Top 22 Shelter support Jobs in Portage Mi

Program Manager - Access Team
Housing Resources, Inc. —Kalamazoo, MI
- $57,000 - $65,000 a year
- Customer service
- Mid-level
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Program Manager - Coordinated Entry
Housing Resources, Inc. —Kalamazoo, MI
- $57,000 - $65,000 a year
- Management
- Senior level
Quick Apply
Housing Navigator
Integrated Services of Kalamazoo —Kalamazoo, MI
- Full-time
- Bilingual
- Word processing
- Computer literacy
- Wellness program
- Paid holidays
6d
Shelter Advocate- Casual
The Young Women's Christian Association of Kalamazoo, Mich —Kalamazoo, MI
- $20 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
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Ark Services for Youth – Shelter Care Worker – FT Evening Shift
Catholic Charities Diocese of Kalamazoo —Kalamazoo, MI
- $15.97 - $18.54 an hour
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
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8d
Mobile Crisis Peer Support/Recovery Coach
Summit Pointe —Battle Creek, MI
- $18.00 - $25.61 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- Continuing education credits
- Paid holidays
ERT Advocate II
The Young Women's Christian Association of Kalamazoo, Mich —Kalamazoo, MI
- $24 an hour
- Weekends as needed
- Spanish
- Mid-level
- Ability to lift 50 pounds
- On-the-job training
Quick Apply
1d
Victim Rights Assistant
St Joseph County —Centreville, MI
- Part-time
- Office
- Entry level
Direct Care Specialist
Integrated Services of Kalamazoo —Kalamazoo, MI
- Holidays
- Bilingual
- Cooking
- Office
Emergency Veterinary Assistant- Night Shift - Part Time
Emergency Veterinary Care Center —Kalamazoo, MI
- Part-time
- Patient monitoring
- High school diploma or GED
- Ability to lift 50 pounds
- Continuing education credits
- Health insurance
Quick Apply
1d
Junior Groomer
Petco —Portage, MI
- Part-time
- No high school diploma
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Animal Control Officer
St Joseph County —Centreville, MI
- Full-time
- Maintenance
- Mid-level
5d
Mobile Crisis Response Clinician (LMSW/LLMSW, LPC/LLPC, LLP)
Integrated Services of Kalamazoo —Kalamazoo, MI
- Full-time
- Bilingual
- Adults
- LPC
- Wellness program
- Paid holidays
Medical Social Worker - PRN Status - Bronson Methodist Hospital
Bronson Healthcare —Kalamazoo, MI
- 8 hour shift
- Master of Social Work
- Writing skills
- LPC
Medical Coordinator
Bethany Christian Services USA LLC —Paw Paw, MI
- On call
- Spanish
- Nursing
- Current TB test
- Wellness program
- 403(b) matching

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Program Manager - Coordinated Entry
Housing Resources, Inc. —Kalamazoo, MI
Provide leadership and technical assistance to participating agencies regarding Coordinated Entry standards, assessment tools, prioritization policies, and…
$57,000 - $65,000 a year
Quick Apply
Program Manager - Access Team
Housing Resources, Inc. —Kalamazoo, MI
Ensure compliance with federal, state, local, Continuum of Care (CoC), Emergency Solutions Grant (ESG), and program-specific eligibility and documentation…
$57,000 - $65,000 a year
Quick Apply

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Program Manager - Access Team

Housing Resources, Inc. -
Kalamazoo, MI

Quick Apply

Job Details

$57,000 - $65,000 a year

Qualifications

Optimizing workflow processes
Housing advocacy
Project reporting
Community partnership development
Staff supervision
Housing case management
Managerial strategic planning
Program management
Fair Housing Act
Team supervision
Customer service
Funder relationship management
Intake
Coaching
Social service program staff supervision
Operations coordination planning
Grant compliance monitoring
Mid-level
Data summary reports
Key Performance Indicators
Experience working with individuals experiencing homelessness
Decision making
Team training
Compliance reporting for grants
Client referral services
Data verification
Social service program compliance monitoring
Process improvement planning
Referral coordination
Care conference participation

Full Job Description

Summary Statement

The Program Manager – Access Team is responsible for overseeing the team and processes that connect individuals and families experiencing homelessness from the Coordinated Entry System to housing and service programs. This position leads eligibility determination, enrollment, referral management, housing navigation coordination, and program matching efforts to ensure timely and equitable access to available resources. The Program Manager works closely with housing providers, case managers, outreach teams, and community partners to facilitate successful program enrollment, reduce barriers to services, and support positive housing outcomes. The position ensures compliance with funding requirements, program eligibility standards, and community policies while promoting a client-centered and housing-focused approach.

Principal Duties and Responsibilities

Manage the daily operations of the Access Team, ensuring effective coordination of participant referrals, eligibility screening, enrollment, and placement activities.
Oversee the process of transitioning households from the Coordinated Entry prioritization list into appropriate housing and supportive service programs.
Ensure timely review of referrals and facilitate program matching based on eligibility requirements, household needs, vulnerability, and resource availability.
Supervise and support staff responsible for eligibility determination, enrollment, documentation collection, housing navigation, and referral coordination.
Develop and maintain standardized procedures for participant intake, eligibility verification, enrollment, and program placement.
Monitor enrollment pipelines and program vacancies to maximize resource utilization and reduce delays in housing placement.
Collaborate with housing providers, shelter programs, outreach teams, case managers, and community partners to coordinate referrals and facilitate successful enrollments.
Ensure compliance with federal, state, local, Continuum of Care (CoC), Emergency Solutions Grant (ESG), and program-specific eligibility and documentation requirements.
Review and verify program eligibility documentation to ensure accuracy, completeness, and adherence to funding regulations.
Monitor participant movement through the referral and enrollment process and implement strategies to improve efficiency and outcomes.
Facilitate case conferencing and housing placement meetings to support coordinated decision-making and problem-solving for households facing barriers to enrollment.
Track key performance indicators, including referral acceptance rates, enrollment timelines, program occupancy, housing placements, and participant outcomes.
Analyze system and program data to identify trends, service gaps, bottlenecks, and opportunities for process improvement.
Prepare reports and performance summaries for leadership, funders, community stakeholders, and governing bodies.
Ensure accurate and timely entry of participant information into HMIS and other required databases and reporting systems.
Provide training and technical assistance to staff and partner agencies regarding eligibility requirements, referral processes, enrollment procedures, and housing programs.
Identify and address barriers that prevent eligible households from accessing housing and supportive services.
Promote equitable access to programs and monitor enrollment practices to ensure compliance with fair housing, nondiscrimination, and community equity goals.
Support strategic planning initiatives related to housing access, system performance, program utilization, and community homelessness response efforts.
Serve as the primary point of contact for enrollment-related questions, referral issues, and program access concerns.
Build and maintain strong partnerships with housing providers, service agencies, funders, and community stakeholders to strengthen referral pathways and housing opportunities.
Supervise, train, coach, and evaluate assigned staff while fostering a culture of accountability, collaboration, and customer service.
Perform other related duties as assigned to support organizational and community goals related to housing stability and homelessness resolution.

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Refine Your Search

shelter support jobs in portage mi

Program Manager - Access Team

Program Manager - Coordinated Entry

Housing Navigator

Shelter Advocate- Casual

Ark Services for Youth – Shelter Care Worker – FT Evening Shift

Mobile Crisis Peer Support/Recovery Coach

ERT Advocate II

Victim Rights Assistant

Direct Care Specialist

Emergency Veterinary Assistant- Night Shift - Part Time

Junior Groomer

Animal Control Officer

Mobile Crisis Response Clinician (LMSW/LLMSW, LPC/LLPC, LLP)

Medical Social Worker - PRN Status - Bronson Methodist Hospital

Medical Coordinator

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I want to receive the latest job alert for shelter support in portage mi

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