Top 520 Technical support Jobs in Plano, Tx

Project Administrator
Emprove Practice Solutions —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
Construction Accounting Specialist
JobTread Software —Dallas, TX
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
Pharmacy Support Account Manager
Liberty Software —Lewisville, TX
- From $29 an hour
- Overtime
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Product Support - EdTech
Securly —Plano, TX
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
6d
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
IT Service Support Technician for MSP
SolutionOne Consulting, Inc. —Allen, TX
- $25 - $30 an hour
- Weekends as needed
- Azure
- Mid-level
- Office
Quick Apply
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
Quick Apply
3d
IT/Desktop Support Technician
Liberty Software —Grapevine, TX
- From $25 an hour
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Associate Technical Account Manager
Yardi Systems, Inc. —Irving, TX
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
2d
Corporate IT Support Engineer
Collectors —Plano, TX
- $30 - $40 an hour
- Email
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Health insurance
IT Support Coordinator II - Richardson, Tx
Texas Oncology —Richardson, TX
- Monday to Friday
- Mid-level
- Office
- Ability to lift 50 pounds
- Wellness program
- Disability insurance
IT Help Desk (DFW Only)
Alkami —Plano, TX
- $51,168 - $76,752 a year
- Full-time
- Hybrid work
- Computer Science
- Research
- Mid-level
- 401(k) matching
IT Help Desk Professional
Kimley-Horn —Dallas, TX
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
2d
Banking Technical Support Representative
Jack Henry & Associates —Allen, TX
- $42,000 - $53,000 a year
- Call employer
- Hybrid work
- Research
- Mid-level
- 1 year
1d
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
IT Support Associate II, OTS
Amazon.com Services LLC —Richardson, TX
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance

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Project Administrator

Emprove Practice Solutions
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Spreadsheets
Medical office experience
Practice management software
eClinicalWorks
Clinical staff training
Bachelor's degree
IT experience within healthcare
Clinical training
Project management experience in healthcare
Technical skills instruction
Technical training
Laboratory information systems (LIS)

Full Job Description

Project Administrator / IT Technician

Purpose: The Project Administrator is responsible for assisting in the planning, coordinating, and executing the onboarding process for new physicians joining the organization. This role serves as a technical trainer for onboarding new company locations and physicians, with a focus on the post go-live education and guidance. The Project Administrator ensures onsite training and technical support to include, but not limited to EcW training, Web2Med data entry, Orchard Lab Framework, facilitating system access, and supporting operational readiness.

This position will also provide front-line technical support for clinical and administrative staff within the office setting. This role assists with troubleshooting computer hardware, software, network connectivity, and clinical systems to ensure smooth daily operations. The technician serves as the first point of contact for IT issues and supports the implementation and maintenance of office technology, including EHR/EMR applications, practice management software, and medical devices that connect to the network.

This position requires strong project management skills, excellent communication, and hands-on experience in medical office operations and electronic health records. The Project Administrator will travel across the DFW area to provide onsite support and training as needed.

Duties and Responsibilities:

Provider Onboarding Leadership

· Serve as the primary point of contact for post go live questions, concerns, etc.

· Provide onsite subject matter expert guidance to the physician and accompanying clinical team members.

Location Onboarding & Launch Support

· Once a new location is approved and ready for build-out, coordinate and lead operational onboarding components as directed by the Physician Manager, Director of Operations, or onboarding physician.

· Assist Information Technology Team in clinic readiness by confirming equipment setup, EHR access, technology connections, and workflow alignment.

· Conduct onsite technical training for staff supporting new clinic openings or expansions.

· Assist in coordinating post go-live period, by addressing operational questions, resolve arising stop-gaps, and assisting in clinical or financial data entry as needed.

Training & Systems Support

· Provide onsite EHR training for all incoming providers and support staff.

· Deliver hands-on training for clinical and administrative workflows, including scheduling, documentation, billing processes, and patient communication tools.

· Assist with system optimization and troubleshooting during onboarding.

· Orchard experience preferred; ability to support lab workflow training is a plus.

· Contribute to the overall understanding and training to applications and programs under the purview of the physician and associated stakeholders.

Project Management & Communication

· Track onboarding milestones and provide regular updates to leadership and key stakeholders.

· Maintain strong documentation of onboarding processes, timelines, and process improvements.

· Ensure all onboarding materials remain current and standardized across all locations.

· All other duties as assigned.

Travel & Onsite Support

· Travel throughout the DFW metroplex to support onsite training, onboarding sessions, and clinic go-live needs.

· Provide in-person support during the provider’s initial weeks at the clinic.

· Provide virtual or in-person technical support to current staff, physicians, and relevant stakeholders.

Experience and Qualifications Required:

Qualifications Required

· Minimum 3 years of experience in a medical office, healthcare operations, or provider support role.

· Expert Level eClinicalWorks (eCW) knowledge and experience is required.

· Familiarity with practice management software and the ability to independently learn new systems.

· Excellent project management, organizational, and communication skills.

· Ability to train providers and staff both one-on-one and in group settings.

· Ability and willingness to travel throughout the Dallas–Fort Worth area.

· Strong problem-solving skills and ability to work independently.

· Strong grasp of MSFT products including outlook and excel.

Preferred

· Experience with Orchard or other lab information systems.

· Experience onboarding providers or supporting clinical operations across multiple locations.

· Experience in a multi-site medical practice or healthcare services organization.

Personal Attributes:

· Service Disposition – Projecting service-oriented professionalism geared always toward providing an excellent experience and great support for both internal team members and external patients.

· Flexibility/Adaptability – Maintaining effectiveness in varying situations and with different tasks, responsibilities, and people.

· Detail Orientation – Working on tasks requiring great attention to details while quickly driving to conclusion.

· Drive for Results – Steadfastly pushing self and others for results on what is important.

Reporting Structure

This position reports directly to the Director of Operations or leader designated by Emprove Practice Solutions.

Works collaboratively with PHP practice leadership, clinic managers, IT support, HR, credentialing, and administrative teams.

Work Environment

Combination of onsite clinic environments and administrative office settings.
Travel across the DFW area is required. Infrequent travel to Austin may be necessary
Occasionally early morning or after-hours support during go-live periods may be needed.
Position is based in downtown Dallas with paid parking included.

FLSA Status: Non-exempt

Employment at Emprove Practice Solutions is “employment-at-will”. Employment-at-will is a legal doctrine that states that an employment relationship may be terminated by the employer or employee at any time for any reason (cause) or no reason at all (no cause). No employee or Company representative, other than a majority vote of the Physician Partners, has the authority to change the at-will employment relationship. Emprove Practice Solutions believes that all people are entitled to equal employment opportunity. We follow state and federal laws prohibiting discrimination in hiring and employment. We do not discriminate against employees or applicants in violation of those laws.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

License/Certification:

eCW Certification (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in plano, tx

Project Administrator

Construction Accounting Specialist

Pharmacy Support Account Manager

Service Desk Analyst

IT Help Desk Support Specialist

Technical Product Support - EdTech

IT Help Desk Specialist

Technical Support Analyst

IT Service Support Technician for MSP

After-Hours IT Support Desk Technician

IT/Desktop Support Technician

Associate Technical Account Manager

Corporate IT Support Engineer

IT Support Coordinator II - Richardson, Tx

IT Help Desk (DFW Only)

IT Help Desk Professional

Banking Technical Support Representative

Customer Support Specialist

IT Support Associate II, OTS

IT System Support Technician I (Information Technology)

I want to receive the latest job alert for technical support in plano, tx

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