Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.
Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!
Position Summary
The Mortgage Loan Processor/Closer works in tandem with First Guaranty Bank Mortgage Originators to provide quality customer service. Timely processes and closes all in-house portfolio loans and secondary market loans. This role requires solid proficiency for processing and closing bank portfolio, government, conforming and/or non-conforming loans with regular communication with both borrowers and originating lenders. Loans to be reviewed within 24-48 hours of being assigned.
Essential Duties and Responsibilities
- Order all verifications and information needed to submit a complete file to underwriting. i.e. Verification of Employment, Verification of Rent/Mortgage
- Collect all insurance and tax information and send for Approval.
- Review income, assets, and credit report to ensure file meets policy requirements.
- Order and review appraisals to ensure policy requirements.
- Order and review title work from closing attorney to confirm clear title.
- Order and review Flood Determination.
- Ensure all information collected is accurate in Calyx Point.
- Prepare Adverse Action notices.
- Ensure all customer files are complete and in compliance with all applicable state and federal regulations.
- Underwrite files with total exposure of <$100,000.
- Maintain and track current pipeline for each loan officer.
- Adhere to BSA/AML policy and all other bank policies.
- Prepare and issue CD to borrower
- Review approval to determine conditions have been met prior to closing.
- Verify accuracy of documents such as abstract and insurance forms.
- Prepare and explain closing requirements to settlement agent as needed.
- Assemble documents and provide detailed instructions to title company and lending officer for closing.
- Assemble loan documents needed for post-closing.
- Work closely with compliance for HMDA purposes.
- Maintain a “Loan Closing” log to track loan funding and rescission as well as receipt of executed loan package and recorded documents.
- Process loan proceeds for closings via checks and/or wires.
- Responsible for loan funding of all portfolio and secondary market loans.
- Assist in clearing any closing/post-closing conditions.
- Provide support to other areas of the department and promotes business for the bank by maintaining good customer relations and referring customers to the appropriate staff for new service.
- Maintain Log notating Lender Paid Items/Exceptions/Rate of Fee Deviations.
- Provide support with Loan Servicing for straightforward customer questions.
- Maintain NMLS certification.
- Other duties and responsibilities as may be assigned by supervisor.
Minimum Qualifications (Education, Experience, Skills)
- 2 Years of Mortgage Loan/TRID experience preferred.
- Experience in Laser Pro and Calyx is preferred.
- Ability to multitask in a fast-paced environment.
- Exceptional organizational skills.
- Ability to coordinate and prioritize workday effectively.
- Proficient in Microsoft Office Suite.
- Ability to learn new software systems quickly.
- Accuracy and ability to coordinate and prioritize workday efficiently.
- Must be a self-starter, conscientious, and comfortable with detail.
- Ability to exhibit professionalism in communication skills.
- Possess excellent typing skills.
- Employee must work well under pressure, meeting multiple and conflicting deadlines.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
