Top 11 It support lead Jobs in Plano, Tx

IT Support Lead
Raising Cane's —Plano, TX
- Full-time
- Office
- Senior level
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Plano Executive Support Team Lead
PepsiCo —Plano, TX
- $93,500 - $156,450 a year
- 7 years
- Office
- Travel
- Paid parental leave
- Health insurance
Technology Support Lead - MQ Series
JPMorganChase —Plano, TX
- Full-time
- 5 years
- System design
- Windows
- Health insurance
- Tuition reimbursement
Lead Support Engineer
Hill & Wilkinson General Contractors —Richardson, TX
- On call
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
TECHNICAL LEAD L1
Wipro Limited —Plano, TX
- $60,000 - $135,000 a year
- On call
- 5 years
- Pass drug screening
- Senior level
- Disability insurance
- Health insurance
Technical Support Lead
AYC GROUP LLC —Dallas, TX
- $18 - $25 an hour
- Full-time
- Team management
- In-person
- Communication skills
- Health insurance
- Dental insurance
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3d
Lead Support Engineer
KMS Lighthouse —Irving, TX
- Full-time
- Azure
- Windows
- Supervising experience
- Paid holidays
- Health insurance
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Workday Payroll AMS Lead Consultant
Mercer —Dallas, TX
- $111 an hour
- Full-time
- Remote
- Mentoring
- US work authorization
- Senior level
- Health insurance
- 401(k)
MARC Lead (Night Shift)
CyrusOne —Carrollton, TX
- Full-time
- High school diploma or GED
- Supervising experience
- Senior level

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Technology Solution Center Analyst Lead
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4d
Tech Support Lead
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IT Support Lead

Raising Cane's -
Plano, TX

Quick Apply

Job Details

Full-time

Qualifications

IT asset management
Desktop (troubleshooting support)
macOS administration

Full Job Description

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Job Description

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This role provides advanced troubleshooting, executive support, and specialized expertise across Apple and Window environments while ensuring a seamless technology experience for end users.

The Lead Specialist supports hardware, software, applications, mobile devices, and office technology across the organization. This position partners closely with IT teams and business stakeholders to resolve technical issues efficiently, maintain secure and reliable technology environments, and deliver a professional, high-touch support experience.

Your Impact and Responsibilities:

Provide onsite and remote technical support for RSO Crew, Business Unit teams, and senior leadership
Deliver responsive, high-touch technology support for executive leaders, ensuring timely resolution of technology issues and business-critical requests
Configure, deploy, maintain, patch, recover, and retire laptops, desktops, mobile devices, and related technology assets
Troubleshoot and resolve hardware, software, application, phone system, and connectivity issues across Windows, Mac, and mobile platforms
Serve as the subject matter expert for Apple devices and macOS, maintaining current knowledge of product updates, features, and best practices
Manage and follow up on IT service tickets, ensuring issues are documented, communicated, and resolved in accordance with service expectations
Support conference room technology, collaboration tools, and other end-user technologies
Coordinate technology setup and support for offices, workspaces, and related infrastructure needs
Partner with Infrastructure, Security, and other IT teams to support secure, reliable technology environments and resolve escalated issues
Maintain accurate technology asset inventory records and support device lifecycle management activities

Qualifications

6+ years of support end-user technology in a corporate environment
Advanced experience supporting Apple devices and macOS, with strong working knowledge of Windows operating systems and end-user technologies
Experience providing technology support to executive leaders and managing highly visible, time-sensitive requests with professionalism and discretion
Strong troubleshooting skills across hardware, software, networking, and business applications
Working knowledge of endpoint deployment, patching, asset management, and device lifecycle management processes

Additional Information

All your information will be kept confidential according to EEO guidelines.

Candidate Privacy Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Refine Your Search

it support lead jobs in plano, tx

IT Support Lead

Plano Executive Support Team Lead

Technology Support Lead - MQ Series

Lead Support Engineer

TECHNICAL LEAD L1

Technical Support Lead

Lead Support Engineer

Workday Payroll AMS Lead Consultant

MARC Lead (Night Shift)

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