Top 3 Academic technology support specialist Jobs in Port Huron Mi

Academic Technology Support Specialist
St. Clair County Community College —Port Huron, MI
- $45,000 - $48,000 a year
- Weekends as needed
- Word processing
- Computer literacy
- University
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Academic Technology Support Specialist
St. Clair County Community College —Port Huron, MI
Experience with multimedia tools, web-based applications, accessibility tools, video/podcasting tools, or academic technology support preferred.
$45,000 - $48,000 a year
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Academic Technology Support Specialist

St. Clair County Community College -
Port Huron, MI

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Job Details

Full-time
$45,000 - $48,000 a year

Qualifications

Computer operation
Customer communication
Confidential information handling
Procedural guides
Word processing
Computer literacy
Spreadsheets
Training material drafting
Help files
Bachelor's degree
Internal employee customer service
Desktop applications
Instructional materials development
Productivity software
Online help documentation
Editing
Database software proficiency

Full Job Description

Academic Technology Support Specialist

Terms of Employment: Full Time, 52 Weeks. Minimum 37.5 hours per week, hours vary and may include evenings and additional weekend hours as determined by the college.
Compensation: $45,000 - $48,000 based on education and experience.
Classification: Career Plan.
FLSA Status: Salary/Non-Exempt.
Application Deadline: Open until the position is filled.
Apply through the “Apply” link listed below or online at sc4.edu/careers.

Job Summary: The Academic Technology Support Specialist supports the College’s learning management system (LMS), academic technology tools, online learning resources, and faculty/student support services. This position assists with routine LMS support, troubleshooting, documentation, training preparation, accessibility support, semester processes, and project tracking.

Responsibilities:

Assist with day-to-day LMS support. Provide first-line support for routine LMS and academic technology questions.
Assist with creating, revising, and maintaining help resources, training materials, support pages, internal procedures, checklists, and documentation.
Support faculty use of College-supported academic technology tools that enhance teaching and learning.
Assist with ADA and Title II accessibility-related support by helping faculty use available tools, checklists, and resources; refer complex issues as appropriate.
Assist with communication to faculty and staff regarding LMS updates, academic technology tools, training opportunities, accessibility reminders, and related support topics.
Assist with testing, documenting, and communicating updates to LMS features, academic technology tools, and instructional support resources.
Perform other duties as assigned.

Supervision Received: Reports directly to the Academic Technologies Director.

Education/Experience:

Bachelor’s degree required.
Willing to consider candidates in the process of obtaining a bachelor’s degree.
One year of related work experience is preferred.

Minimum Qualifications:

Proficiency in word processing, spreadsheeting, database management, electronic communication, and common productivity applications.
Experience using an LMS preferred.
Experience with multimedia tools, web-based applications, accessibility tools, video/podcasting tools, or academic technology support preferred.
Ability to provide excellent customer service and responsive support to faculty, staff, students, and administrators.
Strong interpersonal, written, and verbal communication skills.
Strong organizational skills with the ability to track requests, follow procedures, manage multiple priorities, and meet deadlines.
Ability to create, edit, and maintain clear documentation, instructions, checklists, and support materials.
Excellent communication and interpersonal skills.
Ability to maintain confidentiality.
Ability to work well within a team.
High degree of computer literacy.
Commitment to providing outstanding customer service.
Available to work a flexible schedule, including evenings and weekends.

For further information, contact SC4 Human Resources at [email protected] or call 810-989-5534.

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academic technology support specialist jobs in port huron mi

Academic Technology Support Specialist

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