Top 17 Front desk agent Jobs in Pittsfield Ma

Front Desk Agent
Hilton Garden Inn Lenox Pittsfield —Pittsfield, MA
- $16 - $17 an hour
- Part-time
- Customer service
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Representative
PALMER SMILES PC —Pittsfield, MA
- $18 - $23 an hour
- Full-time
- Mid-level
- Clinic
- Computer skills
- Paid training
- Paid time off
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Guest Services Representative
Canyon Ranch —Lenox, MA
- $19.50 - $20.28 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Health insurance
11d
Front Desk Staff (Mid shift)
ECONOLODGE HOTEL —Lee, MA
- $15.00 - $16.50 an hour
- Part-time
- Bilingual
- Mid-level
- Hotel
- Employee discount
Quick Apply
9h
Front Office Agent
Courtyard by Marriott Lenox Berkshires —Lenox, MA
- $18 an hour
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
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14d
Front Desk Agent
Red Lion Inn —Stockbridge, MA
- $18 - $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
3d
Front Desk Associate (AM & PM)
Vacatia —Pittsfield, MA
- $18 an hour
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
PART TIME - Night Audit
BBL LENOX HOTEL GROUP LLC —Lenox, MA
- $17 - $19 an hour
- Part-time
- Ability to climb stairs
- Hotel
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Porches Inn —North Adams, MA
- From $18 an hour
- Seasonal
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Front Desk/Medical Assistant
Dermatology Center in the Berkshires —Great Barrington, MA
- $20 - $21 an hour
- Part-time
- Computer skills
- In-person
- Entry level
Quick Apply
Night Auditor for Guest Services
KRIPALU CENTER FOR YOGA & HEALTH INC —Stockbridge, MA
- $18.25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- English
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Associate
The Orchards —Williamstown, MA
- $17 - $20 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Computer literacy
Quick Apply
3d
Night Auditor
TOURISTS —North Adams, MA
- $16 - $19 an hour
- Full-time
- Bar
- Hotel
- High school diploma or GED
Quick Apply
Senior Front Desk Associate - Outreach Lab
St. Peter's Health Partners —East Greenbush, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Full time/Part time Hotel Guest Service Agent
Comfort Inn & Suites- East Greenbush Albany —Castleton, NY
- $17 - $18 an hour
- Part-time
- Computer literacy
- English
- Hotel
Quick Apply

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PT Desk Staff
Berkshire Family YMCA —Pittsfield, MA
This role involves managing front desk operations, including greeting guests, answering inquiries, and providing information about services.
$15.00 - $22.50 an hour
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Clerical Specialist/Receptionist
Cavallero Plastics, Inc. —Pittsfield, MA
Demonstrated clerical experience including data entry, filing, proofreading, and document management. Answer multi-line phone systems promptly with excellent…
$18.25 - $28.30 an hour
Quick Apply

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Midwest Retina, Inc. —Dublin, OH
Job duties include checkin/out; scheduling appointments; collecting copays/balances; posting/balancing daily payments; phones; scanning/uploading chart…
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Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
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front desk agent jobs near pittsfield ma

Front Desk Agent

Hilton Garden Inn Lenox Pittsfield
Pittsfield, MA

Quick Apply

Job Details

Part-time | Full-time
$16 - $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Customer service
Writing skills
English
Math
Handling customer service requests
Front desk
Cross-functional collaboration
Hotel experience
Quality data entry
Customer data entry

Full Job Description

The Hilton Garden Inn, a leading Pittsfield area hotel, is looking for a front desk Agent to provide five-star service! Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area.

Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments.* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)* Block rooms in the computer and follow through on designated requirements* Pre-register designated guests and prepare key packets* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)* Maintain confidentiality of all guests and hotel information* Employ attention to detail in order to ensure security of guest room access.* Maintain guest history files on all guests* Accommodate room changes expediently* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction* Issue safe deposit boxes to guests and ensure security of key* Monitor, send and distribute guest faxes* Generate, print and distribute daily and weekly reports* Resolve discrepancies on the room status report with Housekeeping* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, décor, appointments and locations, room rates, special packages and promotions.

Job Requirements * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone* Ability to accurately and efficiently input information into computer systems* Ability to work cohesively with co-workers both within and outside of your department* Ability to compute accurate mathematical calculations* Ability to think clearly, quickly and make concise decisions* Ability to prioritize, organize and follow up* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time*Previous customer service experience* Previous hotel front desk experience is strongly preferred* Previous cashiering experience is preferred* Fluency in a foreign language is preferred*

Please note the hotel is a 365 day 24/7 business. This position will evenings, weekends and holidays.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in pittsfield ma

Front Desk Agent

Front Desk Representative

Guest Services Representative

Front Desk Staff (Mid shift)

Front Office Agent

Front Desk Agent

Front Desk Associate (AM & PM)

PART TIME - Night Audit

Front Desk Agent

Front Desk/Medical Assistant

Night Auditor for Guest Services

Front Desk Associate

Night Auditor

Senior Front Desk Associate - Outreach Lab

Full time/Part time Hotel Guest Service Agent

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