Top 21 Help desk Jobs in Port Saint Lucie Fl

Service Desk Engineer
DATAPRISE LLC —Port Saint Lucie, FL
- $45,000 - $50,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
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2d
Technology Support Specialist
Indian River State College —Fort Pierce, FL
- From $20.68 an hour
- Full-time
- Classroom
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Deskside Support
City IT —Port Saint Lucie, FL
- Online Application
- Microsoft Word
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Level 2 IT Support Technician – Healthcare MSP
Chasing Connections —Vero Beach, FL
- From $70,000 a year
- Full-time
- Background check
- HIPAA
- Mid-level
- Opportunities for advancement
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2d
MSP Service Desk Manager (Technical Operations Manager)
TeamLogic IT, Stuart, FL —Stuart, FL
- Full-time
- Azure
- Computer Science
- 5 years
- Paid holidays
- Dental insurance
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Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Port Saint Lucie, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Aircraft Tech Support Representative
Piper Aircraft, Inc. —Vero Beach, FL
- Full-time
- Mechanic experience
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply

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11d
Service Desk Engineer
DATAPRISE LLC —Port Saint Lucie, FL
Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat to ensure courteous, timely, and effective…
$45,000 - $50,000 a year
Quick Apply
2d

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Service Desk Engineer

DATAPRISE LLC -
Port Saint Lucie, FL

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Job Details

Full-time
$45,000 - $50,000 a year
2 days ago

Benefits

Commuter assistance
Health savings account
Internal mobility program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Pet insurance

Qualifications

Customer communication
Managing clients in a customer support role

Full Job Description

About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a 24X7X365 environment. In this position, you’ll work on a wide variety of technical issues and be a part of a dynamic, collaborative team. Customer service and a strong desire to learn and grow are paramount!

This is a hybrid position working out of our Port St. Lucie, FL office

Why Dataprise

Dataprise is a private equity–backed company focused on both organic growth and strategic acquisitions of high-performing businesses that align with our philosophies and values.

Our mission is simple: delight our clients and create an outstanding people experience—internally and externally.

We are an employee-focused organization that prioritizes retention, satisfaction, and empowerment. We are committed to helping our team members grow and succeed.

Career Growth & Development

We invest in your future through:

Internal mobility opportunities

Continuous learning and upskilling

Job shadowing programs and career mentorship

Annual training allowances and LinkedIn Learning licenses for all employees

Wellness & Work-Life Balance

Comprehensive Wellness and Rewards & Recognition Programs

Onsite, hybrid and remote work options (may vary by role)

10 paid holidays

Generous PTO

Company paid Volunteer Time Off

Parental leave benefits & bonding leave for new parents

Competitive Compensation & Benefits

Competitive pay

Comprehensive medical, dental, and vision coverage for you and your family

Company-paid Employee Assistance Program (EAP)

401(k) with company match and immediate vesting

Company paid short and long-term disability insurance

Company paid life insurance

Voluntary supplemental insurance through Aflac

Voluntary pet insurance through Nationwide Pet

Flexible Spending Accounts (FSA)

Health Savings Account (HSA) with employer contributions

Pre-tax commuter benefits for parking and public transit

Diversity, Equity, Inclusion & Belonging

We are committed to fostering a culture of belonging through a multi-faceted Diversity, Equity, Inclusion & Belonging (DEI&B) program which includes Employee Resource Groups (ERG's).

At Dataprise, you’ll have the opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals in the industry.

What you'll do:

Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat to ensure courteous, timely, and effective resolution of end-user issues.
Follow-up on open tickets, keeping the clients informed of any updates to their tickets along the way.
Record, track, and document the service desk incident within the Service Desk application.
Collaborate with other members of the team to identify solutions to customer support requests and escalate to more senior team members or external resources as needed.
Provide first-tier support to end users for Windows Workstations, MAC OS, printers, mobile devices, Microsoft 365, Active Directory, or basic application and hardware troubleshooting.
Add users, remove users, reset passwords, and change folder permissions.
Basic understanding of how IP addresses, subnet masks, gateways, and DNS addresses work.
Utilize remote access solution and support on a variety of topics including VPN clients, Terminal Services, and Citrix.
Troubleshoot issues utilizing the latest versions of the following technologies: Active Directory, VPN Clients, Microsoft 365, Windows OS, Mac OS, laptop and desktop hardware, Anti-Virus and Malware software, Spam Filtering, and Microsoft Office Applications.

What skills and experience you'll need:

A few years of related experience, ideally working with external clients in the Managed Services or IT Services industry.
Stellar written/verbal communication and customer service skills to successfully maintain a high level of collaboration and interaction with clients and colleagues.
The ability to control difficult conversations and manage client expectations.
Sound judgement and decision-making skills to be able to independently make decisions that affect customers without always being able to consult with a supervisor.
The ability to deliver excellence independently and excel in a fast-paced, occasionally high stress Service level Agreement (SLA) driven environment.
The ability to perform a variety of duties, often changing from one task to another of a different nature.
The ability to maintain concentration and focus in a collaborative, open work environment; working within close proximity to peers with varying noise levels and interruptions.
A strong attention to detail so work is accurate and complete.
The availability to work flexible hours, which may include night shifts and/or weekends.
An Associate or Bachelor's Degree in Computer Science/Engineering or related field preferred
Preferred Technical Certifications: CompTIA A+, Network+, Security+, Microsoft 365, Apple Certified Associate and Apple Certified Support Professional.

Compensation:

Dataprise is committed to maintaining a positive work environment by ensuring that compensation across the Company is managed in a competitive, consistent, and fair manner. Each Dataprise employee will be compensated in line with their specific scope of responsibility, skill level, and educational background, in addition to the projected impact on the success of the Company.
We have a comprehensive Compensation Management System which establishes the guidelines we use in making compensation decisions and is comprised of compensation policies, salary structures, salary grades, incentive target guidelines, job descriptions, and career charts.
This position’s Salary Range is: $45,000-50,000 (NOTE: this is the range at the national average level; specific salaries offered will be adjusted higher/lower due to the local labor market of the candidate).
The anticipated application deadline is 9/15/2026. The company reserves the right to modify or extend this deadline as needed.
Interested candidates should apply online using the link associated with this posting.

Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD!

Dataprise is an Equal Opportunity Employer.

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help desk jobs in port saint lucie fl

Service Desk Engineer

Technology Support Specialist

Deskside Support

Level 2 IT Support Technician – Healthcare MSP

MSP Service Desk Manager (Technical Operations Manager)

Electrical Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Aircraft Tech Support Representative

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