Top 43 User support Jobs in Pocatello, Id

Department Data Analyst
Idaho Central Credit Union —Chubbuck, ID
- Basic math
- Office
- Finance
- Wellness program
- Paid holidays
Quick Apply
On-Site Customer Tech Copier Support
Pacific Office Automation —Pocatello, ID
- Full-time
- Analysis skills
- Experience equivalent to degree accepted
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Pharmacy Tech Support / Call Center Rep (Work from Home)
IQVIA —Pocatello, ID
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Work from home
Tier 1 Help Desk Specialist - TS Clearance required
CATHEXIS —Pocatello, ID
- $54,400 a year
- Full-time
- Writing skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- AD&D insurance
Quick Apply
Systems Engineer II (Application Packaging)
TMC TECHNOLOGIES —Pocatello, ID
- Full-time
- Mid-level
- Windows
- Bachelor's degree
SYSTEMS TECHNICIAN
Day Wireless Systems —Pocatello, ID
- $25 - $37 an hour
- Full-time
- System design
- 3 years
- Senior level
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Member Service Centers Analyst
Idaho Central Credit Union —Chubbuck, ID
- Mid-level
- Finance
- Analysis skills
- Wellness program
- Paid holidays
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6d
Application Packaging Engineer
Edgewater Federal Solutions, Inc. —Pocatello, ID
- Full-time
- 6 years
- Mid-level
- Windows
8h
Human Resources Information Systems (HRIS) Analyst, Office of Human Resources (1467)
Idaho State University —Pocatello, ID
- $60,000 - $70,000 a year
- Hybrid work
- Computer Science
- System design
- Mid-level
- Health insurance
- Dental insurance
11d
ITAISA-AI System Administrator
Idaho Central Credit Union —Chubbuck, ID
- Computer science
- Azure
- Computer Science
- Wellness program
- Paid holidays
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12d
Controller
City of Pocatello —Pocatello, ID
- $38.68 an hour
- Full-time
- Microsoft Excel
- CPA
- Customer service
- Wellness program
- Paid holidays
Cisco Network Administrator
Bingham Memorial Hospital —Blackfoot, ID
- Full-time
- Computer Science
- Maintenance
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
5d
Lead Building Automation System Specialist
Harris —Blackfoot, ID
- $75,521 - $113,282 a year
- System design
- 3 years
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
1h
Senior Estimator Heavy Civil Construction
Thalle Construction Company —United States
- Extended hours
- Construction site
- Office
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
7d
Product Owner, Health & Benefits
IRYS Insurtech —United States
- $75,000 - $95,000 a year
- Full-time
- Remote
- Google Workspace
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
23h
Digital Marketing Manager
Comfort Connect —United States
- $75,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Member of Technical Staff, Forward Deployed (US Gov) - AI trainer
micro1 —United States
- $350,000 - $500,000 a year
- Contract
- Hybrid work
- Analysis skills
- Continuous improvement
- Organizational skills
- Paid time off
- 401(k) matching
6d
Clinical Operations EMR Consultant
Maxwell TEC —United States
- $55 - $85 an hour
- Part-time
- Remote
- RN License
- Mid-level
- Home Health
Quick Apply
Salesforce Architect
Firstsource Group USA —United States
- $50 - $100 an hour
- Temporary
- Remote
- Background check
- Senior level
- Leadership
- Flexible schedule
Quick Apply

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user support jobs near pocatello, id

Department Data Analyst

Idaho Central Credit Union -
Chubbuck, ID

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Job Details

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Computer operation
Confidential information handling
Bachelor's degree

Full Job Description

The Data Analyst Level I is responsible for collecting, processing, and analyzing data to extract valuable insights and support decision-making across the Credit Union. This role involves managing product reporting, market share and rate data, and providing business intelligence to improve customer engagement and operational efficiency.

Duties and Responsibilities Include:

Prepare and review monthly reports for product managers, project managers as well business line owners.
Track and measure performance metrics for the product and project teams, working to establish KPIs to measure the effectiveness of business decisions and track performance.
Create and interpret performance reports, metrics, and dashboards for product lines and teams as a measure of efficiency, effectiveness, and profitability.
Margin maximization analysis – Optimizing our spreads by risk tiers and pricing.
Product Analysis – Profitability and utilization tracking.
Analyze financial data and create financial models for decision support.
Conduct market research in conjunction with the product managers and analyze financial trends and forecasts.
Identify and drive process improvements by creating standard and ad-hoc reports, tools, and dashboards.
Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.
Provide analysis of trends and forecasts and recommend actions for optimization.
Review the effectiveness of marketing campaigns for penetration and profitability measures.
Evaluate products at all stages of the product life cycle.
Provide support for users requiring assistance with data mining, report generation, and data analysis from a variety of data sources. This may include data from any and all loan origination systems, eBranch, remote deposit capture, and online account opening solutions, online and branch account opening solutions for Deposit and Consumer Loan products, and video banking and digital communication channels.
Collaborate with cross-functional teams to identify opportunities for process and product optimization.
Departmental Ownership: Each Data Analyst will be assigned to own the analytics for a specific department, such as Digital Experience, Risk Management, Lending, Member Assistance, Operations, Branch Operations or Card Services. They will be responsible for providing tailored insights and reports to support the unique needs and goals of their assigned department.

Qualifications:

Bachelor’s degree required with a degree in Mathematics, Statistics, Accounting, Finance, or Data Science preferred. 0 to 2 years of lending experience preferred. Excellent math skills and computer knowledge. Excellent communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records.

Performance Standard:

A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Dedicated to serving our internal team members and holding team accountable for the Credit Union’s service standard. Be able to diagnose and solve complex problems. Professional appearance, and dependable with attendance, quality, and quantity of work performed. Must comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Physical Requirements:

Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
Sit for extended periods of time.
Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
Repetitive motion using wrists, hands, and fingers.
Reach keyboards.
Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

This role offers benefits, including:

Competitive Pay
Medical, Dental, & Vision Insurance
Generous Paid Time Off
11 Paid Holidays
Matching 401K AND Pension
Tuition Reimbursement
Employee Assistance Program
Employee Wellness Program
Paid Group Life and Disability Insurance
Awesome Culture
Business Discounts
And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

user support jobs in pocatello, id

Department Data Analyst

On-Site Customer Tech Copier Support

Pharmacy Tech Support / Call Center Rep (Work from Home)

Tier 1 Help Desk Specialist - TS Clearance required

Systems Engineer II (Application Packaging)

SYSTEMS TECHNICIAN

Member Service Centers Analyst

Application Packaging Engineer

Human Resources Information Systems (HRIS) Analyst, Office of Human Resources (1467)

ITAISA-AI System Administrator

Controller

Cisco Network Administrator

Lead Building Automation System Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

Senior Estimator Heavy Civil Construction

Product Owner, Health & Benefits

Digital Marketing Manager

Member of Technical Staff, Forward Deployed (US Gov) - AI trainer

Clinical Operations EMR Consultant

Salesforce Architect

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