Top 7 Help desk representative information technology Jobs in Placer County Ca

Help Desk Representative - Information Technology
Marshall Medical Center —Placerville, CA
- $24.51 - $29.41 an hour
- Full-time
- Hospital
- Writing skills
- Mid-level
4d
Engineer - Assistant
Placer County —Auburn, CA
- $48.49 - $60.56 an hour
- Part-time
- Word processing
- Engineering
- Pass drug screening
Engineer - Junior
Placer County —Auburn, CA
- $41.89 - $52.31 an hour
- Part-time
- Word processing
- Engineering
- Pass drug screening
Regional Technical Service Representative - Northeast Region
New Way Trucks —United States
- Schematics
- Dealership
- 5 years
Quick Apply

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Help Desk Representative - Information Technology
Marshall Medical Center —Placerville, CA
Communication skills are essential when handling trouble calls or researching system errors. Solves complex and common end-user issues in real-time, using…
$24.51 - $29.41 an hour
4d
Business Member Support Service Center Representative
Golden 1 Credit Union —Sacramento, CA
Maintain a thorough understanding of the state and federal laws and regulations related to credit union compliance that are appropriate to the position.
$25.40 - $26.50 an hour
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IT Help Desk Tier 2 Technician
Rocking Horse Community Health Center —Springfield, OH
A current driver’s license and an acceptable driving record. High school diploma or (GED) is required, and at least Two (2) years of experience or an…
3d
Field Technician
Vinson —Hilliard, OH
Must always carry valid vehicle insurance and a driver’s license. This role routinely uses standard office equipment such as computers, phones, photocopiers,…
$0.67 per mile
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help desk representative information technology jobs near placer county ca

Help Desk Representative - Information Technology

Marshall Medical Center -
Placerville, CA

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Job Details

Full-time
$24.51 - $29.41 an hour
4 days ago

Qualifications

Computer operation
Writing skills
Computer hardware

Full Job Description

Department:

Information Technology

Shift:

Primarily Days (United States of America)

Employee Type:

Regular

Per Diem Type (if applicable):

Minimum Pay Range:

$24.51 - $29.41

Job Description:

POSITION SUMMARY

The Help Desk Rep provides customer support for Information Technology including, telecom equipment, software, hardware and peripherals for Marshall Medical Center employees. Focuses on customer service and problem resolution when interacting by phone, email, or other support medium(s). Records caller’s issue(s) in the support center incident tracking system and proceeds with trouble shooting/problem solving steps. Solves complex and common end-user issues in real-time, using standard department of Information Technology tools. Fields questions regarding e-mail functionality, network/local printer problems, data communication problems, remote network connectivity issues, software application problems, and network monitoring activity. As needed, instructs and advises customers in the use of hardware and software, including department specific software. Assists with account administration in all applications administered through Information Technology including Active Directory administration, share and file permissions, clinical systems, email, etc.

POSITION QUALIFICATIONS

Knowledge:

Knowledge of Information Technology and computer operations is required.
Experience working in a healthcare facility is desirable.
Experience working with a hospital information system is desirable.
Knowledge of common IT issues/troubleshooting methods, network/local printers, data communications, software, and client operations system issues strongly preferred.
Knowledge of account administration including permissions, creations and modifications desirable.

Skills:

Impeccable customer service skills.
The ability to prioritize, organize and multi-task several functions at once is a required skill for this job.
Ability to adhere to set schedule and to work alternate shifts when required.
Incumbent must have strong analytical, problem solving, documentation and writing skills.
Communication skills are essential when handling trouble calls or researching system errors.

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help desk representative information technology jobs in placer county ca

Help Desk Representative - Information Technology

Engineer - Assistant

Engineer - Junior

Regional Technical Service Representative - Northeast Region

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