Top 19 managed service provider Jobs in plattsburgh ny

Solutions Engineer
Simple Route —Colchester, VT
- $70,000 - $100,000 a year
- Full-time
- Background check
- Azure
- System design
- AD&D insurance
- Paid holidays
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Support Engineer
Simple Route —Colchester, VT
- $55,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
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Enterprise Solutions Director - Strategic Pursuits (RapidScale)
Cox Communications —New York State
- $148,500 - $247,500 a year
- Full-time
- 11+ years
- US work authorization
- Senior level
- Paid jury duty
- Paid holidays
Senior Security Engineer
NuHarbor Security —Burlington, VT
- Remote
- Computer science
- Computer Science
- Customer service
- Paid time off
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Managed Service Provider
First Choice Communication Services —Burlington, VT
- $80,000 - $130,000 a year
- Full-time
- 5 years
- Windows
- Senior level
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IT Support Manager
Shelburne Farms —Shelburne, VT
- $60,000 - $65,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
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8d
Property Damage Restoration
PuroClean Managed Services of Williston —Williston, VT
- $22 - $28 an hour
- Full-time
- Clean driving record
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Paid time off
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Lead IT Systems Engineer
eResources LLC —United States
- $90,000 - $95,000 a year
- Full-time
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
B2B IT Services and Products Sales Representatives
PCC-IT International —United States
- Up to $500,000 a year
- Contract
- Remote
- Background check
- Hospitality
- Marketing
Quick Apply
Google Ads Specialist
Suite Edge —United States
- From $60,000 a year
- Full-time
- Mid-level
- In-person
- 4 years
- Paid holidays
- Paid time off
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ServiceNow Presales Lead - NJ or Atlanta or illinois / Remote working USA
Platform 6 Ltd —United States
- Remote
- Customer service
- Travel
- Senior level
- 401(k)
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Delivery Driver
Konica Minolta Business Solutions, U.S.A., Inc. —South Burlington, VT
Must have a valid driver's license. 1-2 years of previous truck driving experience. Maintain a clean driving record as required by DOT. $1,500 Sign on Bonus!
$17 - $25 an hour
Sales Consultant
NATIONAL Business Technologies —South Burlington, VT
Conduct outbound calls to clients and prospective clients looking for additional opportunities. Familiarity with computerized systems for record keeping and…
$50,000 - $120,000 a year
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IT Engineer - Senior
Proteam Solutions —Columbus, OH
Experience with Jira, qTest, other Agile project management and test management tools, or similar technical stacks.
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Certified Printer Technician - Columbus, OH
Velocity A Managed Services Company —Columbus, OH
Valid driver’s license, reliable transportation, and ability to pass background check, motor vehicle report and drug screening. Minimum High School Diploma/GED.
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managed service provider jobs near plattsburgh ny

Solutions Engineer

Simple Route -
Colchester, VT

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Job Details

Full-time
$70,000 - $100,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Gym membership
Professional development assistance
Life insurance
Retirement plan

Qualifications

Teamwork
Interpersonal skills
Software deployment
IT system monitoring
Software implementation
System design
Process improvement
Managing clients in a customer support role
System design for system development
Customer support ticket management
DNS
IT
Managing projects
System deployment
Ticketing system technical support

Full Job Description

At simpleroute, a Vermont-based Managed Service Provider proudly rooted in Colchester, our Solution Engineers play a key role in enhancing our clients’ IT environments. This position requires solid technical skills, a collaborative mindset, and the ability to contribute to projects such as virtual desktop infrastructure (VDI), server migrations, Azure deployments, and network optimizations. Ideal for IT professionals building their expertise in dynamic settings, this role focuses on supporting system stability, promoting growth, and adding real value. If you’re a motivated team player with an interest in innovation and client satisfaction, simpleroute offers a supportive space to develop your skills in the Green Mountain State and beyond.

In addition to project contributions, Solution Engineers assist our support team by handling select escalations with skill and care. While this support aspect is secondary, it highlights your importance in maintaining client reliability when needed. This versatile role fits candidates who perform well in team environments, appreciate guidance, and want to help build simpleroute’s collaborative culture.

Responsibilities

This role has an approximate workload breakdown as follows:

Leading Professional Services Projects: 30%

Resolving Professional Services Tickets: 30%

Handling Support Escalations: 30%

Supporting Internal Infrastructure/Tools: 10%

A list of job responsibilities includes:

Solution Design: Assist in developing solution architectures (e.g., VDI, Azure deployments, router/firewall setups) that align with client needs and integrate with existing systems.
Risk Management: Help identify and address risks in designs and implementations to support client stability.
Solution Implementation: Support the deployment of solutions like server migrations, 365/Google migrations, and infrastructure updates, considering their effects on operations.
Project Management: Contribute to projects from start to finish, helping manage expectations, timelines, and challenges under team guidance.
Support Escalations: Serve as an escalation point for technical issues, providing assistance to the team as required.
Technical Guidance: Share knowledge on standards and tools in networking, virtualization, and cloud technologies.
Time Capture: Log your time in our Professional Services Automation (PSA) software to track client impact.
Client Collaboration: Work with clients to match solutions to their goals, offering basic training and upholding a customer-first ethos inspired by Vermont values.
Team Collaboration: Coordinate with departments for smooth service delivery and escalation support.
Continuous Learning: Keep up with industry trends (e.g., VDI, Azure) to improve contributions.
Documentation: Update records of projects and processes to aid team efficiency.
Automation Identification: Identify opportunities for automation in routine tasks.
Process Improvement: Suggest enhancements to best practices in the professional services team.
Other Tasks: Perform additional duties as assigned by management.

Requirements

Candidates should show strong technical abilities, backed by education, certifications, or experience. A minimum of three years in IT support or professional services, including Active Directory environments, is required.

Among other criteria, the following requirements will be evaluated:

Experience in solution design and deployment, such as VDI (e.g., Omnissa Horizon), server migrations, 365/Google migrations, Azure, and networking (Active Directory, DHCP, DNS, VLANs, VPNs, firewalls).
Solid project management skills to support implementations with team oversight.
Good analytical and problem-solving skills to handle technical issues.
Ability to explain concepts clearly to clients and work well with teams.
Familiarity with Professional Services Automation (PSA), Remote Monitoring and Management (RMM), and ticketing systems.
Reliable transportation for occasional on-site visits, with potential for remote work discussions.
Personal background check required prior to employment.

About simpleroute

Founded in 2009 in South Burlington, simpleroute is a Vermont-grown Managed Service Provider committed to delivering top-tier IT services. We thrive by understanding our clients, anticipating their needs, and fostering a fun, collaborative atmosphere. Our team enjoys ample growth opportunities through education and hands-on projects.

simpleroute offers a competitive benefits package, including:

10 paid holidays
Up to 4 weeks of PTO with seniority
1 week of sick leave
401(k) program with up to 4% match
Health, dental, and vision insurance, eligible immediately
Education opportunities and approved certification reimbursement
Life insurance, AD&D and short/long term disability insurance
Gym membership
Flexible, engaging work environment

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

managed service provider jobs in plattsburgh ny

Solutions Engineer

Support Engineer

Enterprise Solutions Director - Strategic Pursuits (RapidScale)

Senior Security Engineer

Managed Service Provider

IT Support Manager

Property Damage Restoration

Lead IT Systems Engineer

B2B IT Services and Products Sales Representatives

Google Ads Specialist

ServiceNow Presales Lead - NJ or Atlanta or illinois / Remote working USA

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