Top 6 Help desk support Jobs in Ponce, Pr

Delivery Partner
Magnit —Juana Díaz, PR
- $50,000 - $60,000 a year
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
12d
Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)
MEC Energy Services, LLC —United States
- Full-time
- Background check
- Microsoft Access
- Mid-level
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Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)
MEC Energy Services, LLC —United States
Applicant must be at least 21 years of age with an Associate degree in Information Technology or certifications in server 2019 and Exchange Online/M365 or…
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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Delivery Partner

Magnit -
Juana Díaz, PR

Apply Now

Job Details

$50,000 - $60,000 a year
12 days ago

Qualifications

Vendor relationship building
Client rapport building
Productivity software

Full Job Description

Job Description

Posted Tuesday, June 23, 2026, 5:00 AM

Who We Are

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

About the Role

The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors, client hiring managers, and cross-functional teams to ensure smooth service delivery.

Location

This role requires working a hybrid schedule in Juana Diaz and Salinas, PR. Actual location will depend on the season.

What You Will Do

DP is responsible for the day-to-day delivery of Magnit’s products/services
The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work

Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines
Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
Implement new processes or enhance current processes to strengthen efficiencies

For Payroll desk:

Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete MagnitVMS VMS records
Handle critical Employee Relations issues, requesting support and guidance as required
Resolve and follow-through, in a timely manner, all issues related to the worker
Escalate to the DM/PM any serious issues that may jeopardize Magnit’s position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources.

For Staffing desk:

Facilitate the fulfillment of temporary requisitions through MagnitVMS (VMS) and efficiently manage the relationship/interaction of staffing desk suppliers and managers

Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency

What You Will Need

Bachelor’s degree or equivalent combination of education and relevant work experience
3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment.
Experience working with VMS platforms (e.g. MagnitVMS) preferred
Experience with contingent workforce programs, staffing vendors, or payroll operations
Strong working knowledge of Microsoft Office Suite
Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)

Compensation

Salary range: $50,000-$60,000 USD annually

Salary rates are based on experience, skills, and geographical location

What Magnit will Offer You

At Magnit,you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit

https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.
https://magnitglobal.com/us/en/privacy-notice.html

Job Details

Job Family

Staff Jobs

Pay Type

Salary

Employment Indicator

Regular

Juana Díaz, 00795, Puerto Rico,

Salinas, Puerto Rico

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help desk support jobs in ponce, pr

Delivery Partner

Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)

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