinars, Roadshows, Product Feedback, etc).
Responsible for measuring, managing, and improving customer health, engagement, and value realization.
Coordinate with Account Executives to ensure the upgrade, migration, and/or growth of the customer portfolio.
Articulate growth plans, expectations, and successes; documented and tracked within success plans.
Effectively communicate customer needs to other parts of the business and act as a customer champion within the company.
Work collaboratively and influence other departments to promote customer satisfaction and success.
Manage and maintain customer portfolio in achieving the company's Net Retention goals.

Qualifications:

Always represent the company in a knowledgeable and professional manner.
Possess a mix of technical acumen, intellectual curiosity, and interpersonal relationship-building skills.
Excellent time management and organization skills.
2-4 Years of experience in customer facing roles within enterprise software.
Preferred 1-2 Years of technical experience in technical support roles within IT
Ability to develop and maintain C-Level relationships.
Ability to deliver custom ROI analysis for your customer portfolio.
Comprehensive understanding of customer success principles.
Strong understanding of MariaDB & GridGain features, architecture, Apache Ignite ecosystem, and common use cases in enterprise, high-throughput solutions.
Can speak to new features and quickly speak to new releases of MariaDB & GridGain software and enterprise extensions.
High attention to detail.
Proficient in identifying and understanding complex business needs as it relates to Maria DB and / or GridGain environments.

Location & Job Info

Full-Time - Remote - US

Why Join Us

Compensation

The annual anticipated U.S. base salary range for this full-time position is $70,000-75,000, plus $30,000-$32,000 bonus. Actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies.

In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB's total rewards package. We provide a competitive benefits package additional benefits includes health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, 401 (k), and parental leave, a massive degree of flexibility and freedom, just to name a few!

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Quick Apply

Refine Your Search

success manager jobs in pigeon forge, tn

Enterprise Customer Success Manager - GridGain

Director Of Learner Success - Academic Affairs, Research and Student Success - UT System Administration

Director Of Learner Success - Academic Affairs, Research and Student Success - UT System Administration

Chief Research Security and Export Control Officer, Academic Affairs, Research and Student Success & Audit and Compliance - UT System Administration

Chief Research Security and Export Control Officer, Academic Affairs, Research and Student Success & Audit and Compliance - UT System Administration

Success Coach - Central Gulf

Clinical Client Success Manager

Assistant Director of Assessment - Office of Student Success Analytics - UTK