Top 5 Director of operations / multi unit general manager Jobs in Pittsfield, Ma

Director of Operations / Multi-Unit General Manager
Public eat + drink —North Adams, MA
- $130,000 - $160,000 a year
- Full-time
- Sales
- 5 years
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
General Manager
Papa Johns —Lenox, MA
- Weekends as needed
- Sales
- ServSafe
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Area Director of Revenue Management (Northeast Region)
Main Street Hospitality —Stockbridge, MA
- $120,000 - $125,000 a year
- 7 years
- Finance
- Analysis skills
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Assistant General Manager
Papa Johns —Lenox, MA
- $55,000 - $75,000 a year
- Weekends as needed
- Sales
- ServSafe
- Mid-level
- Paid training
- Paid holidays
Quick Apply

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Director of Operations / Multi-Unit General Manager

Public eat + drink -
North Adams, MA

Quick Apply

Job Details

Full-time
$130,000 - $160,000 a year

Benefits

Health insurance
Paid time off

Qualifications

Operational management
Team development
Profit & loss
Policy & process development
Financial report interpretation
Hospitality industry experience
Organizational skills
Restaurant cost management
Managing food service teams
General management

Full Job Description

Multi-Unit General Manager

District Kitchen & Bar + PUBLIC eat+drink
Berkshire County, Massachusetts

Compensation

$130,000–$160,000 total compensation (base salary + performance bonus)

The Opportunity

We are seeking an experienced, results-driven Multi-Unit General Manager to oversee two established, high-volume independent restaurants in the Berkshires. This is a senior leadership role for someone who thrives on building strong teams, driving profitability, implementing systems, and creating operational excellence.

The ideal candidate is equal parts operator, coach, and business strategist. You'll work directly with ownership to improve performance across both locations while ensuring exceptional guest experiences and a strong workplace culture.

Key Objectives

Success in this role will be measured by:

Growing top-line revenue
Increasing restaurant profitability
Reducing controllable costs
Implementing scalable systems and procedures
Developing and retaining high-performing managers
Improving accountability and operational consistency
Strengthening guest satisfaction and online reputation

ResponsibilitiesBusiness Performance

Own P&L performance for both restaurants
Analyze financial results and identify opportunities for revenue growth and margin improvement
Develop and execute plans to increase sales, traffic, and guest frequency
Monitor labor, food, beverage, and operating costs
Establish measurable KPIs and hold management teams accountable

Leadership & Team Development

Recruit, hire, train, and develop management staff as needed
Create a culture of accountability, professionalism, and hospitality
Conduct regular performance reviews and coaching sessions
Build leadership depth within both organizations
Resolve employee issues quickly and professionally

Operations

Ensure consistent execution of service, food quality, and hospitality standards
Standardize systems and procedures across both locations where appropriate
Oversee scheduling, staffing levels, inventory controls, and purchasing
Improve efficiency and eliminate operational bottlenecks
Maintain compliance with all health, safety, labor, and licensing requirements

Revenue Growth

Partner with ownership on marketing and promotional initiatives
Identify opportunities to increase guest counts, check averages, and repeat business
Oversee private events, catering opportunities, and community partnerships
Evaluate menu performance and pricing strategies alongside culinary leadership

Qualifications

5+ years of senior restaurant management experience
Multi-unit management experience strongly preferred
Demonstrated success improving restaurant profitability
Strong financial acumen with deep understanding of P&L management
Experience managing managers and building leadership teams
Proven ability to create systems, processes, and accountability structures
Strong communication and organizational skills
Hospitality-first mindset combined with strong business discipline

Ideal Candidate

You are:

Highly accountable and results-oriented
Comfortable making difficult decisions
Analytical and data-driven
Skilled at motivating teams and developing leaders
Focused on continuous improvement
Equally comfortable in the dining room, the kitchen, and the financial statements

What We Offer

Competitive compensation package of $130,000–$160,000 annually
Significant performance-based bonus opportunity
High level of autonomy and decision-making authority
Opportunity to make a meaningful impact on two well-established restaurants
Direct partnership with ownership on strategy and growth initiatives

To Apply

Please submit your resume along with a brief note outlining:

Your multi-unit management experience
A specific example of improving profitability at a restaurant operation
Why this opportunity interests you

Pay: $130,000.00 - $160,000.00 per year

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick Apply

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director of operations / multi unit general manager jobs in pittsfield, ma

Director of Operations / Multi-Unit General Manager

General Manager

Area Director of Revenue Management (Northeast Region)

Assistant General Manager

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