Top 7 Customer service donor support technician Jobs in Pinellas Park, Fl

Customer Service - Donor Support Technician
CSL Plasma —Pinellas Park, FL
- Extended hours
- Bilingual
- Customer service
- Basic math
10d
Plasma Center Technician - Evening and Weekends Availability Required
Biolife Plasma Services —Largo, FL
- From $16 an hour
- Weekends as needed
- Vital signs
- Ability to walk for extended periods
- High school diploma or GED
- Paid training
- Paid holidays
13d
Service Desk Technician I
Ntiva —Tampa, FL
- $37,000 - $47,000 a year
- 8 hour shift
- Office
- Analysis skills
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
7d
Service Desk Technician I
Ntiva, Inc —Tampa, FL
- Weekends as needed
- English
- Office
- Analysis skills
Quick Apply
Phlebotomist 3
Octapharma —Saint Petersburg, FL
- Weekends as needed
- Customer service
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
13d

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Customer Service - Donor Support Technician
CSL Plasma —Pinellas Park, FL
Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor…
10d
Plasma Center Technician - Evening and Weekends Availability Required
Biolife Plasma Services —Largo, FL
You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. You will use our Donor Information System, prepare…
From $16 an hour
13d

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Customer Service - Donor Support Technician

CSL Plasma -
Pinellas Park, FL

Apply Now

Job Details

Full-time
10 days ago

Qualifications

High school diploma or GED

Full Job Description

Entity: CSL Plasma

Job Category: Plasma Operations

Job Family: Plasma Center Operations

Job Type: Full Time

Location: Pinellas Park, Florida, United States

Employer Reference: R-285688

Job Description

The Opportunity

Responsible for preparing the donor, donor area and equipment for the pheresis processors.

You will report to the Assistant Center Manager.

The Role

Prepares the autopheresis machine for the pheresis process.
Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
Disconnect the donor when the process is complete.
Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
Alerts Group Leader or Supervisor of donor flow issues.
Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
Understand the policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
Maintain confidentiality of all personnel, donor and center information.
May be cross-trained in other areas to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
Perform job-related duties as assigned.

Your skills and experience

Education

High school diploma or equivalent required

Experience

Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Will perform basic math calculations

Working Conditions

(physical & mental requirements)

Understand, remember and apply oral and/or written instructions
Understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs

About CSL Plasma

CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

Apply Now

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customer service donor support technician jobs in pinellas park, fl

Customer Service - Donor Support Technician

Plasma Center Technician - Evening and Weekends Availability Required

Service Desk Technician I

Service Desk Technician I

Phlebotomist 3

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Job Description

About CSL Plasma

Our Benefits

You Belong at CSL

Equal Opportunity Employer

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