Top 2 Hotel front desk Jobs in Ponce, Pr

Front Desk Agent
Spark by Hilton Ponce —Ponce, PR
- $10.50 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Health insurance
- Employee discount
Quick Apply
3d
Guest Service Agent
Holiday Inn Ponce & Tropical Casino —Ponce, PR
- Weekends as needed
- Spanish
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply

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Front Desk Agent
Spark by Hilton Ponce —Ponce, PR
Answer and direct phone calls while providing information about the hotel, amenities, and local attractions. Ensure the front desk, lobby, and work area remain…
$10.50 an hour
Quick Apply
3d
Guest Service Agent
Holiday Inn Ponce & Tropical Casino —Ponce, PR
Primary job duties include greeting guests, issuing room keys, booking reservations, answering questions about hotel amenities, services, and surrounding points…
Quick Apply

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Front Desk Agent
Columbus Polaris Residence Inn by Marriott —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$15 - $17 an hour
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Front Desk Clerk
Hampton Inn and Suites Columbus Downtown —Columbus, OH
Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to…
$16 an hour

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Front Desk Agent

Spark by Hilton Ponce
Ponce, PR

Quick Apply

Job Details

Full-time
$10.50 an hour
3 days ago

Benefits

Health insurance
Employee discount
Professional development assistance
Flexible schedule

Qualifications

Computer operation
Spanish
Interpersonal skills
English
Attention to detail

Full Job Description

Overview

We are seeking a friendly, professional, and service-oriented Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you will play a key role in creating a welcoming experience from arrival to departure. The ideal candidate is passionate about customer service, detail-oriented, and able to thrive in a fast-paced environment while ensuring every guest receives exceptional hospitality.

Responsibilities

Welcome guests with a warm and professional attitude during check-in and check-out.
Process reservations, room assignments, payments, and billing accurately.
Answer and direct phone calls while providing information about the hotel, amenities, and local attractions.
Respond promptly and professionally to guest requests, questions, and concerns.
Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.
Maintain accurate guest records and perform data entry using the property's hotel management system.
Handle cash, credit card transactions, and daily balancing procedures.
Assist guests with special requests whenever possible.
Ensure the front desk, lobby, and work area remain clean, organized, and professional.
Follow hotel policies, procedures, and brand standards at all times.

Qualifications

Previous experience in hotel front desk, hospitality, customer service, or a similar role preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Professional appearance and positive attitude.
Comfortable working with computer systems and hotel property management systems (PMS); experience with OnQ or similar software is a plus.
Ability to work flexible schedules, including evenings, weekends, and holidays.
Bilingual (English/Spanish) preferred.

Skills

Outstanding customer service and problem-solving abilities.
Excellent telephone etiquette and communication skills.
Strong attention to detail and accuracy.
Ability to remain calm and professional under pressure.
Team player with a positive, guest-focused attitude.
Basic computer proficiency, including Microsoft Office and hotel management systems.

Equal Opportunity Employer
Spark by Hilton Ponce is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

Pay: $10.50 per hour

Benefits:

Employee discount
Flexible schedule
Health insurance
Professional development assistance

Work Location: In person

Quick Apply

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hotel front desk jobs in ponce, pr

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