Top 17 Help desk Jobs in Pittsfield, Ma

Sr Engineering Support Specialist
General Dynamics Mission Systems, Inc —Pittsfield, MA
- $82,015 - $88,743 a year
- Full-time
- Bachelor of Science
- Engineering
- Mid-level
10d
Computer Service Support Specialist
Questar III BOCES —Castleton, NY
- $40,000 - $52,250 a year
- Online Application
- Classroom
- Computer Science
- High school diploma or GED
HVAC – Technical Support/Service Representative
Plumbers' Supply Co. —Massachusetts
- From $90,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
12d
FALL/SPRING - Help Desk Consultant - (WORKSTUDY OR TRUST FUNDED POSITION) - Massachusetts College of Liberal Arts
Massachusetts College of Liberal Arts —North Adams, MA
- Part-time
- University
- Entry level
12d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Pittsfield, MA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Peer Technology Specialists (Work Study ONLY) - Massachusetts College of Liberal Arts
Massachusetts College of Liberal Arts —North Adams, MA
- Part-time
- Experience working with individuals with disabilities
- University
- Recruiting
9d

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Sr Engineering Support Specialist

General Dynamics Mission Systems, Inc -
Pittsfield, MA

Apply Now

Job Details

Full-time
$82,015 - $88,743 a year
10 days ago

Qualifications

Technology purchasing
Asset management
Cost management
Research design
Laboratory experiment design
Communication with suppliers
Software engineering
Regulatory compliance evaluation
Bachelor's degree in information technology
Maximo
Engineering phase involvement
IT asset management
Technical documentation
Bachelor of Science
Engineering
Presentations for conferences or internal meetings
AI tools proficiency
Engineering process optimization
Performance Reporting
Process improvement
Purchase order management
Mid-level
Cost control
IT compliance audits
Inventory management software
Bachelor's degree in business administration
Master's degree
Technical solutions implementation
Analysis skills
Machine intelligence

Full Job Description

Basic Qualifications :

Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience; or Master's degree.

CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position:

At General Dynamics Mission Systems, we create the technologies, products and services that help our nation’s heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what’s possible. Here you’ll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge?

We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between.

Showing initiative and exercising judgement, you’ll design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, you’ll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.

Key Responsibilities

Track, manage, and reconcile software licenses, entitlements, subscriptions, and renewals to optimize utilization
Maintain accurate software inventory records in SAM tools (e.g., Maximo/Teams)
Support compliance audits and remediation activities to improve the organization's software compliance
Generate timely reports on software usage, compliance trends, and optimization opportunities
Manage software request processes and provide effective support to internal stakeholders
Assist with procurement activities, including vendor communications, quote requests, and creation of engineering instructions (EI) for purchase order processing
Collaborate with Supply Chain Management (SCM) and program teams for efficient software lifecycle management
Facilitate stakeholder meetings and deliver presentations on SAM initiatives

Preferred Qualifications

Minimum 2 years' experience in Software Asset Management or related roles
Experience with software license models and compliance management
Proficiency with Microsoft suite, generative AI and data management tools
Excellent organizational, analytical, and communication skills
Self-motivated with ability to prioritize work according to business needs
Bachelor's degree in IT, Business Administration, or related field
Prior experience in IT procurement processes
Understanding of software publisher licensing agreements (e.g., Microsoft, Red Hat, VMware)

Expected Outcomes

Improved software compliance posture and audit readiness
Streamlined software management processes supporting organizational efficiency
Accurate, timely software inventory and reporting
Optimized software license utilization and cost management

What you’ll experience:

Technologies that aren’t just top-notch, they’re often top-secret
A team of bold thinkers committed to exploring what’s next
Opportunities to gain new knowledge - as it’s discovered

What you bring to the table:

A Bachelor’s of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 2 years of relevant experience; or Master's degree
Demonstrate narrowly focused in-depth technical level of practical operational process knowledge in a specific engineering area
Demonstrate technical competence in the setup, monitoring and documentation of experiments and/or lab equipment

What sets you apart:

Creative thinking with the ability to multi-task
Commitment to ongoing professional development
Team player who thrives in collaborative environments and revels in team success
Identifies opportunities to apply AI for continuous improvement and innovation

Salary Note: This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range: USD $82,015.00 - USD $88,743.00 /Yr. Company Overview:

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

help desk jobs in pittsfield, ma

Sr Engineering Support Specialist

Computer Service Support Specialist

HVAC – Technical Support/Service Representative

FALL/SPRING - Help Desk Consultant - (WORKSTUDY OR TRUST FUNDED POSITION) - Massachusetts College of Liberal Arts

Seasonal, Operations Technical Specialist (Part Time)

Peer Technology Specialists (Work Study ONLY) - Massachusetts College of Liberal Arts

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