Top 17 Patient services representative Jobs in Ponca City, Ok

Patient Services Representative
INTEGRIS Health —Ponca City, OK
- Full-time
- Driving
- Medical terminology
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Desk Registration (Temporary)
TRIAD MSO —Ponca City, OK
- Temporary
- Writing skills
- Basic math
- HIPAA
Quick Apply
Patient Access Specialist
INTEGRIS Health —Ponca City, OK
- Part-time
- Hospital
- Medical office experience
- HIPAA
- Health insurance
- Paid time off
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BEHAVIORAL HEALTH CARE NAVIGATOR
Kaw Nation —Newkirk, OK
- Full-time
- Computer literacy
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
Behavioral Health Care Navigator
Ponca City Development Authority —Newkirk, OK
- Full-time
- Computer literacy
- Writing skills
- HIPAA
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Front Desk Registration (Temporary)
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Demonstrates customer service skills responding to inbound calls and face to face inquiries and conversations. Held accountable for posted transactions.
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Patient Services Representative

INTEGRIS Health -
Ponca City, OK

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Paid time off

Qualifications

In-person patient registration
Health insurance co-pays
Patient question and concern management
Practice management software
Patient demographics
Scanning
Assisting medical staff
Phone call screening
Patient safety
Dispatching
ICD-9
Healthcare referral management
Cash register operations
Clinical data entry
Driving
Debt collection payment plan
Medical record retrieval
Clerical experience
Billing issue inquiries
Managing patient records
Medical terminology
Patient scheduling via phone
Accounting support
Entry level
Under 1 year
Patient collections management

Full Job Description

Join our team as a Daytime, Full-Time, Patient Services Representative, at INTEGRIS Health Medical Group Ponca Primary Care, in Ponca City, OK.

The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling.

This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

Responsibilities:

The Patient Services Representative responsibilities include, but are not limited to, the following:

Responsible for receiving and/or dispatching incoming phone calls
Collects payments for copays and deductibles
Makes financial arrangements for patients
Performs check in and out duties accurately and timely
Makes appointments for visits and, if an emergency, informs a clinical employee or provider
Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.
Accurately enters patient demographics into the practice management system
Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
Manages large call volume while maintaining excellent telephone etiquette
Organizes workflow to meet patient needs in a timely manner

Reports to Office Manager/Supervisor.

Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.

REQUIRED QUALIFICATIONS:

EXPERIENCE:

6 months customer service experience

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1-year clerical experience
Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding
6 months telephone customer service experience

INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Get to Know Your Team

INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
Take the first step toward growing your career by joining us.

Quick Apply

Refine Your Search

patient services representative jobs in ponca city, ok

Patient Services Representative

Front Desk Registration (Temporary)

Patient Access Specialist

BEHAVIORAL HEALTH CARE NAVIGATOR

Behavioral Health Care Navigator

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