Top 5 Consumer loan processing supervisor Jobs in Pleasanton Ca

Consumer Loan Processing Supervisor
Patelco Credit Union —Dublin, CA
- $89,315 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Health insurance
San Jose Branch - Member Service Specialist IV (Full-Time)
Golden 1 Credit Union —San Jose, CA
- $26.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Uptown Oakland Branch - Member Service Specialist IV (Full-Time) (Lead Teller)
Golden 1 Credit Union —Oakland, CA
- $26.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Vision insurance
Senior Financial Services Representative
Mirastar Federal Credit Union —San Jose, CA
- $29.77 - $33.00 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook

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Consumer Loan Processing Supervisor

Patelco Credit Union -
Dublin, CA

Apply Now

Job Details

Full-time
$89,315 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

About Patelco Credit Union:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview:

As part of the Consumer Lending team the Consumer Loan Processing Supervisor plays a key role in delivering our members products aimed at improving their financial wellbeing. Responsibilities include supervising a team of loan processors to ensure new loan applications are processed and completed according to establish policies and procedures. This person will collaborate internally with the Consumer Underwriters, Branches, and the Member Contact Center to ensure organizational goals are being met. The successful candidate must display a high level of integrity, communication, initiative, leadership, and problem resolution skills. This person must have strong time management, consistent and clear communication while providing excellent member service in a positive working environment.

Responsibilities:

Manage and review the consumer loan pipeline to ensure applications are processed in a timely manner while following all credit union policies and applicable regulatory guidelines
Supervise processors to ensure all requirements of the processing role are being completed timely and accurately.
Train, coach and develop team to ensure production and quality metrics are consistently achieved
Achieve and maintain department/organizational goals related to quality, production, and member experience
Individually work with team members who are performing below established metrics, providing training and tips for success
In conjunction with the Consumer Loan Processing Manager provide goals and career pathing for team
Share best practices with Branch leadership as it relates to offering and providing members with consumer loan products
Identify and properly escalate irregularities and inconsistencies as one of the lines of defense in fraud prevention
Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures
Work with technology team and other subject matter experts to get project requirements well scoped, designed and built for optimal member and team member experience in an agile environment.
Ensure all policies and procedures are updated and maintained
Team time management
Perform other duties as required

Qualifications:

Must have HS Diploma/GED
Previous consumer or mortgage lending experience preferred but not required

Prior Leadership experience
Prior customer service experience
MS Office proficiency (Word, Excel, and Outlook)
Excellent written and verbal communication skills.
Excellent organizational and time management skills.

Target Base Pay:

$89,315/yearly

Compensation at Patelco:

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.

We Offer:

Physical Health:

Exceptional Medical, Dental, Vision, and Life Insurance benefits
Onsite fitness center at HQ and rewards for completing wellness related activities

Financial Health:

Competitive compensation packages with bonus opportunity
401(k) with 3% Safe Harbor and 5% employer match
Discounts on loan products
Tuition reimbursement

Emotional Health:

Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays

Personal Development:

On-the-job training and skills development
Internal transfer opportunities for career growth
Volunteer work

Flexible work arrangements available for specific positions

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

Apply Now

Refine Your Search

consumer loan processing supervisor jobs in pleasanton ca

Consumer Loan Processing Supervisor

San Jose Branch - Member Service Specialist IV (Full-Time)

Uptown Oakland Branch - Member Service Specialist IV (Full-Time) (Lead Teller)

Senior Financial Services Representative

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