Top 41 It help desk Jobs in Plattsburgh Ny

Technology Support Analyst II
Addison Group —South Burlington, VT
- $62,400 - $68,400 a year
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
IT Help Desk Technician
Clinton Community College —Plattsburgh, NY
- From $45,000 a year
- Classroom
- Computer Science
- Mid-level
Network Information Technology Support Technician
Citizen Advocates, Inc. —Plattsburgh, NY
- $22 - $31 an hour
- Full-time
- HIPAA
- Mid-level
- Residential
Quick Apply
IT Help Desk Technician
SUNY Clinton - Clinton Community College —Plattsburgh, NY
- From $45,000 a year
- Classroom
- Computer Science
- Mid-level
Quick Apply
Technical Support
Twinstate Technologies —Plattsburgh, NY
- $34,000 - $80,000 a year
- Multiple hires
- Driver's License
- Communication skills
- Entry level
Quick Apply
Information Technology (IT) Technician
Champlain Valley School District (VT) —Shelburne, VT
- $28.64 - $31.46 an hour
- Full-time
- Classroom
- High school
- English
- On-the-job training
5d
IT Support Specialist
GALLAGHER, FLYNN & COMPANY, LLP —South Burlington, VT
- $60,000 - $75,000 a year
- Computer science
- Computer Science
- Computer literacy
Tech Support Specialist
Burlington School District —Burlington, VT
- $26.50 - $30.30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Service Desk Engineer
Konica Minolta Business Solutions, U.S.A., Inc. —Plattsburgh, NY
- $55,700 - $82,900 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
IT Service Technician
Govcio LLC —South Burlington, VT
- $53,040 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
IT Technical Support
A.N. Deringer —Saint Albans, VT
- $21 - $28 an hour
- Monday to Friday
- Hybrid work
- Mid-level
- Conflict management
- Associate's degree
- Paid holidays
- Health insurance
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Desktop Support Engineer (Dispatch /Part-Time) – Saint Albans, Vermont
Axiom Technologies —Saint Albans, VT
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Technology Technician
Winooski School District —Winooski, VT
- $24 - $27 an hour
- Full-time
- Mid-level
- Cleaning
Tech Service Associate
G S Blodgett LLC —Essex Center, VT
- Weekends as needed
- Maintenance
- Travel
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
10d
IT Support Specialist
Hayward Tyler —Colchester, VT
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
Technical Support Engineer
Mach7 Technologies —Burlington, VT
- Full-time
- Hybrid work
- SQL
- Entry level
- Work from home
IT Support Manager
Shelburne Farms —Shelburne, VT
- $60,000 - $65,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
EMR Support Specialist
NORTHWESTERN COUNSELING & SUPPORT SERVICES INC —Saint Albans, VT
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Support Engineer 1
Data Innovations LLC —Colchester, VT
- $40,000 - $56,600 a year
- Full-time
- Background check
- Pass drug screening
- Office
- Paid holidays
- Health insurance
Workforce Solutions Support Specialist
PayData Workforce Solutions —Colchester, VT
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Quick Apply

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it help desk jobs near plattsburgh ny

Technology Support Analyst II

Addison Group -
South Burlington, VT

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Job Details

Permanent
$62,400 - $68,400 a year
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Computer operation
Customer communication
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
macOS
IP networking
Productivity software
Desktop administration

Full Job Description

Role: Technology Support Analyst II

Location: Burlington, VT

Pay Rate Range: $62,400–$68,400/year

Benefits: This position is eligible for medical, dental, vision and 401(k)

Are you looking for a growth opportunity for a reputable company with a positive work environment?

Our client is looking for a Technology Support Analyst II to join their team. Please contact us today to discuss this opportunity!

Job Responsibilities:

Technical Support: Assist with diagnosing and resolving hardware, software, and network issues for end-users, ensuring efficient and timely resolutions.
Device Management: Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals.
Ticket Management: Log, track, and resolve service requests and incidents using the organization's ticketing system, ensuring clear communication and timely updates.
Escalations: Collaborate with the first-line support team, escalating unresolved or complex issues to the Technology Support Lead or other specialized teams.
Proactive Problem Solving: Identify recurring technical issues, providing recommendations for long-term solutions and improvements.
End-User Education: Assist with training sessions to help users improve efficiency and reduce common technical problems.
Documentation: Maintain and update user-friendly documentation for common issues, solutions, and IT procedures.
Team Collaboration: Work closely with the Technology Support Lead and other IT staff to improve service delivery and enhance the overall support experience.

Requirements:

High school diploma or equivalent is required, and an associate's degree or technical certification is preferred
Minimum of 2 years of experience in technical support roles, with hands-on experience in hardware and software troubleshooting
Must be familiar with Windows and macOS operating systems, Microsoft Office Suite, and common productivity applications
Strong customer service skills, with the ability to communicate effectively with end-users of varying technical levels
Basic understanding of networking concepts and protocols
Willingness to learn and adapt to new technologies and procedures
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are desirable
Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner

Why choose Addison IT?

Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

Connections: You connect directly with hiring managers from renowned organizations

Options: You are presented multiple employment options near your home

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 005-009

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it help desk jobs in plattsburgh ny

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