Member Engagement Programs & Events Coordinator
Trusted Fraternal Life —Port Huron, MI
- Evenings as needed
- Mid-level
- Travel
- Organizational skills
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Member Engagement Programs & Events Coordinator

Trusted Fraternal Life -
Port Huron, MI

Quick Apply

Job Details

Qualifications

Vendor relationship building
Customer communication

Full Job Description

Member Engagement Programs & Events Coordinator

About Trusted Fraternal Life

Trusted Fraternal Life (TFL) is one of the largest fraternal benefit societies in the United States, serving nearly 200,000 members with nearly $3 billion in assets. Through our family of brands—Catholic Financial Life, Degree of Honor, Woman’s Life, and Catholic United Financial—we help members build financial security while strengthening their communities. We are on a journey to be the leading next-gen fraternal — serving more members, across more communities, with more impact.

Role Summary

The Member Engagement Programs & Events Coordinator is responsible for coordinating and executing events and programs that support member engagement, community involvement and mission fulfillment across Trusted Fraternal Life’s family of brands.

This associate plays a key role in ensuring events and programs are well-organized, consistently executed and delivered with strong attention to detail and superior service. The role works closely with the Member Engagement team, marketing, external partners and vendors to bring plans to life and support a positive experience for members and community participants. This role supports a range of programs, including both community-based and faith-based experiences, and requires comfort planning and running faith-based events that reflect TFL’s member traditions and values.

Key Accountabilities

Coordinate and execute member, community and corporate events, including regional events, virtual events and enterprise-wide initiatives
Drive planning and execution of large-scale events such as the triennial fraternal celebration of chapter leaders, women’s leadership events, and Catholic pilgrimage and youth experiences abroad (in partnership with travel vendors)
Administer mission-based and charitable programs, including the Catholic United Financial Catholic schools raffle and CFL teachers Give Back Contest
Serve as a point of contact for event and program-related inquiries, providing timely and professional support
Coordinate logistics including scheduling, registrations, materials, vendor and member communication, travel coordination and virtual event setup
Partner with marketing and internal teams to align event communications, promotions and materials
Manage relationships with external vendors, venues and partners to ensure expectations are met
Track timelines, details and deliverables to ensure consistent execution
Build and maintain organized processes and documentation to support repeatable program delivery
Identify opportunities to improve efficiency and organization, including the use of digital and AI tools
Support invitation services, including list coordination, edits, batching and vendor communication

Qualifications & Skills
4–6 years of experience in event coordination, project management or a related field, with demonstrated ownership of planning and execution
Strong customer service and communication skills, demonstrated experience working in a professional or member/customer-facing environment, responding to customer inquiries and questions
Strong organizational skills and attention to detail, experience using project management software such as Microsoft Planner, Asana, etc.
Experience successfully negotiating with and managing vendor contracts and partnerships
Experience independently coordinating events or programs from planning through execution
Ability to manage multiple priorities and timelines
Skilled at working independently and as part of a team
Experience using digital and AI tools to support organization and efficiency
Comfort supporting and coordinating both faith-based and community-focused events
Ability to travel regionally and internationally for events (approximately 4–6 times per year)
Flexibility to support occasional evening and weekend events (6-10 times per year)

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