Top 22 Reservation agent Jobs in Pleasanton, Tx

Front Desk Agent
Best Western Hotels & Resorts —San Antonio, TX
- $12 - $13 an hour
- Part-time
- Bilingual
- Google Workspace
- Hotel
- Flexible schedule
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2d

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GOVERNMENT/CORPORATE TRAVEL AGENT
THE ALAMO TRAVEL GRP —San Antonio, TX
Proven experience working in a remote sales environment within the travel industry or a related hospitality field.
$24 - $28 an hour
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Supplier Performance Agent
Verify —Columbus, OH
Coordinate your own work travel plans by doing the reservation, follow up, expense claim and financial review. Frequency: 40 hours per week*.
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Group Air Agent - Dedicated
ADTRAV Travel Management —Columbus, OH
Document all information in the CRM and other tools as required. Utilize various applications, including GDS, online booking tools, and various internal…
$25 - $26 an hour
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Front Desk Agent

Best Western Hotels & Resorts -
San Antonio, TX

Quick Apply

Job Details

Part-time | Full-time
$12 - $13 an hour
2 days ago

Benefits

Flexible schedule

Qualifications

Bilingual
Filing
High school diploma or GED
Multi-line phone systems
Typing

Full Job Description

Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Duties

Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned. Greet visitors, clients, and staff with enthusiasm and professionalism, creating a warm and welcoming atmosphere
Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or personnel
Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office
Handle data entry, filing, and document proofreading to maintain accurate records and organized files
Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
Assist with clerical duties including typing correspondence, managing emails, and maintaining office supplies
Provide excellent customer support through clear communication, phone etiquette, and prompt problem resolution

Skills

High school diploma or equivalent..
Previous hotel-related experience preferred (minimum 2 years)
Ability to communicate with public, hotel staff, and management in a professional manner. (bilingual)
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.

Join our team as a Front Desk Agent where your proactive attitude will shine! We value energetic individuals who thrive on delivering outstanding customer service while supporting our daily operations. This role provides an excellent platform for career growth in administrative support and office management.

Pay: $12.00 - $13.00 per hour

Benefits:

Flexible schedule

Work Location: In person

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