Clinical Liaison (Hospital Liaison)
Location: Poplar Bluff, MO
Job Type: Full-Time, Salaried Exempt
About Us
At Legacy Hospice, our mission is rooted in compassionate care, clinical excellence, and meaningful connections. We partner closely with hospitals and healthcare providers to ensure patients and families experience smooth, supportive transitions when hospice care is appropriate. We’re seeking an experienced Registered Nurse to serve as a Clinical Liaison and represent our services across hospital and care transition settings.
What You’ll Do
The Clinical Liaison is a clinically driven, relationship-focused role that bridges patient care and business development. You’ll work directly with hospitals, physicians, case managers, patients, and families to assess eligibility, educate stakeholders, and support timely transitions into hospice services.
Responsibilities include:
Represent Legacy Hospice in hospitals and transitional care settings, serving as a clinical and educational resource
Build and maintain strong relationships with physicians, case managers, discharge planners, and healthcare partners
Conduct onsite clinical assessments to determine preliminary eligibility for hospice services
Educate patients and families on hospice benefits, services, advance directives, and consents
Coordinate timely referrals, documentation, and care initiation with branch teams
Collaborate with the Regional VP of Business Development to meet annual census and growth goals
Perform market analysis and contribute to care transition and territory plans
Provide ongoing education to referral sources regarding payer guidelines and hospice criteria
Ensure accurate, timely documentation in Homecare Homebase (HCHB), including coordination notes and verbal orders when applicable
Respond promptly to electronic referrals in compliance with established processes
Support referral source satisfaction by addressing concerns and resolving issues professionally
Participate in community education, quality improvement initiatives, and strategy meetings as needed
Maintain a professional, respectful presence in all interactions
Complete additional duties as assigned to support program success
Qualifications
Current, active Registered Nurse (RN) license in the state of practice
Graduate of an accredited school of nursing
Valid driver’s license, reliable transportation, and required automobile insurance
Strong verbal and written communication skills
Comfortable using mobile technology and electronic medical record systems
Ability to manage multiple priorities, meet deadlines, and work independently
Strong organizational, problem-solving, and relationship-building skills
Hospice experience required
Ability to work effectively under pressure and in fast-paced hospital environments
What We Offer
Competitive salary
Mileage and expense reimbursement
Comprehensive onboarding and ongoing training
Collaborative, mission-driven team environment
A role that blends clinical expertise with meaningful relationship-building
If you’re an RN who thrives in a clinical, consultative role and wants to make a lasting impact for patients and families during critical transitions of care, we’d love to hear from you.
Apply today to join a team committed to compassionate care and clinical excellence.
