Licensed Veterinary Technician
Founding Team Member — New Hospital Opening
POSITION SUMMARY
PetVet365 Penfield is more than a new veterinary hospital, we are building a place where pets, families, and team members feel seen, supported, and valued. We are looking for a Licensed Veterinary Technician who is excited to help create an exceptional client and team experience from day one.
This is a unique opportunity to join as a founding team member and help shape the culture, processes, and community presence of our hospital. Alongside providing outstanding Fear Free medicine, you'll play an important role in building relationships, supporting hospital growth, and creating a workplace where both people and pets thrive.
We're looking for someone who embraces change, enjoys collaboration, and believes that exceptional veterinary medicine starts with caring for people just as much as we care for pets.
CORE CLINICAL RESPONSIBILITIES
- Live and exemplify the PetVet365 Penfield Purpose, Mission, and Vision in every interaction with clients, pets, and fellow team members.
- Provide compassionate, Fear Free-aligned handling and restraint techniques that help reduce stress and strengthen the human-animal bond.
- Welcome patients into the hospital and guide families through admissions and discharges with empathy, education, and confidence.
- Perform venipuncture, place IV catheters, and administer medications, fluids, and vaccines as directed by veterinarians.
- Collect diagnostic samples and perform diagnostics with pet parents present, helping create transparency and trust throughout the visit.
- Prepare patients for anesthesia and assist in medical, surgical, and dental procedures while monitoring anesthesia and recovery.
- Respond calmly and confidently during emergency situations, including CPR and stabilization efforts.
- Run and interpret in-house diagnostics including bloodwork, urinalysis, and fecal testing.
- Maintain accurate and timely medical records that support exceptional patient care and communication.
- Educate and empower pet parents on home care, medications, nutrition, preventive medicine, and lifelong wellness.
- Maintain a clean, organized, and well-stocked hospital environment that promotes efficiency and excellent patient care.
- Build positive, collaborative relationships with teammates and contribute to a culture of trust, kindness, and accountability.
- Support hospital growth initiatives and embrace new ideas, technologies, and processes that improve the experience for our patients and clients.
HOSPITAL GROWTH &; COMMUNITY RESPONSIBILITIES
At PetVet365, every team member contributes to creating meaningful relationships within our hospital and community. As a founding team member, you will:
- Create welcoming experiences for clients and patients both in person and over the phone.
- Build lasting relationships with pet parents and serve as an ambassador for our People First culture.
- Participate in community events, partnerships, and outreach opportunities that strengthen our connection within Penfield.
- Collaborate with leadership to identify opportunities that improve the client experience and support hospital growth.
- Help create traditions, processes, and experiences that make PetVet365 Penfield a trusted and beloved part of the community.
WHAT TO EXPECT AS WE GROW
Building a new hospital is an exciting journey, and we believe the best ideas come from our team members. As we grow, you can expect:
- Opportunities to help shape workflows, culture, and the future direction of the hospital.
- Regular conversations around your professional goals and development.
- Flexibility as responsibilities evolve to meet the needs of our patients, clients, and team.
- A supportive environment where your voice matters and your contributions directly impact our success.
LEADERSHIP GROWTH OPPORTUNITIES
We’re invested in growing our own leaders as the hospital scales. Technicians who show initiative and strong clinical skill can expect increasing opportunities to take on:
- Lead Technician or shift-lead responsibilities.
- Mentorship and training of new technicians and support staff as the team expands.
- Ownership of specific programs (e.g., community outreach, client education, inventory/pharmacy management).
- A voice in scheduling, protocol development, and hospital operations.
- A path toward supervisory roles as the hospital’s needs grow.
QUALIFICATIONS
- Veterinary Technician license/certification (CVT/RVT/LVT) required.
- Comfortable with - or eager to learn - Fear Free handling techniques.
- Strong communication skills; comfortable talking with clients in person, on the phone, and in the community.
- Flexible, proactive, and comfortable with ambiguity and change.
- Genuine interest in community engagement and helping a new business grow.
- Team-first attitude with willingness to pitch in outside a narrow job description.
- Ability to lift 40+ pounds and stand 8+ hours a day.
WHAT WE OFFER?
- The opportunity to build something meaningful from the ground up.
- A People First culture that prioritizes the wellbeing of both pets and team members.
- Fear Free medicine focused on reducing stress and strengthening the human-animal bond.
- Leadership development and career growth opportunities as the hospital expands.
- A collaborative team environment where relationships, trust, and support are at the center of everything we do.
WHY PETVET365?
Because we believe veterinary medicine can be different.
We put people first so they can provide exceptional care to pets. We are innovators who continuously evolve and embrace change in order to better serve our patients, clients, and communities.
As a founding team member, you'll have the opportunity to help shape our culture, influence hospital processes, build meaningful relationships within the community, and grow your career alongside an organization that believes great ideas can come from anyone.
Together, we're building more than a hospital, we're creating a place where people love to work and clients love to bring their pets.
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Application Question(s):
- A Veterinary Technician license/certification (CVT/RVT/LVT) is required. Do you have a license or certification?
Work Location: In person
