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Fan Engagement Coordinator

Podcast Management Inc
Indianapolis, IN

Quick Apply

Job Details

Full-time

Benefits

Paid time off
401(k) matching

Qualifications

Customer communication
Customer inquiry handling

Full Job Description

Fan Engagement Coordinator

This is a full-time, in-person position located in Indianapolis, Indiana.

About Us

Audiochuck is a fast-growing, dynamic company driven by our mission to tell the right stories, in the right ways, for the right reasons. Our team is made up of immensely passionate people who love what we do and don’t stop until we’re proud. Excellence is required at Audiochuck. We have a responsibility and privilege to honor the voices of those whose stories we tell.

We approach our content with empathy, compassion, and a genuine desire to make a difference. Advocacy is an essential part of the Audiochuck culture as we strive to positively impact victims and their families through the use of our time, money, and resources.

Committed to developing our people and fostering a long-term team of talented media professionals, we are seeking a highly organized and community-driven individual to join our Fan Engagement team.

About the Fan Engagement Coordinator

The Fan Engagement Coordinator manages and executes day-to-day fan engagement efforts across Audiochuck’s content and platforms. This role serves as a key connection point between the brand and its audience, helping strengthen relationships with our community while supporting fan club operations and engagement initiatives.

This position collaborates cross-functionally to enhance the overall fan experience, ensuring communication is thoughtful, responsive, and aligned with Audiochuck’s voice and values.

What You’ll Do

Fan Interaction & Engagement

Manage daily listener engagement across multiple fan platforms
Respond to fan inquiries in a timely, thoughtful, and brand-aligned manner
Monitor shared inboxes and maintain consistent communication across channels

Fan Club & Content Support

Upload and maintain fan club announcements and content collections
Maintain the Fan Engagement department calendar
Support fan club initiatives, including coordination with external partners on mailers

Fan Mail & Fulfillment

Manage inbound and outbound fan mail and packages
Coordinate shipping logistics and maintain necessary supplies

Merchandise & Campaign Support

Assist with merch initiatives, including shoot preparation and supply coordination
Support campaign logistics tied to fan engagement efforts

Feedback & Insights

Gather and organize weekly episode feedback data
Track and share fan feedback and audience insights with internal teams

Administrative & Operational Support

Log and track escalations and key fan engagement activities
Support internal processes and cross-functional projects related to fan engagement

What You’ll Bring to the Table

1+ years of experience in customer service, community management, or fan engagement
Strong social media proficiency and comfort engaging across digital platforms
Excellent written communication skills
Highly organized with the ability to manage multiple tasks and deadlines
Strong attention to detail and follow-through
Passion for community building and fan experience
Familiarity with Audiochuck content is a plus

What Success Looks Like

Fans receive timely, thoughtful, and brand-consistent communication
Fan club initiatives are organized and executed seamlessly
Fan feedback is captured and shared in a way that informs internal teams
Operational processes are organized and proactively managed
The overall fan experience reflects Audiochuck’s commitment to connection and advocacy

What Audiochuck Will Bring to the Table

Commitment to intentional leadership development
Dedication to company culture and promoting mental health
A collaborative and passionate team aligned around advocacy and impact
Opportunity to strengthen relationships with a highly engaged audience
Competitive base salary and benefits package
401(k) retirement plan with employer match
Generous paid time off
Team events and company-sponsored activities

Quick Apply

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fan engagement coordinator jobs in plainfield in

Fan Engagement Coordinator

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Fan Engagement Coordinator

About Us

About the Fan Engagement Coordinator

What You’ll Do

Fan Interaction & Engagement

Fan Club & Content Support

Fan Mail & Fulfillment

Merchandise & Campaign Support

Feedback & Insights

Administrative & Operational Support

What You’ll Bring to the Table

What Success Looks Like

What Audiochuck Will Bring to the Table

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